I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that the federal safety agency investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.
2024 GMC Yukon engine complaints
Page 3 of 4: complaints 41 to 70 of 85, newest first, as owners wrote them.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer was unable to provide any information on when parts would be available. The contact had not experienced a failure.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
I had just backed the truck out of a parking space (while turning) and shifted the transmission into 'Drive' with my foot pressing the brake pedal (not the gas pedal). When I took my foot off the brake pedal in order to transfer it to the gas pedal the vehicle suddenly accelerated forward without my foot ever pressing the gas pedal. The vehicle traveled forward about 20 feet before I was able to stop it by pressing the brake pedal. I am a retired General Motors Safety engineer and I know I was not pressing the gas (accelerator) pedal when this sudden acceleration event occurred. I believe this type of event occurred one other time while I was driving this vehicle. However, I am not as clear about the circumstances surrounding this previous event.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds, the vehicle temporary lost automotive power. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,163. VIN tool confirms parts not available.
The contact owns a 2024 GMC Yukon. The contact was notified of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
the federal safety agency Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (the federal safety agency 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
the federal safety agency Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (the federal safety agency 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 GMC Yukon. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that authorization was needed from the manufacturer to complete the inspection of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 21,116. VIN tool confirms parts not available.
While driving back home on the interstate the vehicle suddenly started making a loud clicking noise and came to a stop, luckily I was not hit. I was able to turn it back on drive it slowly with very little power to a safe spot.
The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2024 GMC Yukon. The contact received notification of the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There currently is a serious recall on this vehicle and there is no remedy available. I’ve called the dealership and they confirmed this information. The service department claimed the sales department may be able to help me and then sales said it was a service dept issue. I have children who have been placed at risk as they have been traveling in this vehicle since April 2024.
Catastrophic engine failure while in motion. Clicking sounds while traveling 70 miles or more on interstate. Exited interstate and traveling 15-20 mph when vehicle came to sudden stop in roundabout. No lamps or alerts prior to failure. Vehicle would not transfer gears and was towed to Chevrolet dealership where diagnostic was completed. Engine replaced after 6 weeks but unknown if replaced engine is under recall.
Engine was replaced 11/24 Found toe bar loose and rear passenger tire had excessive slack in it, well liners were broken off and missing 2/25 Oil loss and had to have oil changed early 4/21 Start button will not engage, truck is completely blacked out, no power to it for several minutes then it will crank. Been in the shop as of now 3 times in the month of May 2025
On March 21, 2025 my 2024 GMC Yukon Denali's engine died while driving 80 miles an hour down the highway with my family. We were able to coast to the shoulder. The vehicle would not restart. We called a tow truck. When the tow truck arrived the vehicle started but we decided to take the vehicle to closest GMC dealer. They ran diagnostics on the lights that were showing on the dash and nothing was reported. They had no recommendations. We were 3 hours from home returning from Spring Break so we decided to keep traveling. We made it about 120 miles and again the engine died while traveling 70+ miles on the highway. We were able to safely coast to the shoulder. We called a tow truck and the Yukon was towed to the local GMC dealership. The next week it was reported to me that the Yukon would need a new engine. The 1, 3, 5 rod bearing had spun and the 3rd trust bearing had spun. Since there were no rental cars in the city available we rented a U-Haul truck and drove 2 hours home. Almost one month later we are awaiting the new engine to be delivered.
My engine quit in the middle of a intersection on 2-25-25 with approximately 20,777 miles and has been in shop waiting on a new engine ever sense and they can not tell me when the new engine will be in. I have call GM and get no time line on new engine.
Sent vehicle into dealership for a knocking noise turns out the lifters. They drove the vehicle 1 mile only to have the engine seize. I have been without a vehicle for 6 weeks with no engine available
While driving down the interstate the vehicle lost power without warning and gave a command to "press start to resume" tried to do that but nothing happened. Eventually we were able to get over to the shoulder of the interstate which was super busy in Atlanta. Once we stopped, we shut off the vehicle and it started back up, and we proceeded to get back on the interstate, when the same thing happened. We stopped again, waiting a few minutes and were able to get back on the interstate and complete out trip without any issues. 3 days later while driving on the interstate again, the vehicle had a weird winding noise coming from it. Once I was able to get off the instate the engine was knocking very loudly and had no power. Got the vehicle to our home and had it towed to the dealership the next day. Dealership gave the diagnoses that a new engine, radiator and engine coolant lines needed to be replaced. The vehicle had 2,248 miles on it and was purchase 2.5 weeks prior. No eta on when we will have a new engine and our vehicle back.
The engine locked up while driving down my driveway at 5mph. It’s at the dealership awaiting a new engine install that is on back order.
-3800 Miles on GMC Yukon/Engine Failure -Driving vehicle down highway and it just quit, would not turn over engine made a clunky rattle noise and nothing, no warning no lights nothing. Definitely a Safety issue as no way to get it off the road! -Dealer took engine apart and said Valve broke off and put a hole in cylinder and ruined the engine block, says we need a new engine, can't get one from GM for estimated 7 Months!!
The contact owns a 2024 GMC Yukon. The contact stated that while driving 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond, with the vehicle sputtering. The contact stated that unknown warning lights were illuminated, and an unknown message was displayed. The contact pulled over to the side of the road as the transmission shifted into neutral. The vehicle was shifted into park and turned off. The contact then attempted to start the vehicle; however, the vehicle failed to restart. The contact then towed the vehicle to the dealer, and a diagnostic test was pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
Engine lost power and I had no acceleration. It happened out of nowhere at 70+ miles per hour.
Driving on highway. The vehicle jerked and started to make squeaking, clunky sounds. Gas stopped flowing to the vehicle. Then the vehicle became inoperable. No warning light or alerts or sounds occurred before or after. It was a complete surprise.
The motor is randomly revving at braking so far only under 10 miles an hour. Yesterday it stalled twice on me and cut off braking under 10 miles an hour. I had to come to a complete stop while restarting the vehicle. Definitely has me worried if it happens on the highway or higher speeds.
While driving in traffic at 65mph, the engine stopped running, car went into neutral and there was no power for brakes or steering. I luckily made it to the side of the road. Vehicle was towed to my dealer ( Cardinal Buick GMC, Belleville, IL), where after 3 days they informed me that the engine was ruined, 2 main bearings were damaged and 4 of the 8 connecting rods were damaged. GM made the decision to replace the motor, but no time frame was given, I was told 2 to 3 months. The dealership did give a loaner car. My Yukon Denali was 1 year and 4 days old with 15, 882 miles on it.
On March 3, 2025, my 2024 GMC Yukon had a rattle/knock. The engine quit running and would not restart. The Yukon had to be towed to the dealership for diagnosis and repair. The dealer indicated that the engine required replacement due to metal shavings and bearing damage. The Yukon had 6450 miles when the failure occurred. The engine was replaced. This vehicle was purchased new in September 2024. This failure occurred while on the road at a traffic light and the Yukon could not be moved out of the traffic lane. Sheriff notified to provide scene safety while waiting for tow vehicle and during loading onto tow vehicle. No traffic accident occurred. There were no warning lamps on the dash or warnings on my phone app immediately prior to the failure.
The contact owns a 2024 GMC Yukon. The contact stated that while a friend was driving at highway speeds, the vehicle suddenly experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer, who diagnosed that the engine had failed and needed to be replaced. No further information was available. Additionally, the vehicle had previously experienced a loss of braking while driving with the cruise control activated. The contact stated that while driving at a slower speed, the vehicle lurched forward, striking a gate, and causing damage to the front bumper of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed of the federal safety agency Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 16,000.
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