Tl* the contact owns a 2019 honda accord. The contact stated that while driving at various speeds, the navigation screen was rebooting or blank. There were no warning lights illuminated. The vehicle was taken to hersons honda (15525 frederick rd, rockville, md 20855, (301)279-8600) where it was diagnosed and the contact was informed that a software update needed to be performed. The vehicle was repaired however, the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
2019 Honda Accord Hybrid electrical complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Very loud roaring noise when driving about 50 MPH in cold weather on a highway. This not engine noise, but seems to a glitch in the automatic noise cancelling system that causes a feedback loop resulting in an alarming roaring sound that can cause driver to panic or otherwise be distracted from driving safely.
On december 26, 2020, I was leaving work, after a 12 hour shift at the hospital. While backing into an alleyway my car struck a large roll-off dumpster (which was caddy cornered in the alley) of the back, driver quarter panel and back driver door. The rearview camera, blind spot warning, parking collision warning, the rear cross traffic warning, nor the automatic emergency braking kicked in. I was going at a very low speed at the time of the incident (~1-2 MPH). My car had been warmed up prior to getting in it.I did not spend over 40k on a vehicle for the the safety features to not work when you need them to. I have noticed that I have also had issues with my lane departure warning and the forward collision warning has been not working 100% of the time recently, but that never bothered me before. What is upsetting is that I have already had to have honda replace the front sensor due to my car throwing codes (lkas, adaptive cruise control & front collision warning) not functioning, as well as my back driver door lock (already gone bad). Now this. My car isn't even 2 years old.I took my car by my local dealership (priority honda of roanoke) on 12/30/20 where I was told to contact american honda because of the recall on the bcm on my car and was told that this most likely contributed to the accident. After contacting american honda I was basically told that it is not a safety recall but a "non-compliance" recall and that the safety features they boast about are not actual safety features of the car and should not be relied upon in any case. So, they do not stand behind their vehicles. This incident could have been so much worse and I am thankful that it wasn't, but I am still sickened over this! I purchased a brand new car for its safety features that don't work, to be told by the manufacturer that they are not liable for their product not working correctly.
The major problem is that the passenger air bag will not activate when somebody between 65 pounds and 89 pounds set in the passenger seat. Honda owner's manual on page 63 states that the air bag is activated at 65 pounds. In the year that we have had this car, with my wife in the passenger seat, the air bag has never been active. The seat bell warring will say put on seat belt, but the air bag will never activate while driving. See attached email to the federal safety agency and honda in february, april and may. This has been happening for the last year, but it started in june 2019 and is still doing the same thing. Attached also is the service report from chapman honda that would do nothing about the various problems.*dt consumer stated he is having issues with the sun roof, would not close on a rainy day.
Car suddenly brakes, panic breaking, with no warning and for no reason, causing me to be in danger of hitting from behind as there is nothing in front of me causing the people behind to slow. Once this happened on the interstate, with all 3 lanes clear in front of me. I was surprised the guy behind be didn't hit me, as most drivers are following to close, counting on seeing any danger in front of them through my windshield, and in this case there was nothing.
2nd occurence-while driving up a hill at approximately 30 MPH the warnings for brake system failure, acc, lane departure mitigationand collision detection came on. The first time it happened I was told that the sensor had been dislodged. This time they are saying that there is a crack in the tail light assembly which set off the warning system. The braking system and a new brake assembly is needed. The brake lights work fine. Even if they were both controlled by the same computer, the brake lights are on an output from the computer or pedal switch. The warning seems to indicate there might be problem with the sensor which would be an input system. Control, sensors, and indication systems have separate electrical paths even if managed by the same computer. So their "diagnosis" seems highly unlikely.
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