2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under the federal safety agency recall 24V‑744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
2023 Honda CR-V Hybrid: lane keeping assist jerks the wheel
13 of the 116 complaints about the 2023 Honda CR-V Hybrid describe lane keeping assist jerks the wheel.
- owner complaints
- 13
- of this car's complaints
- 11%
- recalls
- 0
Lane keeping assist jerks the wheel by model year
- 20246
- 202313
- 20211
- 20202
What owners say
While driving on the interstate I started experiencing a sensation that the lane departure/lane assist was attempting to veer me off the road to the left. After turning off all assist features the car continued to steer me off the road. While traveling in particular at higher speeds, on the interstate, it proceeded to get worse. Before traveling for 10 hour drive I took my car in for an oil change and turn off all of the features, November 21, 2023. I described my issue and was informed that it was an issue with the steering rack not the features. My car has been at the dealership since that day. No updates from Honda.
Steering sticks when going over any sort of lane departure. This is dangerous when exiting a tight offramp or coming on a tight onramp. Once the sterring wheel sticks it takes a second or two to unstick causing some near crashes for sure. Not able to get the car to replacte with a local honda dealer went back and took the foreman for a ride and still was not able to replicate it either.
Lane departure correction will occur when you are no where near the line; this has resulted in over correcting steering by the car and has almost caused wrecks.
I noticed periodically over the span of a few weeks that when making left hand turns the steering would stick. Making me use slight more force to "unstick" it. I turned off lane assist and all other driving assist programs to help isolate the issue. Being a brand new car I wasn't sure it this was a new normal or not with all the new bells and whistles I have now. A few weeks later it was becoming more consistent. I noticed it gradually getting worse with the slightest left turn of the steering wheel. I made an appointment with the Honda Dealership where I purchased the vehicle from. At this appointment on 2/10/24 the sticking issue was duplicated by the technician and was discovered that I needed an electric power steering rack. I was told these parts were on back order as they have other new vehicles in the shop with the same issue. They could not provide an ETA for my parts. They sent me on my way in my vehicle. I feel my safety, any passengers as well as others on the road around me are at a safety risk. Say the steering rack seizes in the middle of the highway - that I drive daily. Anything is possible with a steering issue. Vehicle has only been inspected by Honda dealership service technicians. Occasionally when starting the car a would get a " Road departure mitigation problem. See Dealership" message. Message only populates when starting the vehicle. This to was said to be resolved by the Honda service technician on 2/10/24 with a electronic update.
The steering wheel opposes force when trying to steer it when going at slow, medium or high speed, it's important to mention that this problem exists either the lane keeping assistance is on or off. You have to be a very experienced driver to use this vehicle, otherwise it could be really dangerous. I've read in various forums of other people complaining about the same issue. The vehicle did not advise about any issue.
The vehicle starts to shift me off of the road as steering wheel gets “stuck”while driving on the interstate. Lane assist and any/all safety features were not enabled. Took my car to the Honda dealership on November 21. I was informed it is “sticky steering” and the part is on backorder indefinitely.
Our 2023 CR-V began having noticeable issues involving the steering around 6000 miles after 9 months of ownership. The steering wheel initially began to develop a tendency to remain centered requiring additional effort to initiate a turn. Once turning it felt normal. Over time the problem became worse, and the wheel began to stick when turning as well. At 6500 miles there is a noticeable resistance to initiating turns, or centering the wheel from a turn. Turns to the right tend to stick more than turns to the left. It is to the point now that in moderate turns you can let go of the steering wheel and it will remain in a turn. A slight knocking noise has also developed. When driving straight down the road it is extremely difficult to keep the vehicle centered in the lane. The effort required increases with speed and narrower lanes. Often the small corrections that would be normal for keeping a vehicle centered in a lane are not possible. The sticking tendency is significant enough now even the smallest corrections meant to stay centered in a lane result in the car darting back and forth. This is independent of the lane keeping system, it happens with the system on and off. With the system on, the lane keeping system appears to struggle as well. At approximately 6500 miles the car went to the dealer, and it as quickly diagnosed as being in need of a new steering rack. The service center said it would be more annoying than unsafe and did not see the need to keep the car. The part was supposed to be ordered by the service center but we were told it was on backorder with no ETA. The vehicle has approximately 6800 miles now and the issue is continuing to get worse and the vehicle can be difficult to handle in dense traffic with narrow lanes. The primary concern is how much worse will it get, and will the steering rack ultimately fail. The vehicle did not illuminate any warning lamps and is available for inspection upon request.
The steering after a few miles, feels sticky. The steering wheel will softly jerk on the highway. Almost feels like adjusting for lane departure, but I am not departing the lane. This also causes lane keeping to feel jerky. Also, the android auto when plugged in and apps being used will turn off the radio or the sound system. Thank you
Purchased my car in July new. In August I got a CBMS warning for emergency brake system failure. Took it in and they said the front camera failed and needed to be replaced. It’s been on backorder since August 23. Because of this all the safety features including lane assist had to be turned off because the steering wheel would randomly jerk even when I was within the lane lines. Turned off the safety features and around 10,000 miles the steering wheel started clicking and aggressively jerking to the right or left while driving similarly to how it jerked when the safety features were on, even though they were already turned off from the previous steering wheel issues. Brought it to the dealership and they said the EPS rack failed and the care was unfit to drive. They put me in a rental since two safety issues occurred in the vehicle.
My steering started to feel stuck at highway and city speeds, causing more force than necessary to keep the car in the lane. This often causes overcorrecting and make the lane departure worse. This put me and others' safety at risk, as overcorrecting and shaky steering could cause accidents, especially at highway speeds. This problem has been reproduced by the dealer, and a new steering rack was ordered. There are several complaints of this same issue on forums and other online places for the CR-V and Civic as well. There was no warning or anything to indicated that this would happen.
At speeds above 40 miles on the highway, the steering occasionally feels sticky or resistant, disrupting the smoothness of the drive. The best way I can explain it is this: Imagine you're driving on a straight road at a speed above 40 Miles, gradual turn with the steering wheel turned only slightly. Then, when you need to adjust it a bit more to stay on the road, it feels like there's a momentary increase in resistance, almost as if the steering briefly "sticks" and then returns to its usual firmness. It's as if the steering wheel gets stuck in a groove during the gentle turn, and the resistance doesn't have a smooth feel when you're trying to adjust further into or out of the turn. If I were to make an educated guess, it could be related to one of the safety systems integrated into the steering mechanism. This issue seems to persist even when Lane Departure Warning and Lane Keep Assist are turned off.
Service bulletins that may apply
- When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience...
- The LKAS warning light comes on when driving in reverse due to possible false detection logic occurred in...
- When the Adaptive Cruise Control (ACC) system is activated while driving, customers may experience...
Related recalls
No recalls on record for this model year.
Questions about the 2023 Honda CR-V Hybrid lane assist
Is lane keeping assist jerks the wheel a common problem on the 2023 Honda CR-V Hybrid?
13 of 116 owner complaints about the 2023 Honda CR-V Hybrid (11%) mention lane keeping assist jerks the wheel. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Honda CR-V Hybrid?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Honda CR-V Hybrid
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