I have been trying unsuccessfully to have my air bags replaced since receiving notice of the recall. I called the dealer where I normally receive service on march 30, 2015 and was told the parts were on back order and they expected to have the parts in within 30 days. When I did not hear further from the dealer (landmark honda of alexandria,va), I called again on april 27, 2015 and was told that the parts are trickling in due to high demand and that they were calling owners and repairing vehicles as the parts came in. I inquired if there was a process for determining the order in which owners were being called such as a first come first served process or a waiting list. The service representative said that information was not available. I live in camp springs, md and I have a road trip planned for minneapolis, mn which is scheduled for may 10 to may 27, 2015. I thought that my car would've been serviced in time for this trip. Clearly, I am concerned for the safety of my passengers and myself. I just read about the one day workshop which was convened on april 28, 2015 and I can tell you, that honda is not doing enough to provide parts for timely repairs and to ensure the safety of their owners.
2004 Honda CR-V airbags complaints
Page 3 of 5: complaints 41 to 70 of 103, newest first, as owners wrote them.
Tl* the contact owns a 2004 honda cr-v. The contact stated that the federal safety agency campaign number: 14v351000 (air bags) and the federal safety agency campaign number: 14v353000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts would not be available until at least october 2015. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received recall notice for the federal safety agency campaign number: 14v700000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 6/8/15*cn updated 11/23/2015
Tl* the contact owns a 2004 honda cr-v. The contact received a recall notice for the federal safety agency campaign number: 14v700000 (air bags) in january of 2015; however, the parts needed were not available. The dealer was unable to provide an estimated date for when the parts would become available. The contact had not experienced a failure.
I have been waiting for the airbag recall parts since january, 2015. I was not notified by honda of the recall. Fortunately, it was covered in the news and I was able to check using my VIN. I feel the vehicle is not safe to drive, but the dealer is not able to tell me when the parts will be available.
I have not been able to get recall work completed at honda cars of bradenton on my 2004 honda crv for over 4 months. I called on 12/11/14 to schedule an appointment and was told the earliest appointment was 2-13-15. Just prior to that appointment, I was contacted to inform me that the parts were on back order and they would call me when the parts came in. Today is april 2, 2015 and I still have not heard from them. I have recently sold the vehicle and reported the new owner to honda. The new owner was made aware of the recall. It appears that a safety recall is not that important to honda.
Having received our recall notice to replace the front driver and passenger air bag from the manufacturer, we contacted our local dealer today, 3/24/2015. We were denied information or deferred for questions regarding inflators used for the "side-impact" air bags which are built into the driver and front passenger seats (which may burst and cause injury to back, shoulder or spine). We were told parts may not be available for 4 weeks, up to 2 months. This seems unreasonable for an issue that may result in occupant death from a safety device designed to save lives.
Tl*the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 14v351000 (air bags) 14v700000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 14v700000 (air bags) and 14v351000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact stated that the recall notice for the federal safety agency campaign number: 14v351000 (air bags) was received in march of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v700000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v351000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/20/15
2004 honda cr-v. Consumer writes in regards to recall notices 14v351000,14v353000 and 14v700000 air bag issues. *smd the consumer was put on a waiting list, due to lack of parts.
Tl*the contact owns a 2004 honda cr-v. The contact stated that while traveling 35 MPH, the vehicle was involved in a crash which caused the driver side air bag to deployed burning the contact's hands. A police report was filed and the vehicle was repaired by a body shop. The contact stated that the body shop replaced the air bags. The contact mentioned that the vehicle was not repaired under the federal safety agency campaign number: 14v700000 (airbag). The failure mileage was 43,000. Updated 3/24/15*cn updated 05/12/15
Tl* the contact owns a 2004 honda cr-v. The contact stated that the notice for the federal safety agency campaign number: 14v351000 (air bags) was received in january of 2014. The vehicle was taken to a dealer where it was informed that the part was not available for the recall remedy. The manufacturer was not notified of the issue. The contact did not experience a failure.
2004 honda crv potentially defective air bags. *mw the consumer was informed, his vehicle was not listed on the recall list.
Tl*the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v7000000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v351000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v700000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notifications for the federal safety agency campaign id number: 14v700000 (air bags) and 14v351000 (air bags). However, the parts needed were not available. The contact was not able to schedule a recall repair after contacting the dealer for weeks. The dealer indicated that the drivers side and front passenger side air bags were ordered but the parts were still not available for the repair. The manufacturer was contacted and was not able to provide a specific date for when the parts would be sent to the dealer. The contact was not experiencing a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign number: 14v700000 (air bags); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 12v486000 (electrical system, visibility) and 14v351000 (air bags); however, the parts needed were not available. The dealer was contacted. The contact believed that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2004 honda cr-v. The contact stated that the SRS warning light illuminated. The vehicle was taken to the dealer where he was notified that if the vehicle was involved in a crash, the air bags might not deploy and that the SRS unit needed to be replaced. The manufacturer was made aware of the issue. The failure mileage was 115,000.
Srs light came on and remains on. Dealer diagnosed problem as defective SRS control module. Dealer says this part of the restraint system is not covered under any warranty. A call to honda's 800 number resulted in the same conclusion and no monetary assistance could be offered for a repair that would cost approximately $1000.00.
Tl* the contact owns a 2004 honda cr-v. The contact received notifications for the federal safety agency campaign number: 14v353000 (air bags) and the federal safety agency campaign number: 14v351000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer stated the parts were unavailable for recall repairs. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
There is a recall on my car but when I called the dealer said they did not have info to tell me if my car is affected.
Tl* the contact owns a 2004 honda cr-v. The contact stated that while driving at approximately 55 MPH, the air bag warning light illuminated. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Tl* the contact owns a 2004 honda cr-v. When the contact started the vehicle, the SRS indicator continuously illuminated and caused the seat belts to malfunction. The vehicle was taken to the dealer for diagnostic testing, but the part that needed to be replaced was unknown. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 116,000.
Srs light recently and currently remains on in my 2004 honda crv. I took my vehicle to avalon honda nj dealer 2 times after speaking to them 3 times, they procastinated to obtain the part. I was informed they will get it soon and will cost me $693.00. After I performed a consumer research of the vehicle, this is a high safety alert issue that should be a priority for honda to announce to the public for road safety and consumer safety. Therefore, the consumer should not have to pay monies out of the pocket as this major safety item that should be guaranteed for the life of the car, not the consumers expense. This includes there life.
Update to the july 2013 and december 2013 vehicle safety complaints (the federal safety agency id numbers 10523929 and 10555723 respectively) concerning the SRS dashboard light coming on permanently while operating the vehicle and resulting in the shut off of the side airbag. In april 2014, the SRS light with the dtc 15-2 code came on permanently and would not clear with my code reader. The vehicle was returned to the honda dealer on 5/27/2014. The mileage was 121,133. The honda tech diagnosed the problem as a failed printed circuit in the dashboard gauge control module after being unable to clear the SRS diagnostic code. A new gauge control module was installed on 6/16/2014. I retained the old part. So far the SRS dashboard light has not come back on permanently again. Updated 08/18/14
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Honda CR-V?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history