The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning lights illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000. Parts distribution disconnect.
2018 Honda Civic fuel system complaints
Page 5 of 7: complaints 101 to 130 of 175, newest first, as owners wrote them.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact stated while coming to a stop sign, the vehicle started shuddering with the check engine warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 224,000. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 50,937. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
I believe the dealer/manufacturer has failed to remedy the fuel pump module improperly molded impeller in a timely manner. On [XXX] and [XXX] I had incidents of my vehicle's engine being prevented from starting. An independent mechanic stated that this was likely related to my vehicle's fuel pump recall. I contacted Honda customer service shortly after the [XXX] incident by telephone and I was told that unless a Honda mechanic diagnosed my issue as definitively related to the fuel pump, there was no recourse to expedite the repair. I was not assured that there would be no diagnostic charge associated with the inspection by a Honda repair person. Following the [XXX] incident, I contacted Nucar Honda in Norwood, MA to attempt to expedite the repair for my vehicle. I was told to bring in the vehicle several days later. The week of April 16 I brought the vehicle in and was told I would need to pay a diagnostic charge if they did not find a fuel pump issue in my vehicle, which is not what the recall specialist had said. I left and following consultation with the recall specialist the next day, I returned with my vehicle in hopes of expediting the recall repair for my vehicle. At that point and following my additional calls on [XXX] and in the following days, I was told that the safety recall repair parts were still not readily available and would likely be ready "at the end of the summer" or "best case scenario at the end of July." As I have contacted Honda and the local dealership since the end of January/beginning of February 2024 for a safety recall repair that is estimated to be available only half a year later, this is outside what is noted by the federal safety agency as a reasonable amount of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda Civic Sedan. The contact stated that when the vehicle was parked, on several occasions while attempting to start the vehicle, the vehicle failed to respond. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact was informed by the local dealer that the failure was not related to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was first informed that there was a recall (23V‑858) on my 2018 Honda Civic for a fuel pump module back in December 2023. When no information came from Honda as to when the dangerous problem would be repaired, I was informed by the dealership that the repairs could start as early as April of 2024. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. It has been 6 months since the recall with no further information nor cooperation from Honda on when this issue will be resolved.
This is in regards to the open recall on my vehicle. The dealership is not able to perform the repair because they say they do not have enough replacement parts from Honda. They're only accepting customers who are experiencing a problem to do the repairs. This is unacceptable for a recall. I shouldn't have to wait til my car breaks, and potentially crash, in order to get a recall issue repaired. The recall number is the federal safety agency#: 23V‑858 MFR#: MGL / 23V‑858
I was first informed that there was a recall on my 2018 Honda Civic for a fuel system problem back in December 2023. When no information came from Honda USA as to when the dangerous problem would be repaired, I was told by the dealership that the repair would be completed at the latest by April. It is now the end of May and there still no word on when the Honda dealer will have the parts to repair the defect. The contact stated Honda finally fixed the 2018 Civic's faulty fuel pump.
vehicle has stalled or almost stalled several times. Twice almost resulting in what could have been a fatal accident. we received the recall letter a few months ago and have waited for the repair. last week received another letter basically stating the same thing with no timeline or actual schedule at all in sight. have called the dealerships and they have no information (actually wanted me to bring in the car for a "diagnosis" at a cost to me to tell me what we all already know....ridiculous. How do I get this fixed before it turns into something fatal? in the meantime no offer of replacement or rental vehicle is out there. How do we get this expedited? already several months have passed with no solution. Help
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and three unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 9,000. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received a recall notice for the federal safety agency Campaign Number: 23V858000(Fuel System, Gasoline); however, the parts for the recall are not yet unavailable. The dealer nor the manufacturer have yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had yet to be experience a failure. VIN tool confirms parts not yet available.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to move the vehicle to the shoulder and restart the vehicle. The contact stated that several miles later the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,226. VIN tool confirms parts not available.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, it was confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not contacted. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the vehicle hesitated. The contact stated that the vehicle was not revving and almost stalled. The contact stated that there were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact called a dealer and was informed that the vehicle needed to be taken in for a diagnostic test; however, the contact declined. The vehicle had not been repaired. The failure mileage was approximately 68,000. Parts distribution disconnect.
The contact owns a 2018 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My vehicle will no longer start and after inspection from a mechanic, it was determined that the fuel pump was the cause. There was no indication of any issue besides not starting. I am now being told by my local dealership that they will not have replacement parts until the fall and they are unable to provide a loaner during this time, leaving me without a vehicle for an unknown amount of time.
The contact owns a 2018 Honda Civic. The contact stated that while driving at approximately 15 MPH, the vehicle stalled, and no warning lights were illuminated. The following day the contact stated that the brake lights were flashing, and the vehicle failed to start. The vehicle was jumpstarted, and several warning lights illuminated. In addition, while the contact was driving at unknown speeds the steering wheel jerked to the right and the contact had to maneuver the steering wheel with excessive strength. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the contact was informed that the failure was not associated with the recall. The vehicle was taken to the dealer where the vehicle was diagnosed with a faulty VSA modulator, and it was replaced. The contact stated that after the repair there was a decrease in vehicle performance, a high-pitched sound near the gas tank, and the engine shook violently when the accelerator pedal was depressed, especially while driving at approximately 60 MPH or more. The contact stated that the vehicle accelerated forward when the brake pedal was depressed. The manufacturer was made aware of the failure and informed the contact that a particular diagnostic code was not shown for the parts to be ordered. The failure mileage was approximately 51,990.
The contact owns a 2018 Honda Civic. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,106. Parts distribution disconnect.
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