The automatic braking system is activating automatically without any warning or any interference even though there is no vehicle or object in front it is happening all of a sudden and it a serious safety hazard and could cause major accident it is life threatening and I am very scared to drive it a life and death situation please look into this matter and have Honda fix this issue before it causes and deaths.
2023 Honda CR-V driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 68, newest first, as owners wrote them.
I was driving on Octuber 8th 2025. At 50 mph and the car made a sudden hard brake stop, and the brake orage light came on, the light that only turns on when it detect a car or something in front of the vehicle, the thing is nothing was in front of the vehicle, I am lucky that I didn't have cars behind me if not it would have cause a read end accident. This is very dangerous and I am super scared to drive the car now.
Car has, on more then one occasion, applied the emergency stopping breaks at times that may have caused an accident by themselves. Most often in heavier city traffic that can be unpredictable. Ie cars merging in quickly where they generally shouldn't
All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do
The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all
The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away.
While driving the Automatic Emergency Braking System engaged for no reason. I was driving on [XXX] in NJ when another car passed me on the right . My car slammed the brakes on. The other car did not get in front of me but stayed in the right lane. If traffic was heavy this could have caused a major accident. Another instance I was driving on [XXX]. in Manahawkin, NJ and going around a bend in the road there was a parked car. My car slammed the brakes on. This has happened several other times also for no reason. Each time a warning sound went off. I brought the car in for service and reported it to Honda. They inspected it doing some type of scan and said there was no problem. The service advisor showed me how to turn the system off if I didn't feel safe. Yes my car is available for inspection and I am attaching the service report showing I did report it. I'm writing you because I read an article showing you are looking into this in other Honda cars and my car is not listed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At 9K miles excessive noise, sounds like a helicopter. Dealership confirmed all four tires were scalped, did an alignment and thought it might correct the problem. It has not, both the dealer and Corporate Honda refused to correct. Adaptive Cruise Control malfunction, major safety hazard. When engaged the car unexpectedly stops at all speeds on highway or rural roads, with no cars in sight in front of the vehicle. Have experienced multiple incidents or near rear end collisions because of abrupt braking. When brought to dealer they claimed they couldn't find any error codes, thought that maybe dirt was on the two radar sensing units... not the case, still continues to be an issue. Car turns off unexpectedly... on an on ramp to a highway, traffic was stopped. When traffic started moving the car turned off completely... warning light stated see dealer. Put the car in park and restarted vehicle, brought to dealer who claimed no error codes. All the above happened at the 9K miles, none of the major safety hazard issues were confirmed by the dealer or Corporate Honda. Am at a loss as to next steps. Please advise, thanks.
After changing steering rack on this car, sometime lane keeping assitance automatically on in between highway and car try to change lane without pressing any button lane keeping assistance automaticaly on. Also loss of power on highway
On several occasions the automatic emergency braking system on my vehicle has engaged for no reason. The vehicle applies the brake quickly with nothing in front or to the side of the vehicle. This sudden braking has almost caused me to be rear ended and has also caused a slight case of whiplash. I’ve contacted my Honda dealer and while they say they’ve had complaints I am told there’s nothing in the works to remedy the issue. I was told to clean my vehicle front sensors (which were not dirty at the time of these instances) and that’s all I could do. This has happened multiple times throughout my ownership of this vehicle with the last incident occurring in late September of this year.
While driving my vehicle in snowy conditions, my vehicle slammed on the brakes and sensed a collision. The sensors were covered with snow, and typically, the sensors will turn off when they are obstructed. At the time I was going 30-35 MPH in 1-2 inches of snow and my vehicle detected a possible collision and auto-braked, bringing me to an immediate stop. Should there have been a vehicle immediately behind me, I would have been rear-ended and the vehicle behind me would not have had time to react due to the snow conditions. I cannot stress how dangerous this is while driving in adverse conditions with other vehicles around you to have your vehicle come to an immediate stop. This continued to happen 4 more times at while driving at lower speeds, during turns, driving in parking lots. Each time the system will state something related to forward collision avoidance and the giant "BRAKE" sign will flash in my dashboard. I no longer felt safe driving my vehicle in the snow due to this auto-braking system.
At startup, routinely see the following messages: Lane keeping assist problem Road departure mitigation system problem Collision mitigation breaking system problem I have taken the car into multiple Honda dealers this year to fix the issue. The first told me I needed to have the Body Control Module replaced, and that the can could try and communicate with the key fob constantly, risking battery drain and posing a safety issue. The part was replaced, but the issue persisted. I then opened a case with Honda corporate, Case #: 14639406. This dealer said there was a "short" in the multipurpose camera and replaced that part. 2 months later, the issues came back.
I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.
While driving (no other vehicles present) it will display warning on dash. It will slam on brakes and swerve outside of lane. This causes the vehicle go off road or in another lane. The warnings will then disappear. It also advises to see dealership. It has been to the dealerships within first two weeks of purchase. They have not been able fix issues.
I went to Honda to get my car serviced & I told them i was experiencing my steering wheel sticking every time I drive & make turns or change lanes. Sometimes the car will notify me to brake but there is nothing Infront of me & the vehicle. The dealership told me that they had never heard of such thing that the steering wheel sticking. They informed me that there was a back order on this car part & unable to tell me when they would receive it. In the meantime, I have to drive with a defective car & hoping nothing happens to me while Im driving. They didnt even have any sympathy or say sorry. It's disappointing that honda doesnt offer a loaner that would be the least they can do. I've waited over a month to get the car fixed. I had been so scared driving my car to & from work always getting stuck. I finally got a call that they received the steering wheel part and that i need to come in right away. It took more than a month to get it fixed. This should not have been happening and I was so surprised they knew about this issue before leasing this car to me, putting me & my family in danger.
I brought the car to the dealer shortly after its purchase to say I was getting error lights on the dash. They said they reprogrammed it. They also left all safety reminders in the off position. I continued to get a variety of error messages on the dash. The car was difficult to steer and needed constant correction. I was initially told it needed a drive rack. Upon follow up on parts I was told it was a power steering rack. Parts have been on order since Jan 2024 with an eta of April. Upon follow up they did not have an eta on the parts. I contacted Honda and filed a complaint. They have given me an eta of September. This is a new vehicle and I was told to be careful driving! This is a serious concern!
It's happened 3 times now. Car "phantom breaks" at highway speeds. Clear and open road. Then every single warning light the car has comes on. When you lose power, you can accelerate. Last time it happened I was nearly rear ended by 2 cars. Honda cannot figure it out. They keep putting bandaids on this issue but the reality is they can't duplicate and more of the same issues are popping up online from 6th generation owners. The CRV has a major issue. It's only a matter of time before there is another recall. I want to start the lemon process as Honda has had my car for more than a month and on 3 different occasions and cannot give me an answer. It's all fluff, pushing me closer and closer to my warranty expiring. Picture submitted shows all warning lights. I
I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife’s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with Honda Corporate in California with mixing success. I have also done random calling of approximately 15 dealer parts department from Miami to Fort Collins Colorado to verify the lack of accessibility to this part and all have informed me that no clear delivery date is coming from Honda. I’m unclear what help you maybe to an individual car owner in finding a resolution to their problem? Identifying the problem is the first step, resolution appears to be a challenging road to travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
What component or system failed or malfunctioned, and is it available for inspection upon request? - The adaptive cruise control and emergency braking. How was your safety or the safety of others put at risk? - The system is reading that other cars on my passenger side usually or coming on or off the exit ramps on the interstate as cars in front of me. In turn the system directs the car to slow down and then at some points break hard while driving at highway speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? - The technician at the Honda dealer told me just to turn it off as its better to have it off than on. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - There has not been an accident as of current that would warrant an inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - The adaptive showing the car in front, showing the word BRAKE on the mini dash and then you can also feel the gradual to almost complete stop of the car when this occurs. The main place to see is the outline will fill up as if a car is in front, but one is not.
While driving in cruise control on two lane roads, vehicle will brake hard during curves and going up rolling hill sections even if there are no vehicles or obstructions ahead. This vehicle experienced an overheated camera system at 4500 miles and was in the shop for 3 months for repair. The above described condition occurred before complete camera failure made all safety features not function. So it could be a camera failure is beginning again, or there is an inherent defect in camera or software that powers the braking.
Regularly receive loud alarms and errors when putting the vehicle in reverse that the Lane Departure Warning system has failed and to see dealership. Error will last for around 10-20 seconds and then disappear. One dealership tried to apply a TSB directly associated with this issue which failed to fix anything. Dealerships have no idea what is causing the issue and are unable to fix the issue. The contacts wife took the vehicle to the dealership on 4/19 and left the vehicle for a week. The dealership is unable to determine what is wrong with vehicle.
When driving at 70-75 mph with adaptive cruise set, the steering wheel feels like it locks and won’t turn But when you add force, it breaks loose. This is not lane keeping assist, it is something different. It is getting worse but the Honda Dealership says they can’t replicate it. It appears to be getting worse over time and I’m afraid it could cause an accident by completely locking up the steering wheel.
The contact owns a 2023 Honda CR-V. The contact stated while driving at high speed, the steering wheel began to stick. The contact stated that the Lane Departure warning light was illuminated on three separate occasions. The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering rack needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.
While driving on a two lane road with no other vehicles and no objects on the road, the "Brake" warning light came on. Thankfully, the Collision Avoidance system didn't come on this time but if the warning had activated the Collision Avoidance in traffic, a rear end crash could have happened.
The Object Approaching Warning alarm came on at two times when stopped at an intersection stop light. The first time was when an oncoming vehicle was approaching in the center of the intersection. The second time this occurred was when my vehicle was stopped for a stoplight with all surrounding cars stopped and not moving. If the collision mitigation system was working and the system activated when driving, it is my understanding that the vehicle should emergency brake causing a possible collision by a following vehicle. Took the vehicle to a dealer who stated that that they could not duplicate the problem and that they would no longer work on the vehicle for ANY repeat issues that they were not able to duplicate or confirm in the past creating further safety issues for myself and other drivers.
Lane departure system malfunctioning. Lane departure warning comes on when driving in center of lane with both lane detection indicators green.
At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down.
When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.
While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive.
On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you.
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