I was driving and out of nowhere steering wheel locked on me it feels really heavy basically my car suffered a complete loss of power steering due to internal mechanical gear binding matching Campaign 24V‑744 [7b0d] but Honda is refusing to fix it because your VIN was left off the initial recall list
2023 Honda Civic: steering wheel locks up
8 of the 260 complaints about the 2023 Honda Civic describe steering wheel locks up.
- owner complaints
- 8
- of this car's complaints
- 3%
- recalls
- 2
Steering wheel locks up by model year
What owners say
the federal safety agency SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.
The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel was stiff and unexpectedly swerved from left to right. The contact previously received notification of the federal safety agency Campaign Number: 23V704000 (Steering). The vehicle was taken to the dealer, where it was diagnosed that the worm gear spring had failed and needed to be replaced. The vehicle was repaired, and grease was added to the worm gear replacement. The dealer informed the contact that the power steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 57,000.
The contact owns a 2023 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 60 - 65 MPH, the steering wheel seized. The following days later while driving at various speeds, the steering wheel started pulling to the left and right and then seized. The contact manipulated the steering wheel with more force than normal and was able to properly steer the vehicle. The dealer was contacted and informed the contact that it might be several months before parts became available. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect.
The Electric Power Steering unit is faulty. The steering locks up when driving above 30 MPH. A bit on input is required to unlock the steering wheel from the current position. The vehicle is difficult to maneuver as the steering wheel will lock in a direction, which means I have to constantly correct the steering wheel. The vehicle has been inspected by the dealership and noted that the part is defective. There were no warnings or messages. I started to feel the wheel get stiffer and harder to drive. This occurred around November of 2023. The parts have been backordered since December of 2023 with no estimated delivery date.
my new car with 3k miles has the steering lock while going straight at 40MPH plus . it must be over powered which at that time will dart left or right. this just started and has gotten worse in one week and my wife will no longer drive our new car
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice.
The contact owns a 2023 Honda Civic. The contact stated while driving approximately 60 MPH, the steering wheel was sticky. While turning the steering wheel, the steering wheel seized. The brake pedal was depressed but failed to stop the vehicle as needed. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10,000.
Service bulletins that may apply
- Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were...
- While driving at highway speeds, customers may find that the steering wheel does not automatically return...
- While driving at highway speeds, clients may find that the steering wheel does not automatically return to...
- Customers are seeing the Electric Power Steering (EPS) System Indicator on the instrument panel due to the...
- Owner Notification Letter
- Dealer Message
- Dealer Message
- Potential steering effort complaint while driving at moderate or highway speeds, with possible complaint...
Related recalls
Steering
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
- Risk
- Difficulty steering can increase the risk of a crash.
- Remedy
- Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1‑888‑234‑2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Recall number 24V744000 · Recall details
Steering: rack and pinion
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
- Risk
- A damaged tire can fail and increase the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is YFW.
Recall number 23V704000 · Recall details
Questions about the 2023 Honda Civic steering lock-up
Is steering wheel locks up a common problem on the 2023 Honda Civic?
8 of 260 owner complaints about the 2023 Honda Civic (3%) mention steering wheel locks up. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 Honda Civic?
There are 2 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Honda Civic
Jerking 23Lane assist 18Adaptive cruise 8Power steering loss 7Harsh shifting 5
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