The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2010 Honda CR-V body complaints
Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice in May 2023 about corrosion to the rear frame due to de-icing agents and I immediately called my local Honda dealer (AutoNation, Columbus GA). They told me they didn't have the parts or tools to fix the defect and to call back in 3 months. I called again today (8/14/23) and was told the same thing. They suggested I call around to other state-wide dealerships to look for one who was able to attend to the recall
The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Took vehicle to dealership about safety recall, and they are unable to repair the vehicle
My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
On June 5th, 2023 my mother received a recall notice in the mail from Honda stating my, [XXX] ’s, car was recalled due to a chemical reaction causing aggressive rust to form under cars owned in the salt states. My car was manufactured and driven in New York prior to my ownership falling into the recalls category. I had previously had to pay out of pocket for a new catalytic converter and an oil pan that had been worn down by the rust referred to in this recall. I still have the receipts that state both parts were worn away by rust and needed to be replaced. I made an appointment with my local Honda dealership for June 8th, 2023 at which all they did was inspect my car and confirmed the rear frame was rusted to an unsafe point and needed to be replaced so they ordered the necessary parts. I came back to the dealership when the part came in on June 16th, after driving an unsafe car for a week. They worked on my car for over three hours to then inform me my car was impossible to fix due to such an intense case of rust that spread to the entirety of the underside of my car. The Honda dealership employees informed me that they would send the proof my vehicle could not be repaired to the appropriate parties and sent me on my way with no further information. After 3 weeks of no contact from anyone at Honda, I have had to commute to work in unsafe driving conditions because I am only [XXX] and can not rent a car. I called the Honda customer service number (800)9991009 and the customer service operator informed me my case hadn’t even been started. I then created a case #, and I[XXXX] was told my case would be reviewed and someone would contact me. I have called two times to get in contact with my case worker to be told she is unavailable and to leave a message. I am forced to continue driving my unsafe vehicle and have been unable to get in contact with anyone who can help me. It has now been a month and a half and I am forced to drive long distances in an unsafe car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure). The vehicle was taken to the dealer where a support brace was installed on the vehicle. After the repair, the contact noticed that the vehicle did not maneuver or perform the same after the recall repair. The vehicle was taken back to the dealer and the contact was informed that the struts needed to be replaced due to the brace not properly fitting onto the subframe. The manufacturer was notified of the failure and a complaint was filed. No additional assistance was offered. The vehicle had was not yet repaired. The failure mileage was approximately 119,000.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have contacted several Honda dealers in the last month re recall # 23V‑228. All have indicated that they do not have the parts available (support brace) to complete this recall, that the parts are on "back order" from Honda, and that they have no ETA on when they may be able to complete the recall. Please consider this a formal complaint against American Honda Motor Company for failing to complete the above-referenced recall within a "reasonable period of time. (60 days)."
The contact owns a 2010 Honda CR-V. The contact stated that upon receiving notification that the VIN was included in the federal safety agency Campaign Number: 23V228000 (Structure), he scheduled the recall repair. The contact stated that, as necessary, a support brace was installed at the rear frame. The vehicle was inspected, and it was discovered that rust had formed a hole in the frame near the trailing arm bolt, which the dealer failed to discover while performing the recall repair. As a result, the vehicle failed inspection. The vehicle was taken to the dealer, who advised the contact that the dealer lacked the technical ability to complete the repair. The vehicle was not repaired. The manufacturer was notified and advised the contact to reach out to the dealer for assistance. The failure mileage was 98,750. The contact stated the dealer completed their responsibility under the recall by attaching the support brace to each side, unfortunately it does not remedy the issue that directly led to the recall.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that during an emissions inspection, he was made aware that the rear trailing arm was corroded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 115,000. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trailing arm was rusted and detached from the front of the vehicle. The contact stated that the passenger’s side front tire was rubbing against the wheel well and the vehicle was undrivable. The manufacturer was made aware of the issue. The failure mileage was approximately 145,000. Parts distribution disconnect.
The rear trailing arm on the driver side of the vehicle broke away from the frame causing the wheel assembly to jam under the vehicle, bringing it to an abrupt stop. My daughter was driving the car at the time. The failure occurred while she was pulling into the entrance of the hospital where she works, blocking the entrance to the hospital. Fortunately the failure did not occur minutes earlier while she was driving on the highway. Service technicians at Honda of Mankato, MN confirmed the trailing arm broke away due to frame corrosion. The vehicle is currently located at Honda of Mankato. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
On my 2010 Honda CRV, the rear frame stiffener became excessively corroded over time which resulted in frame stiffener perforation . On 10/18/22, the rear trailing arm separated from the vehicle's body while I was driving, forcing loss of control until I could bring the vehicle to a stop. I called my auto service provider to come and examine the problem which he confirmed that the rear trailing arm had separated from the body, the car was undrivable, and needed to be towed to Butler's Body Shop. The body shop confirmed that the rear trailing arm was separated from the body, that the right and left trailing arms, the right and left rail assembly, and the left axle assembly would need to be replaced. I learned that there was a safety recall issued by Honda Canada for Rear Frame Stiffener Corrosion for 2007-2011 Honda CRV's. I contacted American Honda to report the issue and was told since there was no recall from them for my vehicle that there would be no reimbursement from them to fix my 2010 CRV. The same problem for the same vehicle warrants a safety recall from Honda Canada but not from American Honda? Makes no sense. My Honda case # is 13433028. Please investigate before a serious accident occurs. I have pictures of the corrosion and copies of the invoices which detail the repair.
The contact owns a 2010 Honda CR-V. The contact stated that while operating the vehicle, there was a scraping sound coming from the rear driver’s side of the vehicle. While driving approximately 40 MPH, there was a loud banging sound with smoke coming from the rear of the vehicle. The contact stated that the vehicle failed to stop while depressing the brake pedal. After coasting to a stop, the contact inspected the vehicle and discovered that the rear passenger’s side suspension had failed. The vehicle was towed to the home and examined by an independent mechanic who informed the contact that the rear driver’s side lower control arm had failed due to severe corrosion of the subframe. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000. The contact stated that due to the rust and corrosion, the insurance company denied the claim. The contact was forced to purchase another vehicle.
Door lock and trunk lock actuator have both failed. The FOB does not unlock door or trunk. You also cannot unlock either from inside the vehicle.
I put my car in Drive after I got the green light to exit the car wash and the car surged forward and continued accelerating, knocking over several installations and going over a median separating the car wash from the roadway. The car ended up on the roadway, finally slowed down by multiple collisions and I was able to get control of it and get it parked and wait for the police to come. By some miracle, no-one was hurt, but the car was completely out of control. It just wouldn't stop or slow down. It was the most bizarre experience I have ever had and I fear it will not or cannot be investigated. I have informed my insurance company and my hope is that they can find something showing that the car malfunctioned.
I OWN A 2010 HONDA CRV EX. The rear sub frame that carries the axle and suspension on the left side broke while making a left- hand turn from a restaurant. The sub frame that attaches to the unibody had rusted and the bolt connecting the suspension had pulled the frame section out. The car was inspected by my insurance company AARP Hartford and denied payment. They considered this a mechanical issue. The suv was towed to Honda North in Butler PA where we bought the vehicle new for inspection. They also said it was a rust issue one of which the service manager has never seen in 30 some years working at Honda. He referred it to the area manager who said the same. They too would not repair or offer compensation monies. I found there is a recall in Canada for the same problem. The vehicle has always been garage kept in a heated area. There is no rust on the rest of the body. I was lucky that we were only going about 10MPH when this incident happened in Franklin PA. Two days prior we were driving on 79 South heading to Pittsburgh PA and going 65/70 MPH. Thank God it did not happen then. We do not have any repair estimates from the Honda North people, they simply said it was not something they would repair. I am still waiting for documentation from our Hartford Insurance claim.
Our honda crv has 180,000 mile on it. A couple months ago, a couple of the doors did not open for a few days and then start working again. It has done this a couple of times. I've read that many others have had this problem. The doors affected was the back drivers door and the back hatch. The times it happened I was starting to drive and I would hear the locks click closed and open several times.
Driver side door won't unlock. First time I tried to unlock all doors wouldn't unlock and I was trapped inside my car. Not electrical as windows proceeded to roll down/up. Dealership wants to and I quote "break door to see what problem is". I think not. Key fob doesn't unlock any door but key fob will lock all doors. Have to manually unlock at driver side door and then go enter passenger side door to enter vehicle. Safety hazard for sure.
I've recently noticed that the locks on my front passenger door and rear door are malfunctioning. Usually upon stopping and placing the vehicle in park, all doors unlock. However, now neither my front passenger door nor my rear door will unlock themselves upon stopping and parking. Further, these same locks will not respond to the remote entry unlock button. This concerns me because I regularly drive with my 2-year-old son, and now I'm afraid that the other doors will begin to malfunction as well, and potentially trap someone inside the car. Because this is a recent issue I've not had a chance to have the vehicle looked at, but I've read online about many other consumers with a similar issue in their cr-vs, so I'd like to know more about remedies for this problem. Thanks in advance for your time in addressing this concern.
I had an airbag recall on my honda crv 2014 at12943 jefferson ave, newport news 23608 there were suspose to fix my vehicle andi been have major problem with my car ever since the total vehicle problems and cost.
Takata recall was supposedly corrected at price honda, camden de on 12/17/16. On 10/27/17 I was traveling on us rt 13sb at approx 30 MPH when I unsuccessfully tried to stop and rear ended a 2008 gmc pick up truck. My front end sustained major damage but the air bag did not deploy. Both the emt and the police officer noted that the airbag should have deployed given the impact of the accident. I was taken by ambulance to kent general hospital dover de, where I had a ct scan and an mri and was diagnosed with a t1 compression fracture and injury to ligaments of c1,2,3. I am scheduled to see neurosurgeon 11/1/2017. My car was towed to chambers tow co viola,de 302‑284‑9655. I will attach photos for documentation.
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