Tl* the contact owns a 2019 honda cr-v. The contact received a notice for an unknown recall regarding the steering and air bags. The contact called boyd honda oxford (1025 m.l.k. Jr ave, oxford, nc 27565, (877) 489-1688) and was informed that the parts to repair the recall were not available. The contact called honda customer care where a representative informed him that he would receive a call back. The contact had not yet heard back from the representative. The vehicle was not diagnosed or repaired. The failure mileage was 5,000.
2019 Honda CR-V steering complaints
Page 8 of 8: complaints 191 to 198 of 198, newest first, as owners wrote them.
I have been told that recall has been issued for my cr v involving the metal core of the steering wheel. When I tried to get it replaced I was told honda does not have enough spare parts. I would have to wait for at least one week and a half but that really they don't know when they will come in. Not only can I cause a crash which would kill me me but would also kill whoever I crash into. This is not acceptable so I would like to go on record as having warned that these crashes will begin to happen.
Tl* the contact owns a 2019 honda cr-v. The contact received notification of the federal safety agency campaign number: 19v383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motor werks honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. The contact stated that a metal piece stuck out from the front driver's side door. The contact called gwinnett place honda at 678‑274‑6206 (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. The vehicle was not diagnosed or repaired. The contact also received notification of the federal safety agency campaign number: 19v383000 (steering, air bags, communication). The same dealer confirmed that the parts were not available. The manufacturer was not notified. The failure mileage was approximately 3,000. Parts distribution disconnect.
American honda motor co., inc. (honda) is recalling certain 2019 model year cr-v vehicles. The metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. This can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (SRS) warning indicator, and/or an uncommanded deployment of the drivers airbag. Honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. They are not able to fix this issue until the end of august/early september.
Tl* the contact owns a 2019 honda cr-v. The contact received notification of the federal safety agency campaign number: 19v383000 (steering, air bags, communication). The contact stated that scott robinson honda (located at 20340 hawthorne blvd, torrance, ca 90503, (424) 999-1799) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
I have been notified of a recall for my crv. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. Srs may not function in crash and uncommanded deployment of airbag increases risk of crash and injury." 3 people have already been injured. When I contact honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. I requested alternative transportation be provided me until recall repair completed. Honda told me they had to review my "case" first, this would not happen until next week. I have no car to drive unless I drive a car that is unsafe due to honda not repairing it immediately. They need to provide all people involved in this recall with alternative transportation or repair the problem immediately.
With the 2019 model of cr-v, I am unable to only turn of the lane keep assist. There is no mention in the owner's manual about how to exclusively turn the lane keep assist off, or at the very least configure it so that it does not apply force on the steering wheel. All other advanced features can either not be turned on, or deselected in the menu. This is a problem because the lane keep assist is incorrectly applying steering wheel forces. There is a lot of road construction by me and the system will try and pull the car into the vehicle traveling in the next lane. A huge problem if it is a semi truck. There must be a way to defeat this feature and not effect other safety features that do function correctly.
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