Phantom Braking when using Adaptive Cruise control. The vehicle brakes unexpectedly when adaptive cruise control is enabled. Typically happens when there is no leading vehicle in my lane, but there are vehicles ahead of me in other lanes. Happens consistently, almost every time the adaptive cruise is enabled. The system also applies brakes in situations when cruise control is not enabled, and there is no leading vehicle in front of me. Issue can surprise drivers behind me and lead to a collison where I am hit from behind.
2021 Honda Accord Hybrid driver assistance complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Incident 1: Car suddenly applied brakes while traveling at 60 MPH on the fast lane. There was no vehicle in the front for at least 50 ft. ahead. Incident2: Car suddenly applied brakes while traveling at about 40 MPH. Again no vehicle in the front for at least 100 ft. in the front. Worried about the vehicles colliding from the rear and the whiplash effect on the neck, because the braking was not expected. Contacted the dealer. First time I was told to bring it in for check up. I did not take it because I wanted to do it at the first oil change. Second time happened about 3 weeks ago. Contacted the dealer. Asked the dealer whether the safety feature can be turned off. He said he will get back to me next day. He never did. Sent a subsequent message "???" but no reply. Then I called this morning. He said he is with a client and will get back to me in 30 mins. He did not. Then I sent a message saying that I am disappointed with the after sales service with the dealership on this safety issue and that I will inform NTSB about this problem.
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