Recurring parasitic battery draw down to below normal level to start vehicle. Have replaced car battery 4 times in ~2.5 years (8/20/20, 5/2/21, 12/1/22, all by AAA, & 12/13/22 by Honda. Honda performed battery test & updated VSA module & initialized sensors 5/4/21 (TSB A17-032, 6/14/17). Battery died again and replaced 12/1/22. Honda dealer said battery dead on 12/13 and AAA installed a bad battery on 12/1/22 (less than 2 weeks since replaced). Honda dealership unwilling to acknowledge what is a systemic electrical problem, diagnose repair &/or replacement options, and fix it for free. Have spent almost $500 on car batteries in -2.5 years. I believe this is an unreasonable out-of-pocket expenses. Noticed same problem reported in Internet forums. Google “2017 CRV battery problem” for more examples reported by other CRV vehicle owners. I believe that this problem is an extensive one that affects many owners and should be determined to be a safety recall issue. Now I have no confidence in the safety of the vehicle and won’t be driving it at night so as to avoid the possibility of being left stranded away from home. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2017 Honda CR-V electrical complaints
Page 6 of 15: complaints 131 to 160 of 403, newest first, as owners wrote them.
The contact owns a 2017 Honda CR-V. The contact stated that while driving, the vehicle failed to exceed 10 – 15 MPH. The contact stated that the parking brake warning light was blinking. The power steering and ignition warning lights were illuminated. The vehicle was taken to the local dealer where the contact informed that the radar was dirty. The contact had the vehicle washed but the failure persisted. The vehicle was taken to another local dealer, Honda of Seattle (2005 Airport Way S, Seattle, WA 98134) where it was diagnosed that the fuel injector, throttle body, and fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 17V442000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 70,000.
My vehicle received a new battery, which resulted in all dash lights coming on and staying on. Dealer advised that fuel injectors need to be replaced. Contacted Honda Corp. after reading that Honda had extended the warranty to cover some CRVs up to 200,000, in which my would had been covered. I do t know why getting new battery would results in lights coming on but no problems until then.
The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, several unknown warning lights were illuminated intermittently on the instrument panel. The contact stated that the failure became recurrent and that the warning lights remained illuminated. Additionally, the contact stated that several systems and features were no longer operable, including adaptive cruise control, lane keep assist, road departure mitigation, electronic parking brake, brake warning, and brake hold systems. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed there were no recalls associated with the VIN. The approximate failure mileage was 140,000.
Unknown. Intermittent multiple warning lights on dashboard flashing without incident resulting in all safety features being disabled. Occasional unnecessary extended automatic braking incidents putting occupants at risk of collision from rear vehicle.
All 8 systems associated with collision avoidance, lane change warning, tire pressure, cruise control, braking system, and engine electrics are flashing warning lights about 80% of the time. The car runs but these systems are compromised (cruise won't work, emergency braking doesn't work, etc.) The dealer has told me different things each time he has diagnosed it, the latest being a need for new turbo units, but the number of people who have this problem and get different "solutions" from dealers only to have the problem return indicates a systemic problem.
Body control module failure. 800K recalls for models excluding the CR-V. Part unavailable. Causes flashes lights and battery drain.
While parked and off, car alarm (horn) starts going off and lights are flashing. Even though car is not running, instrument panel is lit up, ac fan on, and dash displaying every possible error. Car would not start. Only way to get alarms to stop was disconnecting battery, Towed to dealer who said it needed a Body Control Module (BCM) and there is no firm delivery date. They were able to reset errors and said it was SAFE to drive. After returning home, after stopping car, same thing started. Ended up disconnecting battery whenever car was parked. After about a week, it got to point where engine WOULD NOT SHUT OFF, even pulling battery cable. The only way to get it to shut off was to pull the fuel injector fuse. After a few times of this, it got in a lockout mode where would not recognize key fob. Towed to dealer and there it sits, a 5 year old car awaiting a BCM which I HOPE fixes the problem but I am NOT convinced. Interesting that Honda can find BCM's for NEW cars but not for current customers... The above is a summary of the issue. The full details can be found here: https://docs.google.com/document/d/1pyf9xcBQCbp-bzV9n0fo5_ibQ4FkATxhdm9nDK4vjG8/edit?usp=sharing
on 5/7/2022, noticed vehicle overheated with no warning indicators other than temp gauge had risen. upon checking vehicle noticed cooling fan was not running and found coolant low. fan would run when AC was engaged clearing possible faulty fan. upon adding coolant, the fan engaged itself. This appears to be a flaw in the design of the electrical system of the vehicle that could lead to disabling the vehicle due to overheating with no prior warnings or indicators, especially since the fan is unable to run when the coolant is low to help keep engine cool.
For some time now nearly 4 years of owning this vehicle, I have seen all of my light indicators just turn on without any reason. The only way to turn them all off is by taking of the red cable from the battery and putting it back on....
All warning light come on, anti-theft system activated and horn goes off randomly. Can’t stop the honking without disconnecting the battery. Sometimes you can’t turn the engine off at all. You have to keep trying about 20-30 times before it will stop. The headlights will turn on by themselves and the battery drains. Now- even with a new battery, the car won’t start at all. The BCM part 38809-TMM-A21 is on National Back-order because it’s the same part for the 2018 Honda CRV that IS on a National Recall. Why isn’t the 2017 also on recall for the same part problems
The contact owns a 2017 Honda CR-V. The contact stated that after starting the vehicle, several unknown warning lights illuminated. The contact stated that while attempting to turn off the vehicle, a message to depress the START/STOP button twice instead of once was displayed. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The approximate failure mileage was 22,000.
Emergency braking engaged unexpectedly, electronic module failure ,all warning lights flashed on the information system , vehicle would not turn off, headlights flashing, windshield wipers engaged without input from driver. Transmission would not engage. This would be very dangerous if had occurred on highway , it occurred in a rural area with very little traffic.
Parasitic battery draw. I’m being told this is what is causing my repeated issues, I’ve had the car for 3 years and have replaced the battery 4 times. All warning lights keep cycling despite consistently having it looked at for diagnosing. Today the car would barely move- it powered on just fine, but despite depressing the gas pedal- it would barely move more than 5 miles per hour causing severe risk in the road
All light indicators are turning on, making my dash look like a Christmas tree. Happens atleast 3 times a month
I cranked my vehicle as usual, and all of the safety feature warnings began to cycle through on the dash and ding as it changed from one alert to another. I turned the car off and restarted it, but the issue continued. I drove to the store and the warnings continued to cycle through without the dinging sound. When I arrived back home, I looked online for similar issues and found that other owners of the same vehicle had experienced the same issues. There were some owners that noted that they had been told that Honda was aware of the issue and did not currently have a fix. At the advice of one of the posters, I disconnected my battery and reconnected. It didn’t work right away, but the alerts did go away after being cranked a couple more times. The car seems to drive fine when the alerts appear, but it’s very concerning as I do not know why it keep happening and what it means about the safety features of my vehicle.
The contact owns a 2017 Honda CR-V. The contact stated while driving 65 MPH with the Adaptive Cruise Control activated, the Collision Mitigation Braking System engaged while there was another vehicle nearby. The contact stated that the failure reoccurred while there were no other vehicles around. The warning message "Caution Brakes" was illuminated. The contact disengaged Adaptive Cruise Control feature and continued driving. Additionally, the contact stated that the touch panel light was becoming dimmer while driving at night. The contact also stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with assistance. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The contact stated that the battery was replaced; however, the failure reoccurred with the computer system engaging independently, while activating the alarm system simultaneously. The vehicle was taken to a second dealer Norm Reeves Honda Superstore Irvine (16 Auto Center Dr, Irvine, CA 92618) where it was diagnosed that the Body Control Module (BCM) needed to be replaced; however, the parts were not available as it was on a national back order. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
I have experienced problems with this since December 2021. All warning lights start flashing with Hill start problem, brake system problem, brake hold problem, adaptive control problem, stability problem, TPMS problem, Road departure mitigation problem. These warning continue to cycle over and over. Once the warnings are cleared, there are no issues for a few weeks to a month, but it returns. This has occurred 5-6 times since December. I replaced the battery three weeks ago and the issue reappeared today, 27 Apr 22. While researching the issue, I discovered many Honda users experiencing the same issue. This is an issue Honda has to address this issue. I am the only owner of my vehicle which only has 39K miles on it.
I cannot check off enough of the listings of problems with this car. I believe that they are all connected to one central computer malfunction in the vehicle ADAS system. This car was purchased new I first reported it to Honda we had 500 miles on the car. made periodic completes since with the only answer provided was nothing wrong however they did perform a radio update wow. So the problem is I have every warning light going off in the car from lane departure, hill assist start, front end collision, Brakes, airbags, Engine, cruise control, stability along with others. afraid to drive the car for i am not sure what the computer is going to do next accelerate or sudden stop. I can provide vehicle for inspection the symptoms are sporadic
The contact's mother owns a 2017 Honda CR-V. The contact stated while the vehicle was parked in the garage, there was a strong fuel and oil odor coming from the vehicle. Upon opening the hood to inspect the vehicle, it was discovered that the engine oil also had a fuel odor. Additionally, the contact stated while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the computer software needed to be updated to correct the failure. The contact stated that the software update was completed. No further information was available. The vehicle was taken back to the contact's residence; however, the vehicle later failed to start. The cause of the failure was not yet determined. The contact also stated that the battery had previously failed on several occasions and was replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. The VIN was not available.
The dashboard and radio screen start to glitch, causing my steering wheel to lock up and making it complicated to turn. This hazard makes me feel unsafe for myself and others.
All warning lights flashing, brake, engine, hill assist, ACC, traction control, TPS, etc.
While traveling in the center lane at 65 mph, all systems displayed warning messages, one after another with beeps then total loss of power. No power assisted steering or braking. No emergency flashers. Nothing! The entire dashboard went black. The car sputtered and died - slowly slowing down as I navigated to the edge off the road. Luckily there was an emergency access road I was able to safely stop. It was an extremely frightening experience and I have no confidence in the safety of this vehicle. After the incident, I did some research and found this is not an isolated incident. This car put me in a life or death situation with previously reported safety issues. If I had not taken the appropriate emergency actions to get the vehicle off the road safely, it would have ended very differently. Car is at the Honda dealer being diagnosed.
Automatic system brakes even when no car or object is in front. Brakes for no reason Also the display screen goes berserk and goes completely black and car has to be restarted for screen to work
Vehicle was not running, and electrical components went haywire. Panic horn wouldn’t stop sounding, dashboard came on, all warning lights on. Brought vehicle to dealership and upon diagnosis, the BCM is faulty (body control module). In researching this, I found Honda had over 800,000 vehicle recalls for this particular issue, but my vehicle model was not part of this recall. I believe that it should. Case #12807731 was opened by me with Honda customer service for the issue. Currently, the part is backordered and not available until mid March. They informed me that I have to disconnect the battery when not in use and reconnect when I need to drive somewhere. My vehicle is just under 5 years old.
Wire harnesses failed on both the driver and passenger side rear doors. These wire harnesses control the lock/unlock, window, and speaker functions of each door. The failure was premature cracking/breaking of the electrical wires controlling the aforementioned functions. There are two safety risks. One is the fact that the rear doors will not lock when either a) the vehicle accelerates and all doors automatically lock or b) the driver goes to lock the doors by engaging the lock function on the driver side front door panel. Related, the rear doors will not unlock when either a) the vehicle is set to Park or b) the driver goes to unlock the doors by engaging the unlock function on the driver side front door panel. In an emergency or other time sensitive situation, this would prevent timely egress from the vehicle (especially with children in the rear seats). The second safety risk is that the up/down functionality of the windows which would prevent either a) timely egress in an emergency or other time sensitive situation or b) temperature control via natural air flow. The components have been inspected by my mechanic and will be replaced with OEM parts at a somewhat significant cost including parts and labor. It has not been inspected by any other party. The symptoms first appeared about three months ago. Symptoms include a) doors not unlocking when vehicle is set to Park and b) windows not engaging (i.e. going up/down).
Bought new 2017 Honda CRV in 2017. Battery drain left me stranded at long term airport parking after 3 days of parking. I got it fixed at a Honda dealer with a TSB. Now battery dies and needs to be replaced about every 2 years. I've had to replace the battery 3 times already. This is unacceptable. Honda knows the battery size is insufficient.
All dash warning lights come on
All of the ADAS Warnings go off on the dash-every one. It turns on and off randomly and lasts from hours to weeks and I’m not sure what the cause is. The dealership has told a few things but the main one was over the phone saying it could be due to obstruction of the sensors-snow/ice or something of that nature but it happens even when it’s clear all the time. Recently, when the sensor system has been “working” on the highway, the brake system activated itself slowing my car down and a warning came up on my dash that said to Brake but there was nothing on the sides or in front of my car, only behind me! And it happened without warning. It’s been persistent despite weather conditions. This has happened numerous times, I’d say at least 100.
when starting the car, the display panel behind the steering wheel that displays the speed/tachometer, speed control info, general status etc was dark (blank) It came back on after about 10 mins on the road but then after turning the car off, then on it several times that day would not come back on. It happened to my wife on 21 and 22 November but after restarting the car the screen came back for her. I have not taken to dealer. that is scheduled for Tuesday next week
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