The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.
2019 Honda Civic fuel system complaints
Page 4 of 6: complaints 71 to 100 of 135, newest first, as owners wrote them.
The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and hesitated before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 213,000.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while at a traffic signal, the signal light turned green, and the contact depressed the accelerator pedal; however, the vehicle was not moving forward. The contact observed that the drive(D) indicator had turned yellow instead of the normal white color. The contact depressed the accelerator pedal and the vehicle jerked to the right while moving forward. The contact stated that the drive(D) light was white and not yellow. The contact called a local dealer who advised the contact to take the vehicle in to be diagnosed. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.
No parts till fall
Recall on fuel pump; multiple dealers do not have the replacement piece, they say “you can but don’t call other dealers.” I made an appointment over the phone to fix said recall, finally a dealer didn’t say they were out of the part. I show up. It’s a joke. No parts available. “We’ll send a notice in the mail” They aren’t “helpful” Honda people. They physically told me, you have to wait for a problem to happen with this recall and maybe we’ll prioritize you. Basically it’s a lottery if this will be fixed, and it’s only most likely if you get hurt. They’re waiting for accidents to happen to HAVE to fix the cars. Excuses do not save lives, taking cars with issues off the road does. It’s may 19th 2024 and this recall allegedly occurred 12/18/24
My emergency braking system goes off constantly without anything in front of me. I almost got rear ended on a highway because my car came to a dead stop with nothing in front of me or even on the sides of me. It does this daily. My car also has been having a delayed start. It sounds like it almost does not want to start but then starts. Both of these issues have been affecting other Hondas including regular civic sedans but excluding my model and have recalls issued.
The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. An unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the low-pressure fuel pump. The vehicle was repaired at no additional cost to the contact. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline), and the VIN was included. The manufacturer was notified of the failure but declined to reimburse the cost of the high-pressure fuel pump because the component was not covered under the recall. The failure mileage was 26,000.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal sound coming from the fuel tank while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel system Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to move the vehicle to the shoulder; however, the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic where it was diagnosed as fuel pump failure. The contact took the vehicle to the dealer who confirmed parts were not yet available. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,941. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle the vehicle failed to start up. The contact called a mechanic to service the vehicle and after two hours the mechanic was able to start the vehicle. The vehicle was not diagnosed. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.
HONDA DEALER WON'T COMPLETE THE RECALL the federal safety agency #23V‑858 Recall #BGV 2018-20 Civic Si Fuel Pump Mtr Saf Recall Exp2. Status: Remedy Available ON CARFAX
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuels System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I was just sold this car [XXX] I don’t know why the dealer sold me this car with this safety hazard my wife is the one driving it I Believe they should have repair this or solve this problem before selling a car with a recall I had recalls and other car and they being fixed my name is [XXX] [XXX] purchase the car at Honda heritage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to slow down or turn the vehicle to the left or the right, the vehicle suddenly lost motive power, and started to decelerate quickly. The engine also experienced a misfire while attempting to accelerate. The contact stated that the vehicle ran rough and consumed an excessive amount of fuel. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 62,000. Parts distribution disconnect.
Honda fuel pump had a recall back in 2020-2021, which was replaced months after. Now, two years later my car has completely stalled out on me in the middle of driving, not once but TWICE. In the middle of the road. Both incidents happened when I had gas in my car, full battery, etc. and would not turn on until again (both times) until I manually put gas in it. Accelerating is extremely weak, engine is sputtering constantly. Brought it to Commonwealth Honda after the first incident, no answers. After having this happen a second time, i brought it back a second time. I was told there is nothing they can do as they can't see the car stalling in person. I have reiterated to both technicians and management that this car is NOT safe to drive due to a faulty fuel pump, and I am being told tough luck. I would like this problem and these incidents documented in the event I do end up getting injured from this faulty part they are refusing to fix. It has happened two times in the last month, and i'm sure it won't be the last.
The contact owns a 2019 Honda Civic. The contact received notification the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owned a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice for the fuel pump module. The Safety Consequence in the recall notice says the following: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. The replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024. I should be entitled to a loaner car until the part becomes available and is fixed. If my car stalled while making a left turn in an intersection could be deadly. I called the Honda Motor Company and they reiterated the same information in the recall notice. So, no help there.
My 2019 Honda Civic has been under recall for months now. I wonder why it's taking so long for Honda to come up with a resolution. I called the Honda Recall/Customer Service Line a few weeks ago, and they said that the part was unavailable and that I should talk to my dealer to get an inspection to rule out any other causes. Over the past six months, I've been having on-again, off-again issues with my car, specifically after fuel-ups at gas stations. Initially, I thought this was an issue with the fuel quality, so I reported it to the Arizona Department of Agriculture, who told me the gasoline was acceptable. I've had to use fuel system cleaners and slightly higher-tiered gas as a scapegoat measure. Considering that this recall can cause issues with the fuel pump module and result in stalls, increasing the risk of injury and death, I would have hoped Honda would have come to a solution by now.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
this seems like a safety risk that should have a solution by now
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My fuel injectors are failing and there is no updated part from Honda with new fuel injectors.
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