My 2013 gmc yukon xl has been identified to be included in the takata airbag recall. My vehicle is in priority group 9 zone a. I only learned about the recall on 8 february, 2021 from a third-party, carfax, not the dealership, gm or california dmv, where my vehicle is registered. This is 2.5 months after gms petition to cancel the recall was denied. Secondly, the dealership is stating it cannot fix my vehicle at this time due to the lack of replacement parts and it cannot provide me a timeline of when the parts will be available. I have reached out to gm as well and they cannot provide any information and refer me back to the dealership. I am concerned about putting my family's safety at risk by continuing to drive a vehicle that has a significant safety defect due to the fact that I cannot be provided a timely fix to the problem. Furthermore, I am concerned with the delay in notification and the manner of notification. The current situation has left me with the only option of incurring the additional expense of securing alternative transportation for my family while I wait for an undetermined amount of time to fix this significant safety issue.
2013 GMC Yukon airbags complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
The dash board is cracked from the driver side all the way to the passenger side airbag. Upon doing research, this is a common occurrence with these models. I've contacted gm customer care and advised them of the issue as well as my concern that the cracked dash board may puncture the airbag and become inoperable during an accident.
Dash is cracked at airbag & has been since purchased
Dash is cracked next to the air bag. The brackets underneath are broken. In the event of a crash, it would not properly deploy.
Dash has cracked at airbag. Safety risk.
The dash is cracking over air bags which could throw pieces as air bag deploys or could puncture airbag as it deploys.
The dash is cracked just as all others from the same era. It is cracked in the same place as the others also. This poses an issue should the passenger airbag go off. For this reason my daughter is not allowed in the front seat.
Deep cracks in dashboard, including passenger airbag area, could pose serious risk by affecting the deployment of airbag. This is apparently caused by the poor quality plastic material used to manufacture the dashboard. This material cannot withstand the summer/hot climate.
Dashboard cracked adjacent to passenger airbag and also above steering column. Entire dashboard rattles quite badly and I am concerned that either the airbag would not function or the dashboard would shatter in a collision.
I noticed a crack emanating from the corner of the airbag compartment on the dashboard on the passenger side. I noticed it the last week in march one morning. It was not particularly cold. The crack is not splitting into two more cracks. If the airbag deploys those pieces and perhaps others will as well. The car is six years old and has complete service records and but for the crack considered in excellent condition for trade value purposes. This is a safety concern that should be addressed by gm and the federal safety agency.
I own a 2013 yukon xl with just over 88000 miles on it, vehicle is in very good condition, it had been sitting in the garage a couple of days, I opened the passenger door to retrieve an item and heard a little crack sound, the dash had cracked on top from the passenger air bag toward the defroster, contacted gmc and was informed that this is the first time they had heard of this problem and vehicle is out of warranty and this would be an out of pocket expense. Upon further investigation as I was talking to upholstrey shops and car restoration people trying to find someone to repair crack before it gets worse, they told me it's a common problem and more than likely this is just the beginning. I live in nd where we have extreme temperature swings so I'm a bit concerned. Lastly, with the current crack being where it is, should the airbag ever deploy am I going to have dash pieces flying throughout the vehicle?
Crack in dashboard at corner of airbag passenger side.
The dashboard is cracked and in the event of an airbag deployment the loose dash pieces could come loose and cause additional injuries to the occupanrs
I have two complaints about this car. 1st the dash has cracked starting at the left rear of the air bag cover to the rear seam of the dash. Even with a major guard protection plan 901770667 I'm being told it's not covered. This car is only 3 years old and 50,000 miles and I've learned that there are many more customers of gm vehicles with cracked dashboards. 2nd the inside door handle on the drivers side is broken. The small pieces of plastic under the door handle are all broken. This too isn't covered I'm being told. The door handle has been cracked for over a year . The crack in the dash just happened yesterday on 9/13/2017
Cracking dashboard! Deep cracks running up to and along the airbag
My dash was cracked around and above my passenger air bag. The dealer said they wont fix it because it is a common problem. It is a major saftey hazard because my passenger will get plastic in their face if the air bag deploys.
Dash cracked by airbag
The dash has cracked around the passenger side dash mounted airbag. This could cause the fragile plastic to act as shrapnel if the airbag activates. The vehicle is 4 years old and has 39000 miles.
I traded in a gmc hybrid june 2014 & purchased a 2013 gmc yukon xl 1500 slt. The hybrid I traded in had a cracked dash. I just thought it was a rare thing that happened for whatever reason. My current yukon also now has a cracked dash. After minimal digging, I have found this to be an issue in their vehicles made between a certain number of years. My dash crack is at my airbag. #1, & most important, is the safety of my passenger. #2 is the fact that I paid a huge amount for this vehicle. Any flaws or issues that are caused by the maker should 100% be covered and repaired. I have an appt. With the dealer. Lady said dash replacement is probably not covered and could cost me $500.00 to repair. This is not my fault. I found where online that many people have this same problem. What do I need to do? I am unable to provide the date it happened. I went to clean it and noticed it was cracked. Took it into a local dealership; at that point it was recommended I go to the dealership I purchased it from.
Cracked dashboard around airbag and all across dash very concerned about plastic parts of dash causing injury or death due to sharp flying pieces striking passengers 2013 gmc yukon xl denali model gm will not repair or replace this obvious and dangerous defect
Purchased this vehicle dec 2014 used, shortly after we purchased it, a crack started by the passenger hair bag it is getting worse I now have 3 cracks spreading across my dash. We paid way to much money for this vehicle to have this issue its only 3 years old. .
Lately I have experienced a loud popping or cracking noise when I am driving. My airbag light has also been on. Today I noticed a very big crack on the dashboard above the instrument panel.
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