Dashboard had 1 crack known prior to takata recall, when picked up several new cracks now exist. Dealer denied any wrongdoing and suggested I purchase a cover to remedy the problem. Gmc should be ashamed of quality control for dashboard as well as poor design/faulty door handles that break easily but entire panel purchase is the only remedy. No more general motor vehicles for me.
2013 GMC Yukon: doors won't lock, open or latch
7 of the 117 complaints about the 2013 GMC Yukon describe doors won't lock, open or latch.
- owner complaints
- 7
- of this car's complaints
- 6%
- typical mileage
- 55,200
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
Drivers and passengers plastic interior door handles are both cracked! Dashboard is cracked in two spots.
2nd dash that has cracked. First was in approx 2015 and then this year. Large complete section broken out. Came outside to find it had cracked and keep windshield cover in it. Both door handles have broken and I have replaced those. Vehicle only has 55,465 miles.
2nd dash that has cracked. First was in approx 2015 and then this year. Large complete section broken out. Came outside to find it had cracked and keep windshield cover in it. Both door handles have broken and I have replaced those. Vehicle only has 55,465 miles currently.
I had my grandchild strapped in her car seat in the back seat of my yukon. However, as we made a stop for me to remove her from the car, I pulled the outside door handle and the entire handle came off for no apparent reason. This was alarming to me because, what if this had been an emergency situation and I had to immediately rescue her from the vehicle. When I went to the dealership the service person informed me this happens a lot where the door handle breaks, and it appears they were 'possibly engineered inappropriately'. They assured me they could fix it but in order to do so, I must pay the deductible. I refused to pay any fees since this is something that happens with these vehicle frequently and refused to let them fix it. I called gmc and they have yet to provide a resolution, with the exception of saying I must pay the deductible. My husband also has a yukon 2004 and one of his door handles is also broken. We never use the back passenger doors, unless there are special circumstances like with my grandchild. My concern is why should the consumers have to pay the cost for a faulty door handle being engineered inappropriately. I pray that someone does not get trapped inside during a vehicular accident or fire, because the door handles are not guaranteed to open and will break easily. I need to know if it is anyway gmc and their engineers can be made to do the necessary repairs at no charge to the consumers and correct their mistake.
2013 gmc yukon. Consumer writes in regards to door handle malfunction. *ld the consumer stated the failure prevented the door from opening. Updated 10/31/2017
I have two complaints about this car. 1st the dash has cracked starting at the left rear of the air bag cover to the rear seam of the dash. Even with a major guard protection plan 901770667 I'm being told it's not covered. This car is only 3 years old and 50,000 miles and I've learned that there are many more customers of gm vehicles with cracked dashboards. 2nd the inside door handle on the drivers side is broken. The small pieces of plastic under the door handle are all broken. This too isn't covered I'm being told. The door handle has been cracked for over a year . The crack in the dash just happened yesterday on 9/13/2017
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2013 GMC Yukon door locks
Is doors won't lock, open or latch a common problem on the 2013 GMC Yukon?
7 of 117 owner complaints about the 2013 GMC Yukon (6%) mention doors won't lock, open or latch. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2013 GMC Yukon?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
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