The steering wheel start shaking, delayed, hard to steer because it was stiff. I had gotten into a collision on the freeway due to not being able to control the steering wheel. There no other vehicle involved in the accident. On October 5th 2024, the recall was issued but I didn’t receive any warnings till I went online to do research. Honda did not reach out in an orderly fashion. The police and my insurance company were both there to aid the situation. There was no warning lamps at all. My vehicle is currently at LIA Honda located in Albany, NY. It has been 2 weeks since I called to file case with Honda’s Headquarters and still have not been assisted.
2023 Honda Civic driver assistance complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
Power steering rack replacements still defective causing safety concerns while driving.. Have to fight electronic steering, at high speeds steering wheel becomes more difficult to control.
I was driving at highway speeds, randomly all brake system warning lights come on. All ADAS systems are inop, EPB is inop, my brake pedal would get soft intermittently while braking. Multiple DTC’s were stored every visit. I was almost in multiple accidents because of this issue. It took over 6 visit to local Hondas dealer to get this issue fixed. All they would say “oh the codes don’t mean there is a problem” Honda is not warranting their cars. I contacted corporate and they did not care.
I was getting on the interstate when all of a sudden the collision mitigation assist and lane keeping assist pop up on my dashboard. It was a very scary moment.
This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.
There is a recall on other similar vehicles but my VIN isn’t showing as one with a recall. However, I am also experiencing “sticking” while steering. Brought the car to the dealership and received conflicting information. We were told that the tech was able to replicate the issue we stated when he test drove the car. Dealer ordered the part, which appears to be just a bolt that they stated was back ordered for 3 weeks. This was the second time we brought the car. The first time, they supposedly just took a photo of the part number to see if it was part of the recall or not and never inspected the vehicle thoroughly. We are concerned that the dealership is not doing their due diligence to ensure our safety. AJ, the service rep from Honda West said he can’t really confirm whether it’s safe to drive the car or not when I asked him what we should do until the part arrives. Then when I asked about a possible rental car because I feel unsafe driving the vehicle, he said that Honda doesn’t consider this a safety issue so they can’t provide us with a loaner or rental car, but continued to ask us if we wanted to leave the car (for 3 weeks). We are concerned that not all vehicle part numbers related to the EOS issue have been identified to be included in the recall. Hoping for some assistance.
When driving the car after about 30-35 MPH, the steering wheel becomes a tug of war. Steering will continuously get stuck in a certain direction, causing operator to continuously over correct steering. This is becoming more and more of a problem, which is now a danger in driving. The dealership has confirmed the issue after inspecting the system and driving the car. There has not been any warning lights what so ever when this failure started. Honda should be switching drivers out of there cars for newer year. Car has only 9800 miles.
My 2023 civic steering wheel seems to stick when I'm driving. If the wheel is kept straight for a second it "sticks" and requires a good bit of force to become "unstuck". When driving at highway speeds getting it unstuck usually causes it to jerk and in turn overcorrect constantly. There are no warning lights and I currently have an appointment to take it to the dealer for inspection.
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
About 30 minutes into a drive the steering wheel or electronic steering will begin to malfunction. When driving at high speeds, you are unable to make small minor corrections to stay center in your lane due to the steering wheel feeling like it’s sticking in one direction. It takes a considerable amount of force in order to make the correction resulting in an over correction. When traveling at high speed this can put the driver and passangers at risk because an over correction can cause the car to lose traction with the road. I’ve taken the car into Honda and it is currently being inspected. They told me yesterday that they were ‘having trouble replicating the problem’ which doesn’t mean the problem isn’t there. As far as I know and seen there have no being any light indicators on.
Under multiple conditions, both intercity highways and two-lane country highways the cars adaptive cruise control with randomly slowdown/brakes extremely hard. In one specific instance I was driving home in the middle of the night with a vehicle behind me and with no other oncoming traffic or cars in passing lanes and the adaptive cruise "brake checked" the car behind me, I was able to react and cancel the adaptive cruise and avoid an accident. When adaptive cruise is set it will also aggressively approach the car in front, instead of gradually slowing down it will continue at the set speed until the car realizes it's to close and will slam on the brakes to slow down. When adaptive cruise is turned off the car will slam on the brakes if you attempt to accelerate to pass someone and coast back to set speed. in other words, the car will slam on the brakes to resume the set cruise speed. Fortunately, no cars have been behind me when this has happened. Nowhere does it say that this will happen when using normal cruise control? Speeds and conditions varied from city traffic going 20 - 40 mph, the highway going 55-65 and the interstate going 70-80 mph. some instances were at night others were during the day.
The brakes slam on there own causing all safety features to go out and the car to go out of control. This is the 3rd time this has happened in 3 months. The dealership is telling me they won’t look at it for 3 months I could be killed in that time my car is dangerous
My vehicle was giving me the “you’re going to collide with something warning which is a loud alarm. I wasn’t even close to anything. I called and they said they had people stopping by all day with the same complaint. Then he told me that it can even do it when there is a hard rain.
•Problems occurring with steering. Even when assisted living keeping is off, the steering will try to throw me out of the lane where i have to constantly have a good grip to try stopping it from swerving the vehicle I tend to notice it more on highways especially in areas where the black line is on the road from lanes shifting over due to construction. •I believe it can be a huge safety risk that can cause an accident if someone isn’t fully attentive to the problem and not holding the steering wheel hard enough. •no warning lights or messages regarding parts affected by the problem. • The problem has not been reported , inspected, nor confirmed by the dealer and/or other parties. •I noticed the problem start around or before 1000 miles (my first month having the car)
Brake mitigation system will automatically slam on brakes and show brake light with no objects in the way
Steering wheel suddenly became stiff, gives resistance to regain control of wheel.. this happens when driving with computer aids on & off.. When driving straight with very minimal movement of the wheel the steering becomes locked in that position and will force car to drift out of lane. This problem occurred in highway and city travel.
5-24-2023 I was driving my vehicle on a clear unobstructed roadway when out of no where the collision brake mitigation system flashed on the dash and warned me to see dealer after this occurred I lost pressure and power to my brakes. After exiting my car I saw the front rotors where colored red and the right front passenger brakes where smoking
The lane keeping assistant is glitchy. When driving with lane keeping assistant turned on if I pass a turning lane the car tends to want to veer of into the turning lane. The biggest problem is that it takes a really firm tug on the wheel to actually stay in the correct lane and has caused me to over correct a few times veering slightly into the opposite lane. This has happened multiple times.
The car wouldn’t turn then it went past the lane into the wall at 60 all pass airbags deployed
I was driving on the freeway my car alerted me to hit the break as there was someone in front of me breaked. I hit my break and my airbags went off. There was no damage to the car in front of me at all that it felt unnecessary for an air bag to go off. my windshield cracked and airbags under my feet and front went off.
Steering feels weird and has over corrected. Sometimes sticky and wandering. Car has 25 miles on it. Odd steering feedback . I am very concerned about the safety of a car I just paid 60K for.
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