Since fuel pump recall fix by dealership, “Emission System Problem” started appearing in my car due to the way fuel pump recall was fixed. They already attempted to fix the issue 5 times but unable to provide permanent fix. Honda corporate office also not willing to help. This is a safety issue as when I drive the car, I smell gas and my car is constantly with dealership without permanent fix.
Honda Clarity Plug-In Hybrid fuel pump problems
10 of the 189 owner complaints about the Honda Clarity Plug-In Hybrid describe fuel pump failure, most of them for the 2018 model year.
- owner complaints
- 10
- worst model year
- 2018
Is there a fix? There is 1 recall for this area of the car. See below
By model year
- 20191
- 20189
Often reported together
What owners say
I received a letter in October 2024 about an inoperable fuel pump and a recall for the vehicle. However, after 3 months, the dealership does not have the fuel pump replacement pump and does not know when they will receive the part. As a result, I am still driving the car with the fuel pump issue.
The incomplete recall for the fuel pump is a year old and Honda continues to state that the parts are unavailable. Since this is a safety recall how do I get the car to be in safe working order? Do I have other recourse with Honda? What compels Honda to ever fix this?
I am writing to express my serious concern regarding the safety recall for my 2019 Honda Clarity (VIN: [XXX] ). The recall, dated February 2024, pertains to a potential fuel pump failure that could cause engine stalling while driving, posing a significant safety risk. Despite the severity of this issue, I have encountered significant delays and difficulties in getting the necessary repairs completed at my local Honda dealerships. When I contacted them about the recall immediately after receiving notice, I was informed that they do not have the required parts in stock. Furthermore, the date at which the dealers said that they would be receiving the parts continues to get pushed back from the estimated timeframe for receiving these parts, initially stating it would be 2-3 months, but this has been an ongoing issue with no resolution in sight and well past 60 days. This prolonged delay is unacceptable given the potential safety implications. The recall notice clearly states that a fuel pump failure could lead to an engine stall while driving, increasing the risk of a crash. I am deeply concerned about my safety and that of my passengers while operating this vehicle. I respectfully request that Honda take immediate action to: 1. Expedite the delivery of the necessary parts to my local dealership. 2. Provide a firm date for when the recall repair can be completed on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel pump recall. Honda states that they do not have the part and they will contact me once the part is here. It has been months (Dec 2023 recall), I am worried that the car will brake or even worse I may have an accident. Already had and still have tons of electronic issues that Honda refuses to fix even though they lost at the arbitration! They literally told me after the trail: you’re on your own.
the federal safety agency Recall Number 23V‑858, 2018 Honda Clarity PHEV Fuel Pump Impeller recall has not yet been corrected. Honda dealer, Casey Honda, was contacted more than 60 days ago.
The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM increased significantly. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred when the vehicle was first purchased, and the failure had become persistent. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.
I own a 2018 Honda Clarity PHV which is under this fuel pump recall: [XXX] Manufacturer Recall Number [XXX] the federal safety agency Recall Number [XXX] I've called my local Honda dealership in Walnut Creek, CA, and also American Honda directly, to ask when the replacement of the defective fuel pump can be done. I first contacted Honda in January 2024 and was told there is no estimate of when parts will be available. I called the dealership again today [XXX], 2+ months later, and was told there is still no update to the status of the recall. The Honda service rep I spoke with said she heard parts may not be available until late 2024! This is a very poor response to a safety recall - I cannot stop driving my Honda Clarity and am quite concerned about possible catastrophic fuel pump failure and my family's safety, especially during our 800+ mile round-trip drives between our Walnut Creek home and our residence in San Diego. American Honda should accelerate their response to this recall, and not leave their dealers and customers in the dark. I hope the federal safety agency is able to press Honda to further action to address their unresolved recall. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Last week of Febr. 2024, I received a recall notice about the above vehicle. Everything seems fine except the part, fuel pmp, will not be available until the fall of 2024. I called every Honda dealers in Sacramento, Davis, California and they do not have the part. The defective fuel pump may cause the vehicle to stall on the freeway, or any road. Everytime I drive this vehicle I have the anxiety that I may cause an accident that not only harm me but others as well. Can you help, getting Honda to get the fuel pumps to its dealer so we can get it fixed. Many thanks.
There is a fuel pump recall. I was notified on 12/20/23, called Honda to file a claim on 12/21/23 requesting a loaner vehicle due to safety concerns, took vehicle to the dealership to have it inspected on 12/21/23, emailed dealership on 1/2/24 requesting a loaner vehicle due to safety concerns, received a call 3 days later that there was nothing that could be done as part is not available. They told me they could not offer a loaner vehicle. It's been over 60 days since I contacted the dealer about this repair and nothing has been done.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of the federal safety agency recall numbers 21V‑215 and 20V‑314.
Recall number 23V858000 · Recall details
Questions about the Honda Clarity Plug-In Hybrid fuel pump
Which Honda Clarity Plug-In Hybrid years have fuel pump failure problems?
The model years with the most reports are 2018 (9 complaints) and 2019 (1 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Honda Clarity Plug-In Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history