My 2021 Honda CR-V Touring model, with around 59000 miles on the odometer, has developed a problem in which the steering wheel gets "stuck" and resists being turned. Then, when more force is applied to turn the wheel, the steering mechanism suddenly "lets go", and this is accompanied by a clunking sound from the front of the vehicle. I first noticed this a few weeks ago, and at first the resistance and noise was barely noticeable. However, since then, the degree of resistance and volume of the clunking sound have been steadily INCREASING. This has prompted me to get the problem diagnosed and repaired ASAP before it becomes more than just a distraction (I have an appointment with a dealier). Meanwhile, I've done some web research about the issue, and found a Honda news release dated October 9, 2024 that announces a recall for a steering problem with symptoms that EXACTLY MATCH the problem my CR-V is exhibiting. The same goes for the federal safety agency "Part 573 Safety Recall Report 24V‑744", which describes PRECISELY the same symptoms. Unfortunately, the safety recall only covers 2023 through 2025 Honda CR-V's, so repairs to my 2021 CR-V is not covered. However, it seems very likely that my vehicle DOES have the same issue. Accordingl, I am reporting this to the federal safety agency to (1) provide a data point that may help in establishing the prevalence of this issue, and (2) encourage further research by NHSTA as to whether an expansion of the recall is warranted. I am also concerned about owners of vehicles that are not covered by the recall having to bear the repair costs. I will get it repaired one way or the other, but I'm certain that many others would be discouraged by the cost and choose not to have it repaired. Thank you for your attention to and actions taken regarding this matter.
2021 Honda CR-V steering complaints
Page 3 of 5: complaints 41 to 70 of 116, newest first, as owners wrote them.
The contact owns a 2021 Honda CR-V. The contact stated that while driving and turning, the steering wheel was sticking and failed to return to the center as intended. The contact stated that the failure progressively worsened, and the steering wheel was difficult to turn while driving. The vehicle was taken to the dealer to be test-driven, and the dealer determined that the steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was approximately 36,000.
When driving along a straight stretch of road, the steering sticks and must be jerked or forced to adjust direction of vehicle. The steering makes a clicking noise with minor movements of the steering wheel. The condition is much worse in hot humid weather. We just returned from several months in Florida where the problem was significantly worse. It is also bad on long interstate drives. The problem is just as described on the recall for the 2022 and 2023 Honda CRV's. We have taken it to a Honda dealership for repair -they said it had something to do with the air bag. They were not interested in properly diagnosing the problem because it was not on the recall list.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel failed to return to center after making a left turn. No warning light was illuminated. The local dealer was contacted, and the contact advised that the failure could be related to a rack-and-pinion failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.
UNKNOWN, Steering stick when drivining down the road. You turn the steering wheel and just sticks.
For the past year my steering wheel gets stuck or feels sticky. Especially when I am driving at higher speeds of 45mph or above. It happens more so when the temperature outside is warmer or I have been driving on the highway. When I turn the wheels left to go around a curve, the wheel will stay when I go to return the wheel to center. It causes my car to bounce back and forth and be very shaky. I have had it in the dealership multiple times for the issue and they "cannot" replicate the issue. They claim the tire pressure is low (which it is not) or the clock spring needs replaced. This has happened for over a year.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at 30–35 MPH, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel independently steered and made a left turn. The vehicle crashed into a nearby pole. No warning lights were illuminated. The contact stated that when the vehicle stopped, the steering wheel independently spun about 4–5 times. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact was transported to the medical center. The contact sustained injuries to the head and neck from the air bag deployment. In addition, the contact sustained injury to the right shoulder and right arm. A Police report was filed. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Steering wheel feels sticky or like it catches when going at higher speeds, particularly on long distances. Dealer has confirmed to replace the power steering rack (which includes the steering gear box/worm gear). The gear box/worm gear was part of a previous recall but only for 2023-2025 CRVs although this issue was being reported beginning in 2021.
What component or system failed? Is it available for inspection? The component is the Steering Gearbox Assembly / Rack and Pinion. The vehicle is currently in my possession and available for inspection upon request. How was your safety or the safety of others put at risk? While driving at highway speeds (40–70 mph), the steering wheel "sticks" or "catches" in the center position. To change lanes or follow a curve, I must apply sudden, extra force to "break it loose," which results in a jerking motion and significant overcorrection. This creates a high risk of losing control of the vehicle or unintentionally departing the lane into other traffic. Has the problem been reproduced or confirmed by a dealer? I have presented the vehicle to an authorized Honda dealership on two separate occasions for this specific issue. Both times, the dealership stated they were "unable to duplicate" the problem and claimed the steering was "normal," despite the symptoms matching a known national defect. Has the vehicle or component been inspected by the manufacturer, police, or others? No, it has only been inspected by the authorized Honda dealer technicians. No police or insurance reports have been filed as no crash has occurred yet. Were there any warning lamps or messages? When did they first appear? There are no warning lamps or dashboard messages. This is a mechanical friction failure within the gearbox, not an electronic one. The symptoms first appeared roughly 2023 and have progressively worsened with time and heat.
The steering has recently become "sticky" requiring more pressure to make steering adjustments and worse on turns. It is not a one time occurrence but continues to be a problem daily. I have read that there have been recalls for this same issue in model years from 2022-2025 with some complaints from 2021 models.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, while turning the steering wheel to the left or the right, it was hesitating before returning to center. The contact stated that the steering wheel was sticking. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, who was unable to repair the vehicle. The contact stated that the failure had been intermittent but was a recurring failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 24V744000 (Steering); however, the year and the VIN were not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.
Power stering rack is defective and leaking, there is a recall for 2022 and newer honda crv's only with this issue. Honda needs to acknoweledge this issue extends further back and fix the issue. This is a concern while driving my vehicle and poses a safety risk for me and my family. Autonation honda in corpus christi has inspected and confirmed this is the issue and wants to charge me $4,539.39 to fix it plus $79.95 for an alignment. No warning lights on dash
I own a 2021 Honda CR-V with approximately 47,011 miles. I’ve noticed that when I hold the steering wheel perfectly straight, the vehicle pulls slightly to the right. This happens on flat, level roads and is most noticeable at speeds over 45 mph, especially on highways. At higher speeds, the drifting becomes more pronounced, and the car feels unstable. It seems like the vehicle is fighting against my steering input, which raises a serious safety concern, especially during long highway drives or in emergency situations. I took the vehicle to an authorized Honda dealership, and they diagnosed a failing steering rack, which they say needs to be replaced. The repair estimate is $4,478. This seems unreasonable for a vehicle with under 50,000 miles and no accident history or modifications. The steering rack is a critical safety component, and its failure at this mileage suggests a potential defect. I am filing this complaint to report the issue and urge the federal safety agency to investigate whether this is an isolated case or part of a wider problem. If others are experiencing the same failure, I believe a safety recall may be warranted. I also request that Honda be required to assist affected customers.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel was sticking. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
On highway driving steering wheel seems to stick
Sticky steering/stiffness in steering. Steering sticks in place and then when forced the car jerks quickly to either side. This has put my family and others at risk as it is hard to control the steering and causes sudden movements from side to side. No warning lamps or messages appear on the dash. The Honda dealer inspected the vehicle and determined the vehicle has an internal failure to steering rack and will require replacement. Replacement cost is $4,204.17. The vehicle is one year out of warranty. The large Honda steering recall is for model years 2022 and newer. Honda would not cover this repair under the current recall and will only do so if the recall is extended. I called American Honda to see if they would offer any goodwill and after their internal review they decided against any goodwill unless the recall is expanded as the vehicle is out of warranty. This is our first and last Honda. We will share our experience with our friends and neighbors - Honda seems to not understand what customer service means but they do know how to lose current and future customers.
Sticky steering, clicking on turning and needed to hold on tight while driving. Changing lanes on highway felt unsafe like the car would lose control. Car was recently at Honda for a recall on passenger seat sensor for the airbags. During the repair, a tire bulge was noticed and Honda dealer recommended we get that tire replaced ASAP. (Manager at LEA HONDA said not necessary to replace all 4 on AWD. ?.? ) Shortly after, the steering problem began whether or not related. We had our reliable private mechanic replace the other 3 tires and found the steering gear box defective and had to replace it and quite an expense. We kept the old one. There have been recalls on the steering gear box and this should be added. 2021 SHOULD be on the recall with the others.
The power steering rack failed making it difficult to steer the vehicle. The problem steadily grew worse over several months and was verified by a dealer service center. Clearly, faulty steering is a safety risk and one that Honda is aware of, having previously recalled 1.7 million vehicles similar to mine. The dealer merely changed out the power steering rack rather than actually investigating to determine the specific problem (i.e. opening the power steering gear box). The following is a synopsis of my complaint: 1) Honda produced a defective part which clearly impacted the safety and performance of my vehicle after only 53,000 miles. 2) Honda refused to acknowledge the defect in this particular vehicle despite recalling 1.7 million others. 3) Honda advised that if the defect is acknowledged in the future, only vehicles repaired by a Honda dealership may be eligible for compensation. 4) Honda technicians, upon performing the necessary repair did NOT investigate whether the problem was caused specifically by the same gearbox issue that warranted recalling the other vehicles. The faulty power steering rack was not inspected by anyone. It is currently in my possession. There were no warning lamps or messages. There was difficulty steering the vehicle. There was a "sticking" sensation in the steering wheel which grew worse and eventually kept the vehicle from being able to be steered smoothly at speed.
Dear National Recall Team, I am writing to report a recurring and potentially hazardous issue with my vehicle that has not yet been addressed through a recall. Since July 2024, I have experienced a problem with the steering wheel intermittently getting stuck, accompanied by a rattling noise from the left side of the vehicle. During a routine oil change, I asked the service technician to inspect the issue, but I was told everything appeared normal. Despite this, the problem has continued. I followed up with several phone calls but was consistently told that no issues could be found. I brought the vehicle back in again on Friday, where they replaced the brake fluid, yet once again reported no findings. Unfortunately, the steering issue and rattling noise persist, and I am increasingly concerned for my safety while operating the vehicle. When I contacted customer service, I was informed that only vehicles from model years 2022–2024 are currently covered under a recall for steering-related problems. As my vehicle does not fall within that range, I was told I do not qualify for assistance — despite experiencing similar symptoms. I respectfully request that this issue be investigated further, as it appears to pose a serious safety risk. I am happy to provide additional documentation or bring the vehicle in for inspection if needed. Thank you for your time and attention to this matter.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel to the right, there was an abnormal popping sound, with an abnormal tug of the steering wheel in the same direction. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the electric power steering rack assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,753.
The Power Steering Rack/Gearbox has been determined to be faulty and needs to be replaced. It will keep getting harder to steer. The dealership said that another had recently been replaced. There has not been any inspection by Honda, only the dealership who diagnosed the issue. There has been a recall of later models by Honda. October 9, 2024 — TORRANCE, Calif. Approximately 1.7 million Honda and Acura vehicles in the U.S. affected by a defective part in steering gearbox Issue can cause increased steering effort and difficulty that can increase risk of a crash or injury Free repair of steering gearboxes will be completed at authorized Honda and Acura dealerships American Honda will voluntarily recall approximately 1.7 million 2022-2025 Acura and Honda vehicles in the U.S. for a free repair of a defective part in the steering gearbox that could result in an increased risk of a crash or injury. 2023-2025 Honda CR-V. It seems unreasonable that a model 4 years old and less than 63,000 miles will need $3,450 repair for a safety issue related to steering the vehicle. It occurs at all speeds. The steering problem appears to be very similar to the issue related to the 2023 models.
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a different dealer where it was diagnosed and determined that the steering rack needed to be replaced. The dealer made the contact aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
During wet conditions or after a car wash, the steering get stuck and requires force to free it up. Usually resulting in overcorrecting and erratic steering. I believe there is a recall for the same issue on CRV models but not in my year range.
Steering sticks and will not return to center without correction. I am told there is a recall for 2022 models for this same issue.
When parallel parking, steering became extremely heavy making it difficult to turn the steering wheel. This was followed by heavier-than-normal steering when driving at speeds ranging from 25-45 mph.
The steering is sticky and makes a grinding noise as it is turned to its neutral position. Notice more during a right turn. But overall steering is not smooth.
Steering sticks intermittently. Recall for same issue and make of vehicle from 2022 forward to 2025. My car is a 2021 model
The steering wheel sticks.
The contact owns a 2021 Honda CR-V. The contact stated that while his wife was driving at an undisclosed speed, the driver observed that the steering wheel stiff. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact stated that on another occasion while driving 10 MPH, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed and determined that that power steering rack needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The steering wheel sticks when beginning to turn it. Occurs at all speeds and seems to be more prevalent at warmer temperatures.
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