I am submitting a formal safety complaint regarding our 2023 Honda CR-V because of repeated and increasingly serious problems involving the vehicle's computer/electronic systems, automatic steering/driver-assistance systems, and automatic braking system. My wife and I no longer feel safe driving this vehicle. The problems have occurred repeatedly during September 2026 and have now reached the point where an unexpected hard-braking event caused me neck pain and I am scheduling an appointment with my doctor for evaluation. INCIDENT TIMELINE September 5, 2026: The vehicle began experiencing computer/electronic malfunctions. This was the beginning of the recent series of problems we have experienced with the vehicle. September 9, 2026: While driving, the vehicle unexpectedly began steering on its own. The steering intervention almost caused a collision by directing the vehicle toward active traffic. We did not intentionally place the vehicle into an automatic steering mode. I had to intervene and regain control of the vehicle to prevent a possible accident. This was not the only incident. At this point, my wife and I estimate that we have had to intervene approximately eight times to prevent the vehicle's unexpected behavior from potentially causing an accident. September 10, 2026: Additional unexpected automatic steering/driver-assistance behavior occurred. Again, we had not intentionally activated automatic steering. September 12, 2026: Another incident involving unexpected steering intervention occurred while operating the vehicle. September 15, 2026: The vehicle again exhibited unexpected steering/driver-assistance behavior that required driver intervention. September 19, 2026, approximately 4:30 PM: The vehicle unexpectedly applied the brakes extremely hard. The automatic braking event was sudden and severe and nearly created another traffic incident. The force of the braking caused my body to move suddenly and I developed neck pain following the incide
2023 Honda CR-V steering problems
325 complaints (63% of all complaints for this car). Typical mileage when it fails: 10,000. 6 crashes reported.
- owner complaints
- 325
- of this car's complaints
- 63%
- typical mileage
- 10,000
- crashes
- 6
- recalls
- 1
Which part fails
- Gear box (other than rack and pinion)1
At what mileage
Complaints by mileage at the time of the problem.
Honda CR-V steering problems in other years
Specific symptoms reported on the 2023 Honda CR-V steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
- Risk
- Difficulty steering can increase the risk of a crash.
- Remedy
- Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1‑888‑234‑2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Recall number 24V744000 · Recall details
Related investigations
Momentary Increased Steering Effort
On November 29, 2023, the Oï¬ce of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering eï¬ort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering eï¬ort (described as âsticky steeringâ) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service techniciansâ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering eï¬ort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the ï¬rst few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driverâs momentary increased steering eï¬ort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering eï¬ort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering eï¬ort. the federal safety agencyâs Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering eï¬ort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during the federal safety agencyâs EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque ï¬uctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda ï¬led the federal safety agency Recall No. 24V‑744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this speciï¬c improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. the federal safety agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identiï¬cation Number document, go to
EA23003
What 2023 Honda CR-V owners say
Most recent owner complaints, unedited.
My crv is roasting a problem related to the steering (guide/steering wheel) to what many call Hardened Steering: The steering wheel becomes rigid intermittently, making maneuvers difficult
The contact owns a 2023 Honda CR-V. The contact stated that while operating the vehicle, several warning lights remained illuminated, including the Tire Pressure Monitoring System (TPMS), power steering, and check engine warning lights. Additionally, the steering wheel became difficult to turn in either direction. The vehicle was taken to a local dealer, where it was diagnosed that the steering rack needed replacement. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
I purchased this vehicle in November 2025. There was an existing recall remedy under the federal safety agency 24V‑744. In December 2025 I took my vehicle to Brickell Honda to have the official steering gearbox safety recall performed. However, the dangerous "sticky" and binding steering sensation remained. On July 30, 2026, the dealership diagnosed the car and confirmed that the entire power steering rack is bad and must be replaced at a cost of over $4,400.00. The dealership offered a 50% goodwill split, leaving me with a $2,251.00 out-of-pocket expense. I formally declined the 50% offer, and I requested that Honda Corporate cover 100% of the parts and labor to replace the steering rack. The initial recall remedy failed to resolve the safety hazard in my vehicle.
The rock and pinion is not working. The is an issue with the fuel emission. Engine light is on for both.
This complaint is a formal report of a FAILED RECALL REMEDY regarding the federal safety agency Campaign 24V‑744 (Honda TSB 24-052) on a 2023 Honda CR-V (VIN: [XXX]). The official recall remedy (worm gear spring replacement and grease application) was previously performed and marked as completed on this VIN. However, the vehicle is actively exhibiting a complete reoccurrence of the exact severe safety defect described in the recall. At highway speeds, the steering wheel exhibits sudden "sticky," binding resistance, requiring increased physical effort to turn, which leads to immediate overcorrection and a severe crash hazard. The vehicle was taken to an authorized Honda dealership for diagnosis of the recurring symptom. The dealership service department confirmed there was an issue and recommended a total steering rack replacement. American Honda Corporate has refused to cover the replacement, claiming a "steering rack" is separate from the recall scope. However, the defective worm gear targeted by Campaign 24V‑744 is located entirely within the steering gearbox, which is structurally integrated into the steering rack assembly. The manufacturer's remedy has failed to permanently cure the safety defect on this vehicle, leaving it unpredictable and dangerous to operate. The manufacturer is currently refusing to provide a secondary remedy to make the vehicle roadworthy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving in Houston and I tried to turn left to avoid someone hitting me from the back do to a slow down and I couldn’t turn left my gear was too stiff to turn. I got hit from behind and it turn into a hit and run. That affected me a lot due to the hurt and lack of work due to it all became behind and I am still suffering from that accident. I informed Honda and requested a buy back and help with the damages and losses but they denied the help and have affected my credit because since that accident it has been very hard for me to manage because of the recovery process.
Vehicle: 2023 Honda CR-V Hybrid Component: Steering (Electronic Power Steering / EPS Gearbox) Description of Safety Defect: While driving at highway speeds (above 45 mph), the steering wheel experiences a severe "sticky," "notchy," or binding sensation. It catches when making minor directional adjustments, requiring excessive and abrupt physical force to break the wheel free. This causes a dangerous over-correction hazard, creating an immediate risk of a crash or loss of vehicle control. This vehicle is exhibiting the exact mechanical failure symptoms described in the federal safety agency Safety Recall 24V‑744 (Honda Service Bulletin 24-052) regarding a swollen worm gear and overtightened spring preload. However, when entering my 17-digit VIN into the federal safety agency lookup tool, the vehicle shows up as excluded from the current recall population. The local authorized Honda dealership has diagnosed the vehicle, confirmed a complete failure of the electronic power steering rack assembly, and quoted a $5,000 out-of-pocket replacement. I am filing this complaint to formally report that the manufacturing defect identified in Recall 24V‑744 is actively impacting vehicles outside of Honda's currently defined VIN production window. I request that the federal safety agency investigate and expand the recall population to include all 2023 Honda CR-V Hybrid vehicles suffering from this systemic, catastrophic steering column failure.
At times, the steering wheel becomes hard to turn exactly like changing lanes when the lane assist is on. This occurs when lane assist is off!
I am reporting a Safety Recall Violation at Davis Honda [XXX] ). My 2023 CR-V was serviced for Recall 24-117. I was charged $175.66 for the alignment. Per Service Bulletin 24-117, this is a mandatory free part of the recall. Charging for a safety recall is a federal violation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2023 Honda CR-V steering
Does the 2023 Honda CR-V have steering problems?
Owners have filed 325 complaints about the steering of the 2023 Honda CR-V, 63% of all its complaints, more than any other problem.
At what mileage do 2023 Honda CR-V steering problems start?
The typical (median) mileage in owner complaints is 10,000 miles.
Was there a recall on the 2023 Honda CR-V steering?
Yes, 1 recall: 24V744000. Check your VIN to see if your car still needs the free repair.
What year does the Honda CR-V have bad steering?
The Honda CR-V model years with the most steering complaints are 2018 (335 complaints), 2023 (325 complaints) and 2019 (198 complaints).
Other 2023 Honda CR-V problems
Driver assistance 68Brakes 29Electrical 28Visibility 28Fuel system 24Body 23Engine 21Transmission 14Acceleration 13Airbags 6Lights 5Seats 3Wheels 3Seat belts 1Suspension 1Tires 1
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