Vehicle Affected: 2007 Honda CR-VRelated Recall: the federal safety agency Recall Campaign Number 23V228000 (Rear Frame Stiffener Brackets)Description of Incident:I am reporting a severe safety issue regarding how a Honda dealership and American Honda Motor Co. are executing Safety Recall 23V228. I presented my vehicle to an authorized Honda dealer for the rear frame rust inspection. (Lundgren Honda of Auburn MA) The technician "passed" the vehicle and offered to install the remedy support brace because the specific trailing arm bolt hole could technically receive a bolt. However, the dealer completely ignored a catastrophic structural failure directly adjacent to the recall site. The actual boxed structural frame rail just one inch above the bolt hole has completely disintegrated, leaving giant holes and heavily flaking, hollowed-out metal. Per Honda's official recall service bulletin instructions, the reinforcement brace must be securely anchored to structurally sound frame metal. Slapping a bracket onto a tiny piece of metal while the supporting frame rail above it is entirely gone creates an extreme liability and does not fix the safety risk of a suspension collapse. I contacted Honda Corporate Customer Support to escalate this. Despite providing clear photographic proof that the structural integrity of the frame rail is gone, Honda is giving me severe pushback and delaying action on my open case file. They are ignoring a severe structural failure at the exact recall site to avoid their legal obligation for a vehicle buyback. The vehicle remains an immediate highway hazard. I have attached photographic evidence showing the gaping hole in the frame rail directly next to the recall bolt location. The car would not pass a safety inspection from a MA State inspection facility, and they refused to sticker it, or put tires on it....
2007 Honda CR-V body problems
77 complaints (9% of all complaints for this car). Typical mileage when it fails: 99,354. 5 crashes reported.
- owner complaints
- 77
- of this car's complaints
- 9%
- typical mileage
- 99,354
- crashes
- 5
- recalls
- 1
Which part fails
- Body43
- Body: door14
- Frame and members3
- Body: hatchback/liftgate1
At what mileage
Complaints by mileage at the time of the problem.
Honda CR-V body problems in other years
Related recalls
Structure: frame and members
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
- Risk
- A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is UE3.
Recall number 23V228000 · Recall details
What 2007 Honda CR-V owners say
Most recent owner complaints, unedited.
The contact owns a 2007 Honda CR-V. The contact stated that there was corrosion and frame rust on the vehicle caused by road salt and moisture, which caused the rear of the vehicle to collapse. The contact associated the failure with the federal safety agency Campaign Number: 23V228000 (Structure). The dealer was contacted and referred the contact back to the dealer who repaired the vehicle under the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 258,000.
There was a safety recall for the rear arm control and excessive rust, Honda said they fixed it back in 2018… out of no where my car lost control and caused me to crash, I brought the car back to Honda and the rear arm bracket broke off due to excessive rust however Honda states it was repaired and there is nothing they can do, they won’t even look at the vehicle.
I am writing to formally express my dissatisfaction regarding the handling of the recall for my 2007 Honda CR-V due to frame corrosion. During the recall service, only a bracket was installed under the wheel well, addressing a single area despite extensive rust present throughout the frame and underbody. I believe the vehicle should have been considered for a buyback rather than a limited repair. Recently, my vehicle failed its safety inspection due to a rust hole in the frame, making it unsafe to drive and only suitable for scrap. When I contacted Honda for further assistance, I was informed that only recall-related issues would be addressed, and no additional support was offered. The presence of severe rust and a compromised frame poses significant safety risks, including: •Increased likelihood of structural failure in the event of a collision, which could result in serious injury or death. •Reduced effectiveness of critical safety components, such as seat belts and airbags, due to weakened mounting points. •Higher risk of suspension or wheel detachment while driving, potentially causing loss of vehicle control. I am deeply concerned about the safety implications and the inadequate resolution of the recall.
The contact owns a 2007 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact heard a loud clanking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that the subframe was completely rotted. The contact was informed that the vehicle could not be repaired. The contact was also informed that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 188,000.
See attached document for complaint
On 07/21/2023, I took my car to the dealership for an evaluation related to a recall on the Rear Frame Brace. The inspection revealed that my car was unsafe to drive, and I was informed that I could not take it off the dealership premises. Since then, I have been trying to reach an agreeable solution with America Honda Motor- Honda Recall, but they have not responded. I have also tried to get assistance from the Attorney General of my state but to no avail. The local Honda dealership still has possession of my auto, and this issue remains unresolved as of 02/11/2024.
The contact owns a 2007 Honda CR-V. The contact stated that the vehicle was taken to the dealer to be repaired under the federal safety agency Campaign Number: 23V228000 (Structure). The contact was informed that the dealer was unable to perform the recall repair due to a screw that had sealed due to corrosion. The dealer contacted the manufacturer. The manufacturer stated that since the screw was not able to be removed, to leave the screw as-is and the vehicle was still able to be driven. The contact had not spoken to the manufacturer. The failure mileage was 116,000.
The contact owns a 2007 Honda CR-V. The contact stated while driving 25 MPH, the rear passenger's side of the vehicle collapsed inadvertently. The contact was able to pull to the side of the road. The contact noticed that the rear passenger's side wheel had detached and rotated 90 degrees into the wheel well. The vehicle was towed to an independent mechanic, who determined that the failure was related to the federal safety agency Campaign Number: 23V228000 (Structure). The vehicle was then towed to the dealer, where it was determined that the vehicle had failed the recall inspection test. The dealer informed the contact that the vehicle was beyond repair and could be repurchased by the manufacturer per the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 190,000. Parts distribution disconnect.
The contact owned a 2007 Honda CR-V. The contact stated while driving at approximately 35 MPH, steering functionality was lost and drove off the road into a ditch. The contact stated no warning light was illuminated. The contact stated that there was no damage to the vehicle and the contact was unhurt. The contact had the vehicle towed to a body shop where it was diagnosed that the rear axle had separated from the frame due to severe corrosion of the rear supports. The vehicle was not repaired. The contact sold the vehicle for scrap. The contact had received notification of the federal safety agency Campaign Number: 23V228000 (Structure) and related the failure to the notification. The manufacturer was informed of the failure. The failure mileage was approximately 230,000.
Questions about the 2007 Honda CR-V body
Does the 2007 Honda CR-V have body problems?
Owners have filed 77 complaints about the body of the 2007 Honda CR-V, 9% of all its complaints.
At what mileage do 2007 Honda CR-V body problems start?
The typical (median) mileage in owner complaints is 99,354 miles.
Was there a recall on the 2007 Honda CR-V body?
Yes, 1 recall: 23V228000. Check your VIN to see if your car still needs the free repair.
What year does the Honda CR-V have the most body problems?
The Honda CR-V model years with the most body complaints are 2008 (95 complaints), 2007 (77 complaints) and 2010 (47 complaints).
Other 2007 Honda CR-V problems
Airbags 267Electrical 264Locks 232Transmission 36Suspension 34Steering 31Engine 29Visibility 22Tires 18Brakes 15Wheels 13Driver assistance 12Seat belts 12Acceleration 10Fuel system 5Seats 4Lights 2
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