The contact owns a 2021 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle decelerated unintendedly. After restarting the vehicle, the failure was corrected, and the vehicle operated normally. The vehicle was taken to the local dealer who replaced the fuel line, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 15,000.
2021 Honda CR-V Hybrid fuel system complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
My vehicle on several occasions stalled and/or lost power. Stepped on the gas and no power. Both while using cruise control. One incident was not using cruise control.
The vehicle check engine light flashes and vehicle proceeds to lose power on the freeway. The first time it happened, I was driving on the lane next to the fast lane during commute hours and I could not accelerate fast enough to reach the slow lane and pull over to the side. Luckily, a nice person slowed down enough for me to change lane. My husband took the car to a Honda service center and they found nothing wrong with. Then it happened 3 more times on the freeway and we took it back to the dealer. They performed some maintenance and returned the car back to us. Then it happened again and we took it back for service. Again they tried to do some repair and returned the car to us. After about a week, it happened again. As I was getting on the freeway with my children in the car, engine light starts flashing and I cannot accelerate. Each time we’ve had to pull over, shut the engine off, wait for a bit and start the engine again to get it going. At this point we are afraid to get on the freeway and we stay on the slow lane as much as possible. We’ve taken the car back to the shop for the same problem 4 times. We are still waiting for the shop to fix it.
My hybrid vehicle lost speed on the highway while going approximately 60 mph. The engine light started blinking. The battery charge icon started decreasing. I was able to exit the highway and pull into a parking lot. After 20 minutes, my car turned on and the battery icon showed it was charged. I drove to the dealership and after having my vehicle in the shop for several days. I forwarded an article to my contact at the Honda dealership from Autoblog dated Dec. 7, 2022 about AWD Honda CR-V's loss of power. The article mentioned a "leaking differential." The dealership came back and said they couldn't find anything wrong.
While driving on the highway, my vehicle flash an error "Check 12 Volt Charging System. Power Reduced." Having received this error a few months prior, I immediately moved to the shoulder to prevent a collision.
While driving on the highway, my Honda CR-V Hybrid flashed an error for "12 Volt Battery Charging System Problem." I was stunned to receive an error on a vehicle with less than 2000 miles, and while my passenger was attempting to assist me in determining what to do next, the vehicle began to slow on its own. I was able to engage my emergency flashers and pull to the shoulder before causing a collision. I turned the vehicle off, and it returned to normal operation. After I made it home safely, I contacted the Honda dealership via their website to schedule an appointment. After engaging with them through the chat feature, my contact information was taken for a return call to schedule an appointment for review and repair. I was never contacted by the dealership.
Vehicle is advertised at "36-40mpg" (36 highway, 40mpg city). I am averaging (AT BEST) 25mpg. I reported the issue to Honda Corporate and they advised I take it in to a dealer. I took the vehicle into the dealer I purchased the car from and was told "we drove it around for a few minutes and everything is fine with it." The dealer advised there was "no problem" and "nothing they could do.
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