In april of 2013 I took my gmc into dealership because of the crack that started above my instrument panel and was traveling toward my airbag. The dealer said they were aware of the issue and that gm had repaired some but was no longer doing so. He also said that if they replaced the dash with a new one, it would do the same thing. The crack has continued to travel and now my airbag panel is raised on the dash. I contacted gm and they offered to split the cost of the repair at $400-$500 with no warranty on the repair. They agreed that it is a safety issue. My interior door latches also began peeling which left sharp edges of plastic (?)-my daughter sliced her finger opening the passenger side door from the inside. Gm at first refused to replace them in april of 2013 but as of today, offered to replace them at no cost to me.
2007 GMC Yukon airbags complaints
Page 8 of 8: complaints 191 to 214 of 214, newest first, as owners wrote them.
Very large cracks in the dashboard that can potentially affect use of air bags on both driver and passenger side of vehicle. Potential for punctures in bags from sharp plastic edges of cracked dashboard.
Crack in dash behind the steering wheel to the left of the hump. Was told that it could compromise the airbag. Needs to be a recall on this, as I see that many, many other people have this same problem.
My dash cracked and separated right where the dash meets the airbag. My concern is about the safety during a collision or airbag deployment from sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. I can provide pictures if needed.
My dash cracked and is very sharp.. I am worried about it in an accident with the airbag.
Tl* the contact owns a 2007 gmc yukon. The contact stated the service air bag light spontaneously illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not alerted of the failure. The failure mileage was 120,000.
There are multiple cracks in the dash that came out of no where the vehicle has never been in a collision. This issue has been reported to gm by hundreds of people due to this very common issue, but they have done nothing to correct this problem. My main concern is one of the cracks is by the passenger air bag which could be a hazard during a collision or airbag deployment. With a possible chance of sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. The other crack in the dash is on the driver side to the left of the instrument cluster I suspect the dash will continue to crack in more spots as time goes on. I feel like this issue needs to be addressed as this is a flaw in either materials or design.
The dash on my vehicle has cracked and feel that if the air bag is ever deployed it will send plastic flying into my passengers face or cut the air bag. I have complained to gm about this and do not feel that its a safety issue and I was told that it would be $1,100 the first time I called and after many attempts they are telling me they could do it for $500 now. I still feel that this is gm's issue and it should be recalled for the safety of the consumers.
A large crack occurs in dash around area of airbag as well as a crack on the drivers side dash near instrument cluster.
The SUV has a few cracks in the dash board next to the airbag section and instrument cluster. My daughter serverly cut her finger on the cracked dash by accident. Her finger got infected and she couldnt use her hand for week. Also my concern is if an accident occurs and the airbag is deployed this could cause the plastic pieces to cut the airbag. The pieces of the dash could also break off and become airborne and injure me or a passenger. I have researched this issue and there are plenty of complaints (thousands) about the same thing. I feel that gm should put out a warning about this and replace the dash of every vehicle affected.
I have the inevitable cracked gmt900 dashboard by the airbag cover. There are 2 cracks in the dash where the airbag cover is held in place as well as another crack above the steering wheel hump. I've contacted gm regarding this and they have not offered to repair it. There should definitely should be a recall, I don't exactly know how unsafe the cracks are by the airbag cover but essentially every 2007-2013 tahoe, yukon, escalade, suburban, sierra, etc... Has or will have the exact same cracks.
I was sitting still in traffic when hit in the rear passenger quarter panel by a f150 truck traveling approx 65mph. It hit head on in the rear passenger tire & quarter panel. The tire was knocked off, axle knocked out of the vehicle, frame was damaged, rear air condition was crushed and the vehicle valued by state farm at $27,000 was totaled. The f150 was also totaled. An adult was in the driver seat, infant in 2nd row captain chair driver side, 8 yr old 2nd row captain chair passenger side, 5 yr old was in the 3d row passenger bucket seat at the point of impact. No air bags deployed and on star was not called. I called 911 from my cell phone & all passengers were taken to the hospital. State farm now owns this vehicle but I have pictures. Now my new 2010 yukon has a service air bag system light on. Something is seriously wrong with gm's air bag systems.
Dash board crack at airbag compartment. Dealer agreed to fix due to safety concern if airbag were to deploy. Dealer said gm has acknowledged that every 2007-10 gmc truck and SUV dash will crack due to defective inferior part. Dealer charge to me was $100. I feel that this should be a recall issue. According to the hundreds of online complaints on this gm dash crack issue I was lucky to only pay $100, many others were not so fortunate and still have these dangerous parts in their cars. The replacement dash is the same defective part as the original, the dealer told me to expect it to crack again in about two or three years.
Dashboard cracked on the passenger side at the airbag compartment, concerned that it may cause airbag to malfunction.
Defective dashboards installed by gm create a safety hazard. Cracks occurred on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. If airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. Gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger.
I have consulted with many others who have experienced this issue as well. General motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. This not only affects gmc yukons, but chevrolet tahoes and suburbans as well. The dash board is made of hard but brittle plastic. The dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp "dagger like" pieces of dash board material loose. In the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. I've heard of this affecting vehicles from as little as 1 year old. General motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, "the government would do something about it". Any assistance you can provide would be greatly appreciated.
Tl* the contact owns a 2007 gmc yukon. The contact stated that while driving 15 MPH, both side air bags deployed. The dealer was notified and stated that they would dispatch someone to investigat the failure. The vehicle had not been repaired. The failure and current mileages were 97,000.
There is a crack in my dash on the left corner of the passenger airbag and another one on the left side of the steering wheel hump. These cracks cause the dash to rattle and vibrate a lot while the vehicle is being driven, which is very distracting and they also leave exposed, sharp edges. I am concerned that the crack could compromise the airbags functions. We have only owned this vehicle for 6 months. There were no cracks when we purchased it. The vehicle was in very good condition. After we noticed the cracks on sunday, I started researching how to fix the problem. Our local gm dealership was not very helpful. I contacted gm directly and they are not willing to replace the dash. I looked online and found numerous people who have the exact same problem in their 07 yukons and tahoes. It seems to be a trend! I found a site where others have posted their problems and the results they got from gm. Several people have been fortunate enough to get the dash replaced for free of charge. I was not that lucky. I feel that this issue needs to be looked into further. I do not feel that I should have to pay to replace a defect that so many vehicles have. Please help me! Thank you!
There is a significant crack in the dash connecting the air bag component to the body. The first crack was found back in february and now there are 2 more cracks - one more on the air bag connection and one above the cluster dome. My fear is that if the airbag is to deploy, the sharp edges resulting from the defective dash would result in significant injury even if it is a minor crash. I believe this is a huge safety issue.
I have a 2007 gmc yukon that I purchased new from a dealership that is no longer in business. I noticed in october of 2009 that the dashboard was cracked. Over the next few months the cracks got worse and now are in three areas. I contacted gmc and was told to take it into a dealership for them to access the damage. A week after I took it in I contacted gmc again and they told me that they would offer me a 10% discount to have it fixed. I tried to speak to their supervisor and was given the run around and I gave up. Since then the dashboard has gotten worse and pieces of the dash board are breaking off into the dash. When I put my hand on the dash it is not stable as there is a lot of movement. The cracks are also around my airbag on the passenger side in two spots. I'm afraid to let anyone sit in the front seat due to the possibility of the airbag malfunctioning due to a collapse of the dash. There are pieces of the dash that are already breaking off above the drivers side steering wheel. I'm afaid if this side collapes that it could cause a fire, entrapment, accident, injury and or death. I would hope that you understand my concern of me and my families safety. I would be happy to supply you with pictures or bring my vehicle in for inspection. Gm told me that they haven't heard of this problem, but when I brought it into the dealership the service guy said he had seen a few like this. I have also found a lot of people on the internet that are having this same this happen to their 2007 yukon or 2007 tahoe.
Traveling at night, at 65 miles an hour in a 2007 yukon sle2 4 dr wagon, I hit a steer (approximately 880lbs). Upon impact, the bottom of my power driver's seat moved forward and the back of the seat tilted forward, causing me to hit the steering wheel. I had to move the seat back to get out of the vehicle. The airbags did not deploy. I reported the incident to the dealer, and my insurance agent both verbally and in writing. The vehicle had over $11,000.00 worth of damage, but the repair center stated they were unable to find any damage to the seat. I traded the vehicle in, as I did not feel safe driving it with the seat not being replaced or repaired. The vehicle is now for sale again, and I am fearful that someone else will be in a wreck and the seat will malfunction again.
Tl*the contact owns a 2007 gmc yukon. While driving at highway speeds or lower, the transmission shifts very hard. There is also a harsh pounding sound coming from the transmission. All of the electrical components on the instrument panel failed. The dealer changed the crankshaft sensor. While driving, the contact cannot tell when the gear is in neutral. The speedometer displays inaccurate speeds and the air bag light illuminates. The plastic on the window fell off and the front driver's side door handle sticks when it is pulled, and will not go back in. The contact hears a rubbing sound coming from the steering column. The instrument panel cluster has been replaced and the check engine light would remain illuminated. The current mileage was 29,000 and failure mileage was 10,229. Update 09/10/08 *cw the lug nut caps were missing, the check engine light was on. The gas cap was not sealing. The dealer replaced the gas cap. Updated 09/15/08.
On november 25, 2007, I was traveling on I-540, approx.65 MPH , a car pulled in front of me. When I applied brakes, vehicle "zig-zaged", I never thought it would roll over. Onstar called - I told them what happened and that I didn't need any help. About 20 minutes later going approx 45 MPH. Ran over something, didn't seem as big as a pothole - both side airbags deployed. Onstar called thinking I had been involved in an accident. I told them what happened and that I was 10 minutes from home and that I could get there without calling for assistance. Had vehicle towed to dealership (autopark buick, pontiac, gmc in wendell, nc.(I think it was towed on 11/29/07). Reported to gm, finally received a call to advise that it was my fault and that gm would not pay for the repairs, on 12/26/07. Requested a copy of the report in writing, which I finally received after 2 requests on 01/19/2008. Their report states that there was only 1 event - 44 MPH - rollover sensor deployed the airbags. I called to ask that they review the information again or have the "recorder in the car" checked. I was told the file was closed. Contacted onstar and received a letter confirming the 2 events . Called gm back to tell them I had new information that supported the fact that there were 2 events, and that something was wrong on gm's end - either the recorder was bad or the data collected was accidentally entered incorrectly. I was told that the file was closed and would not be reopened under any circumstance. Vehicle still at dealership - not repaired in case another inspection needs to be made. I believe this is a defect and gm should be responsible for the cost of repairs.
Tl*the contact owns a 2007 gmc yukon denali. While driving 35-40 MPH, the two passenger side curtain airbags deployed when she ran over a pothole. As of october 9, 2007, the dealer had not repaired the vehicle. The current and failure mileages were 10,100. Updated 12/12/07 *bf the consumer stated it took 3 weeks for the vehicle to be fixed. Updated
VIN decoder
See the problems and recalls for an exact car
Buying a used 2007 GMC Yukon?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history