The contact owns a 2018 Honda CR-V. The contact stated that the vehicle hesitated while starting. While pressing the Push-to-Start button, the vehicle failed to start immediately. The contact had to depress the Push-to-Start button again for the vehicle to start. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. Parts distribution disconnect.
2018 Honda CR-V fuel system complaints
Page 8 of 21: complaints 191 to 220 of 608, newest first, as owners wrote them.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving on the highway (freeway) vehicle stall , went to a suddenly almost complete stop, risking to be rear ended by the car behind us.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
American Honda states they do not have parts to address my 2018 Honda CRV LX fuel pump problem. Our local Honda dealer Charlie's Honda Augusta, Maine does not have parts available to them, so they say. However, my mechanic was told by a number of Honda parts dealers that they do have the parts but are not allowed to sell them (illegal) to anyone but a Honda dealer. Also, Charlie's Honda and Lee Honda Auburn, Maine say they must charge me for $150 for an engine diagnostic before they will look at my vehicle. So, I had my mechanic install a Delphi 2270N fuel pump assembly for $700. This recall has been open since December 2023, winter is coming and I want a safe vehicle to drive. I feel that Honda has engaged in deceptive practices and has become another Boeing. I would like to recoup any monies that I can from Honda for this repair since American Honda and Charlie's Honda have proven to be less than cooperative. Also, American Honda will not remove the recall against my vehicle without paying for a $150 engine diagnostic fee at Charlie's Honda after my car has been fixed and is running well. I think the federal safety agency needs to allow non-dealer mechanics to do repair work on recalls, charged back to the recalled vehicle manufacturer and the auto companies need to make sure the non-dealer mechanics have access to repair parts. I have contacted American Honda and Honda Motor Co. - Japan.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
All of the warning lights and maintenance lights turn on at all times during driving. I have taken it to the dealer multiple times and after changing the fuel injectors, the light supposedly seemed to stay off. The day after I got it back from the dealer, all the lights started flashing again, the car stalled and lost power in the middle of the road. Pressing on the gas would not do anything. The car was essentially in neutral. I was able to turn it off and then on again and took it back to the dealer once the recall came for the fuel pump, to have the part changed. I was told they couldn’t change it, even though it was recalled, because they found that it didn’t need to be changed.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Charlie's Honda (Augusta, Maine) and Lee Honda (Auburn, Maine) have told me that they require an upfront diagnostic fee of $150 in order to put my car in line for a new fuel pump motor, which they don't have. Why should I pay a penny for a recall problem that Honda created using substandard materials in my 2018 Honda CRV LX. I had the fuel pump replaced by my mechanic Richard Beaulieu of Beaulieu's Upright Auto Repair, Augusta, Maine 04330. He tried to purchase the fuel pump motor from Honda parts distributors, which he was told they have in stock but can't sell them to anyone except a Honda dealership. So, we had to settle for an after market Delphi p/n 2270N fuel pump assembly $709.99. All I want is for Honda to cover the new fuel pump cost, for a problem they created. Honda USA called me today that unless I visit a Honda dealership and pay their diagnostic fee that they will not clear the recall flag on my vehicle. Talk about highway robbery! I have an open the federal safety agency complaint number #11609831. I trust my mechanic for diagnostics more then Honda's. Why issue these safety recalls if it's only a money grab for the dealerships? Winter is approaching and I don't want to be left stranded side of the road with Honda's defective fuel pump. My car is running fine, actually better as it idles more smoothly and has better acceleration.
The component that seems to be failing is the fuel pump impeller per recall notice symptoms description. Our vehicle is demonstrating the following symptoms: 1. loss of drive power (when going down hill), 2. Engine hesitation while driving, 3. Illuminated check engine light (all warning lights go on and cycle through). We had the vehicle to the dealership. Even before inspection we were told that these symptoms were NOT related to the recall notice and were told we would have to pay a diagnostic fee of $189 As per above, the check engine light does go on but so do all the other warning lights (?!). According to our invoice we paid $189.00 to have the warning lights fixed (but 5 days later they were all on once again).
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
Since my Honda dealership (Charlie's Motor Mall) has no recall parts and doesn't know when they will get them, I had our mechanic order the part from Honda to replace the recalled part. No Honda dealership or parts distributor are allowed to sell this part. So, I have asked our mechanic to install an after-market fuel pump instead. Honda sounds like they are breaking the law. How can they order another business that has the parts in stock not to sell them? Winter is approaching and all I want it is a safe vehicle to drive. Our local Honda dealerships (Charlie's Motor Mall and Lee Honda) state there is nothing they can do without doing a $150 diagnostic on my engine. Shouldn't this work be covered by the recall? This sounds very dangerous to have an identified vehicle problem and not having it fixed ASAP. So, I am having the new after market fuel pump installed and will be forwarding the bill to Honda for reimbursement. Honda needs a trip to the woodshed!
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 35-40 MPH, the infotainment system became inoperable. The contact stated that infotainment system became operable after parking the vehicle in the driveway. Additionally, the contact stated while at a complete stop, she noticed that the engine was about to stall. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, and then releasing the brake pedal, she was able to drive. Several warning lights related to the brake system, the transmission, the fuel system, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the DTC: P0172 was retrieved. The mechanic determined that the fuel system was running significantly rich, the PCM was malfunctioning, and that there was fuel dilution from the engine oil. The vehicle was taken to the dealer where it was determined that the fuel injectors needed to be replaced. The dealer charged a repair fee, but the contact declined to pay for the repair and advised the dealer to complete the recall repair. The dealer declined to complete the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 111,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that the failure had occurred on several occasions. Several unknown warning lights were illuminated intermittently. The vehicle was not drivable and was towed to the residence. The contact allowed the vehicle to cool off and contacted a dealer to schedule an appointment. The contact was notified that the VIN was included in the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was driven to a dealer, but the vehicle was not diagnosed. The dealer informed the contact that the VIN was no longer included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall repair had already been performed. The failure mileage was 164,372.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
See attached document for complaint.
Fuel injections failed on 65,000 mile 2018 Honda CRV. They had been cleaned recently and followed all Honda recommended maintenance. This failure has been repeatedly reported as it's impact 2015-2018 Honda CRV owners. This should be covered and recalled.
1. Fuel pump recall, received December 2023 - not done as of 8-20-24 2. If the engine dies we could have an accident or be stranded as Maine is a rural state. 3. No, replacement fuel pumps are available to the dealer yet. 4. See number 3 5. No warning lights as yet. The car is running fine but for how long? I have been waiting to get my fuel pump replaced by Honda since February 2024. I think six months of waiting is enough. I have been dealing with Charlie’s Honda of Augusta, Maine (448 Western Ave, Augusta, ME 04330) where I bought my Honda. The service department keeps telling me that the parts have not been released for the recall. I got the same answer from Lee Honda of Auburn, Maine (809 Center St, Auburn, ME 04210) Why? I can purchase a retail replacement fuel pump. In addition, the service department wants to charge me for a full engine diagnostic which costs $150 to install the fuel pump. I thought recall costs and labor were charged back to the manufacturer. I am driving an unsafe vehicle and it is unsettling that the engine may quit at any time. We travel quite a bit on the Maine Turnpike and back roads of Maine. I would hate to have the engine quit on me during the winter leaving me stranded or worse yet have the engine quit in heavy traffic causing an accident. Therefore, I intend to get the fuel pump replaced by my regular mechanic at my expense so I can drive without worrying about the defective OEM Honda fuel pump giving out leaving me stranded. I do feel that Honda should reimburse the repair as I have waited long enough for them to do the right thing. Please do what you can to help.
Vehicle started to run erratically as I was merging onto highway and all the dashboard lights were illuminated. Vehicle would not accelerate past 25 mph. Pulled over and turned car off and back on. Was able to accelerate and go a few more miles before car decelerated from 65 to 25. Got off highway and drove vehicle back home. It did it one more time, while on a back road. Took it to mechanic and diagnosis was two failed fuel injectors. Vehicle is less than 6 years old and has 95,000 miles on it.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle suddenly accelerated while driving below 50 MPH. The dealer was contacted and informed the contact that they would have to diagnose the vehicle to determine if the failure was related to the recall. The dealer also informed the contact that if the failure was not related to the fuel system there would be a cost for a diagnostic test. The vehicle had not been taken to the dealer to be diagnosed. The manufacturer was made aware of the issue. The failure mileage was 130,643. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
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