Recall was issued a year ago on 12/18/23. Honda said they would contact me when the part was available. Have not heard from Honda and when I called they said the part was not available. My car might stop working on the highway endangering my life and the safety of others.
2018 Honda CR-V fuel system complaints
Page 6 of 21: complaints 131 to 160 of 608, newest first, as owners wrote them.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Honda issued a safety recall in February 2024 for a possible inoperable fuel pump that may cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It is now December 2024 and replacement parts are still not available.
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced, and the fault codes cleared. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 199,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle accelerated and decelerated without warning. The contact added fuel injector cleaner. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hillside Honda (139-07 Hillside Ave., Jamaica, NY 11435); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is a Fuel pump recall in my 2018 Honda CRV , i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge the federal safety agency to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
American Honda sent me a letter notifying of recall for fuel pump issue in February of 2024 and a followup letter in May 2024. I called you on September 27, 2024 and was told to call American Honda. I called them that day and was told parts would probably be available in late October or early November. I called them again today and they transferred my call to a local Honda dealership (Penske on 96th St in Indianapolis). The dealer indicated they had trouble getting parts from Honda and to call back in a month. This issue has been know for nearly a year and Honda has done nothing.
Honda CRV 2018.all warning lights on dashboard .
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 MPH with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 MPH. The contact stated that the emergency automatic braking, ABS, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 MPH. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the DTC codes displayed. The contact related the failure to the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was towed to a local dealer where the vehicle was diagnosed for a second time confirming the original diagnosis. The contact was advised that the fuel pump that caused the failure was the high-pressure fuel pump, and the dealer would not be able to cover the costs as the recall the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) did not include the repairs for the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the vehicle made an abnormal sound, as if the engine was not receiving the proper amount of fuel. An independent mechanic diagnosed the vehicle and determined that the abnormal sound was caused by the fuel pump failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer; however, the contact was informed that the failure could not be duplicated. Additionally, the contact was charged a fee for diagnostic testing. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 109,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions the vehicle failed to properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 26,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
During December 2023 , news agencies, Honda, & the NHTSB reported CRV fuel pump module may have an improperly molded impeller. Should this part malfunction, the vehicle obviously shuts down immediately losing power steering, braking, and other vital functions. I was initially told by the local Honda dealer that replacement parts were anticipated in August 2023. I received notice from Honda in May 2024 stating limited replacement parts were available and would be utilized for vehicles experiencing malfunction. In July I again contacted the Honda dealership inquiring as to when remaining vehicles could expect repair & was told they had been informed October 2024. I called Honda Corporate customer service this morning asking the same question & was given the same answer I rec'd back in July. It's now approaching 12 months since the recall was issued and multitudes of Honda owners are still forced to drive unsafe vehicles exposing themselves, family members, & other motorists to fatal accidents. Honda has not corrected this issue in a timely manner yet continues to manufacture & sell multitudes of new vehicles every day. Please use the agency's authority, even if Honda is required to halt production of new vehicles, & require Honda correct the issue immediately. If this issue isn't resolved soon, I plan to contact a U.S. Senator to review the issue. PS: we purchased a 2022 Honda CRV and have recently received a recall relative to potential fuel pump cracking & ensuing fire.
Unknown My car wasn’t getting any gas stuck in traffic. Have complained to the dealership about the recall and the problem I was having I was given the run around about replacing the fuel pump
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
On my 2018 Honda CR-V EX noticed car almost stalling when stepping on accelerator. Took vehicle to dealership and was told it was the Fuel Injectors failing. The dealership said it is the EXACT SAME Fuel Injectors that are on the 2018 Honda Accord that are part of a Recall due to safety concerns BUT that Honda has NOT issued a Recall for the CR-V, even though it has the EXACT SAME Fuel Injectors as the Accord. They were no warning lamps or messages. The cost to repair this issue was $1,273.57 to Repair the Fuel Injectors, which I paid directly to the dealership.
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