Takata recall I requested on april 2016, replacement of the air bag system per the "important safety recall"notice dated march 2016. This request was made early april 2016 to the service department of coggin honda of st. Augustine, st. Augustine, fl; state of florida registration # mv-40886. Since april 2016, I have called the dealership on numerous occasions and was told I was very low on their list. In fact, in may 2016 I was told there were only two replacements ahead of me. I have also requested a comparable replacement vehicle until my was repaired, but have always been told there was "no comparable vehicle available" from the rental company (avis) which the dealer uses for this purpose. I am concerned for my safety and that of my spouse, and am dissatisfied with the length of time this is taking to receive the service to which I deserve. I have received a second safety recall notice dated july 2016, which sounds to be a more serious matter that needs to be resolved immediately. I would appreciate this condition be rectified, and look to this agency to get the results I have been seeking with my dealership, to no avail. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2009 Honda CR-V airbags complaints
Page 5 of 7: complaints 101 to 130 of 176, newest first, as owners wrote them.
Tl* the contact owns a 2009 honda cr-v. The contact received a recall notification for the federal safety agency campaign number: 16v346000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 16v061000 (air bags) and 16v346000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 16v346000 (air bags) and 16v061000 (air bags) however, the parts needed to perform the repairs were unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2009 honda cr-v. Consumer writes in regards to parts not available to repair airbag recall notice.
Tl* the contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 16v346000 and 16v061000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata recall- been waiting for service for over 6 months.
Tl* the contact owns a 2009 honda cr-v. The contact received a recall notification for the federal safety agency campaign number: 16v346000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/05/16*lj
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.
"takata recall". Have been trying to have repairs made since march 2016. Constantly told "parts not available" when calling each month since. Received another july recall - still no help with local dealer. Contacted american honda. Do not drive vehicle - dealer will provide rental. Owner is 19 yo college student - will not rent to someone younger that 21. So now, dead in water while waiting on "manager" to call back.
2009 honda cr-v. Consumer writes in regards to rust build-up repairs on rotors due to consumer not driving vehicle while waiting for airbag recall replacement parts. Consumer states dealership should reimburse consumer for rotor repairs. *smd
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 16v061000 (air bags) and 16v346000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
Tl* the contact owns a 2009 honda cr-v. The contact stated that there was a recall associated with the federal safety agency campaign number: 16v346000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign numbers: 16v346000 (air bags) and 16v061000 (air bags); however, the parts for the recall repairs were not available. The manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ....updated 08/29/16 *bf the consumer stated the vehicle was repaired. Updated 08/31/16.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was notified about 4 months ago that my car was subject to recall for both driver and passenger airbags. Notice said parts would not be available until june 2016. I called marin honda the local dealer and was told they would order parts. Today, july 11th, I got a call informing me that the passenger side airbag ordered was in and to set up an appointment for installation. I asked about the driver side airbag and was told it was "back ordered". I said I wanted to wait for both parts ordered for the recall replacement to be available so I didn't have to spend 2 days on this recall. I was told that the passenger airbag would not be held for me and may not be available when the driver side airbag was available. This is a known safety risk but honda is not giving recall replacement any priority, much less the safety of their customers. Customer safety should be number 1 priority.
Tl* the contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 08/30/16
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 09/20/16*lj the consumer stated the appointment was made for october 20, 2016. Updated 10/18/16.
I received a recall notice on march 2016 regarding air bag defects and called the honda dealer but they did not have the part. 3 months have elapsed since my original call and they still have not received the part.
Takata recall notification received march 2016 and part is still unavailable. I was told by my dealership that the part would be ready in may.
2009 honda cr-v. Consumer writes in regards to parts not available to repair airbag recall notice, air conditioner and AC compressor clutch warranty extension issues. *smd the consumer stated the AC did not cool properly.
Takata recall dealership has disabled vehicle and I am waiting greater than 60 days since contact. Honda is unresponsive to this. What is my recourse?
Tl* the contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ....updated 08/29/16 *bf updated 08/30/16.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/18/16*lj updated 10/19/16.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2009 honda cr-v. The contact received notification of the federal safety agency campaign number: 16v061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The contact waited for months to receive the second notification letter. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
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