We are experiencing signs of excessive frame flex like many others with similar Lippert frames. We have a squeaky floor in the front and rear. We have furniture rubbing in the front and pulling away from the wall. The stairs inside the door are rubbing as well. The rig makes excessive creaking noises while being towed. We have an appointment to take it to the Grand Design service center in June. Until that time, we will not be towing anywhere. We are frankly a little concerned about the 600 mile trip.
2022 Grand Design Solitude suspension complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
I have been experiencing floor squeaking for more than a year now. It's in the front of the fifth wheel in what is the bedroom. Extending into the hallway, and bathroom. I tried to contact grand design and was told it was ok and to add wood shims into the framing under the bedroom flooring. This only help minimally for a couple of weeks. Then the loudness and softness of the flooring has gotten worse. We also lost a wheel and tire due to a suspension failure resulting in the wheel to be ripped from the hub and axle while going down a two lane highway at approximately 40 mph. 8 lug bolts were sheared completely off the wet bolt holding the springs were also broken. I again contacted grand design and dexter the axle manufacturer and was denied coverage at both locations. I do believe I'm suffering from some amount of frame failure. However I cannot get grand design to agree to check on how bad the frame issue really is. I had a SRT from grand design work on my tv in December of 2022. However he never finished all the issues we had brought to grand designs attention. Now that was over a year and a half ago since we saw the SRT, I have tried to contact him numerous times I never heard back from the SRT. We just heard that grand design has extended all frame warranties from 2 years to 5 years effective immediately from the 2020 model year. However it doesn't cover second owners or anyone before the 2020 model year. The unit I have a 2022 GD Solitude 390 rk-r. I ordered this rv new from the factory with 8k axles and disc brakes to make sure I had the highest amount of structure under the rv that was available at the time. I believe and the science will bear out these 18k rv’s should have come with triple 8k axles. Not twin 7k axles and subgrade steel frame structures. There are going to be very serious accidents with these rv’s until they are all recalled, a third 8k axle added and beefed up Frame structure completed. These rv’s are the same as the momentum line has.
I just had my rv at the dealership in December of 2022 for repairs and maintenance on the rv including the suspension system. Within 300 miles the shackle bolt broke twisting the spring and then shearing off the wheel/rim/tire sending it flying down the highway. The rotor dragged on the roadway until I could stop resulting in damage to the rotor and brake line. I have a five year warranty on the suspension, however Grand design and Dexter axle refused the warranty blaming me for non maintenance and or overtorquing the shackle bolts. With a Facebook page dedicated to grand design solitudes like mine I have heard of numerous situations like mine with suspension issues. I believe there are issues with this rv bring over weight for the axle systems/suspensions being used. This heavy of an rv should be a tri axle at the least. Grand design picks and chooses who they assist and who they don’t. I think even offering a 7k dual axle system is way underrated. Please help fix this unsafe situation.
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