I was pulling into my son's driveway to park, and my vehicle did not stop when using the brakes. I struck the rear of his vehicle parked in the driveway. When put in reverse, my vehicle would not stop when using the brakes. My vehicle crossed the street, hit a tree, and eventually stopped when it hit a house. A video of the incident was caught on my son's ring door camera. I will submit screen shots of the video since the ability to submit a video is not an option.
2024 Honda CR-V driver assistance complaints
Page 2 of 4: complaints 11 to 40 of 71, newest first, as owners wrote them.
Auto braking system randomly goes off. When it does go off there is nothing the driver can do causing danger to driver and others on the road
Side mirrors cracking in below freezing temperatures! This is a common issue with other users reporting on online forms. Mine cracked overnight such as others in this season
My Honda CRV has braked by itself when I am driving, even when theres nothing iin front of me. The break warning signal also pops up for no reason This has happened many times, and I have my kids in the car. The dealer told me they can’t find anything, but the problem keeps happening. I am scared this will cause a crash. Especially having my 2 year old and 3 month old i get scared to drive it --- If you want it even shorter or more personal, I can rewrite it again.
I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.
* Manual and automatic break - both failed. Yes, it is available for inspection. * It was a collision between 2 cars. Our car break got jammed ,it hit other car. * We visited Envision Honda of Milpitas - Honda dealers. For Multi-Point inspection after incident. I have attached the report. The problem was not reproduced by them, but we faced the issue of break getting jammed and automatic break system not working. I am scared of driving my car in future. * Yes, the vehicle is inspected by Honda dealers and Geico insurance. They are not accepting intermitted break system failure. * There were no warning lamps or messages. Just break stopped working. We were driving in snow mode in Honda CRV. It was snowy road. We were going downhill. And the manual and automatic , both break system failed at the same time * The Honda Dealers didn't share EDR (event data recorder) data to us. They charged us 300$ and did Multi-point inspection and handed over the car back.
The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact stated that the failure occurred two weeks after the vehicle was purchased. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 750.
Since purchasing over a year ago Recurring failure of the rear-view backup camera system, resulting in a black and white image, coupled with dangerous malfunctions of the integrated Rear Cross Traffic Monitor (RCTM) system. Detailed Description of Safety Hazard The backup camera image repeatedly reverts from color to black and white, making it significantly harder to distinguish critical objects like pedestrians, curbs, and other vehicles, especially in low-light conditions. Crucially, this malfunction is directly affecting the vehicle's active safety systems: 1. Failure to Detect Cross Traffic: The Rear Cross Traffic Monitor (RCTM) often fails to warn of approaching vehicles, pedestrians, or objects when backing out of a parking space. This eliminates a vital safety feature and creates a high risk of a back-over collision. 2. False Cross Traffic Warnings & Unintended Braking: The system also frequently provides false warnings for non-existent cross traffic, which can cause the vehicle to momentarily lock the brakes up (Auto-Brake) without driver input. This sudden and unintended stopping during a maneuver is unpredictable, startling, and poses a risk of creating an accident, especially if a vehicle is maneuvering behind me. The system was previously serviced, including camera replacement, but the issue returned within a few weeks. This recurring failure presents a serious and ongoing safety defect that requires immediate repair of the core system components (likely the infotainment unit or wiring harness) to restore both the image and the reliability of the safety sensors.
Road Departure Mitigation Error See Dealer Followed by Lane Departure Error See Dealer when making sharp left or right out of a parking space or backing out of a parking space and making hard left turn or right turn. There are numerous comments on Honda Blogs and Reddit but the local Dealership Pohanka Honda of Salisbury says they can't fix it unless it shows an error- online it looks like the RDM software and camera and sensor get confused when starting and making hard left or right turn - it does not happen anytime during the drive and I drive 1000 miles a week and in and out of car 15 to 20 times a day and it can happen as much as 4 to 5 times when starting - so it is intermittent- they gave me a loaner 2025 Honda CRV non Hybrid and no issues and my wife just bought a 2026 Honda CRV non Hybrid and no issues. From what I see is local dealers are not reporting it to Honda corporate as they cannot find an error code and just write it up as a software glitch- so if no one is reporting it from the dealerships Honda will not know how many vehicles are having this issue and won't find a fix - says there has been a steering box recall on some Hybrids but not this vin, also says it can be the sensor or sensor brace or the camera and finally the software , Highly irritating since i am in the car so many hours a day - regular drivers to a work location and back home may never have this issue - I have gps in my car and a video clip of the error and can show you both - also there was a service bulletin regarding this issue when backing and not sure that software was updated in my car- i was told no errors , all software is up to date and picked the car up 6:30 pm 10 15 and by 1:00 pm 10 16 the error showed . Please help me as it has been August 2023 with this issue and may dealership visits.
I had adaptive cruise turned on and set to 36 mph, a vehicle which was a good distance in front of of me turned left across the oncoming lane and into a parking lot. Even though the car that made the turn was already in the parking lot the car slammed on the brakes. I have the entire incident in video. Of course this problem also exists and is even more dangerous at high speeds. I have complained to Honda USA three times and the federal safety agency once a few months ago and no response. My daughter who has the same vehicle also experiences these issues. Someone is going to get seriously injured . I’ve had cars behind me almost cause a wreck on the highway because of the slamming on brakes issue . Please advise where I can send the rascal video. It’s a matter of life and death.
Vehicle repeatedly brakes on its own when there are no vehicles in front to avoid. Very dangerous for vehicles behind and me and passengers. Dealer "cannot" reproduce, denies there is a problem despite 1000s of online complaints and the federal safety agency safety investigation. Incidents occurred within weeks of purchase in December 2023.
I love my 2024 Honda CRV which I purchased in May of 2025. But I need to report this for safety reasons. On September 9, 2025 I was driving south on Sare Road near Davis Road in Bloomington IN at about 30 mph when the Collision Mitigation Braking System (CMBS), activated and stopped the car in an instant. It was a rapid, unintended deceleration. The “Brake” message flashed on the dash. This occurred at approximately 7:30 pm, and there was no other traffic around me. No oncoming traffic, no other cars in front of me and thankfully no one following closely behind. There was no collision - however if another car had been behind me they likely would have rear-ended my vehicle. There were no people or animals in the vicinity to cause the CMBS to activate. And I did not inadvertently touch the brake prior to the incident. I was just driving along and suddenly thrown forward and restrained by my seatbelt. I could smell what seemed to be the brakes or tires. I was confused as to why the vehicle stopped. I turned the engine off and checked for traffic, then started the car and continued driving home without further incident. Within a day or two, I stopped in at my dealership ( Andy Mohr Honda) and reported the incident. Today (9/19/25) I was having a transmission fluid service and mentioned the CMBS issue to the technician and he chanced the Settings for CMBS from “far” to “near” and said that should solve the issue and to let them know if it occurs again. My concern is that if it happens again it could result in an accident and cause damage and injury. Especially if I am on the interstate driving at 60 mph.
The vehicle is a 2024 Honda CR-V EX-L with approximately 13,000 miles, purchased at Gillman Honda in Houston, TX on May 29, 2024. The issue involves the Collision Mitigation Braking System (CMBS) activating without any obstacle present. The first incident occurred in February 2025 at around 11,000 miles while driving on a feeder road at ~25 mph. The vehicle suddenly braked to a complete stop even though the road was clear. There were cars behind me, and although they stopped in time, it created a serious risk of rear-end collision. Had I been traveling at a higher speed and the car braked completely, this could have caused the vehicle to flip or lose control. The second incident occurred on September 4, 2025 at ~13,000 miles while driving on a busy street at approximately 40 mph. The vehicle suddenly braked very hard for no reason, but did not fully stop — instead, it resumed immediately. It felt as if the car “took a screenshot,” braking sharply then continuing. This was especially dangerous since I was traveling at a higher speed, and vehicles behind me could have easily collided with mine. Both incidents put my safety and the safety of other drivers at risk. The vehicle was brought to Gillman Honda on September 16, 2025. The dealer acknowledged the safety concern and kept the car for inspection. On September 19, 2025, the service representative confirmed they had contacted Honda corporate and opened a case because of the seriousness of the issue. The car is still being held at the dealership pending corporate guidance. No warning lights, error messages, or prior alerts appeared before either incident. This appears consistent with a known problem that has been reported by many Honda owners in recent years involving unintended braking by the CMBS system. The defect makes the vehicle unsafe to operate, and at this point we no longer feel safe driving it.
While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident. There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking. This has also happened several times at lower speeds on less crowded roads. After the last occurrence, I took the vehicle to the Prescott Honda Dealership where they were unable to duplicate the problem. They documented the problem but told me that Honda would not replace the sensors under warranty unless the Honda Technician was able to duplicate the problem while driving it. If this happened on a busy Interstate Highway like I-40 or I-17 at 75mph with vehicles or a large truck close behind, it could cause a serious accident.
The contact owns a 2024 Honda CR-V. The contact stated while reversing, the rearview camera displayed a black and white image while the weather was warm, and displayed colored images during winter. The vehicle was taken to the dealer, where the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the federal safety agency Hotline to report the safety failure. The failure mileage was approximately 1,000.
Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.
The vehicle has occasionally hard decelerated (braked) for no apparent reason. The term seems to be "phantom braking". This has been going on for a while for my wife and me when either of us is driving. My wife doesn't usually use cruise control and I use it most of the time.
While driving down the road at about 45 mph, my 2024 CRV automatically applied the brakes while there was not anything in front of me. I’m [XXX] and honestly it scared me. I’m just wanting to report this because I don’t want anyone to get hurt. I have not taken it to the dealer as this was the first time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.
All emergency warning lights from adaptive cruise control,Automatic brake system,lane keeping alert,Forward collision warning,etc. came up on the dasboard while driving and car losing power....
On [XXX] and [XXX], I was driving in the right lane in a construction zone on [XXX] in Detroit, MI when my 2024 CR-V slammed on the breaks while flashing the forward collision “break” warning on my dash. There were no cars at least 500 yards in front of me and, luckily, no one behind me. This happened by itself and no cruise control was engaged at the time. I have had this car since October 2023 and this is the first time this has happened. This was a sunny morning with temps in the low 30s. No rain and no snow. I have yet to be able to reproduce this issue and it’s unlikely that I could, since this happened under normal driving conditions. I have also not had the car inspected yet, but I will when I have the oil changed in a few weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver's side outside mirror has a complete horizontal crack without any visible sign of impact. This crack creates a "hall of mirrors" effect that impairs and obstructs my ability to see cars approaching from behind.
My driver's side mirror spontaneously cracked. There was no damage done to the mirror that would cause this to happen. The mirror was intact when I pulled into my garage. An hour later I left again and the side mirror was cracked top to bottom. It is not difficult to get a non- distorted view out of my driver's side mirror and I feel it impacts the BSI as well. I have an appointment on 3/20 for inspection at the dealer. There were no issues prior to this happening. My photos show that there are no nicks, scratches or anything around the mirror at all. Also the mirror is not shattered, it's simply a clean crack down the middle.
Unknown
I was driving on a country road and shortly following acceleration after a left turn, the cars forward collision warning went off, but in an unusual way. It will generally beep and flash the brake signal a few times if the forward collision warning activates. This time I heard one loud beep, saw a flash of the brake signal, and then the car slammed on the brakes to a complete stop. Luckily, there was no one and no other cars around me as I was on a small road without much traffic. The car is currently at the dealership being evaluated. I have sent a request to the general manager to investigate this situation further than just a basic code run or recreation of the malfunction. I do not feel comfortable driving this car without a clear diagnoses and repair.
On Sunday [XXX] and also other times before this, the vehicle will do a fantom breaking. It will slow down, brake, when no other vehicles are near by. On [XXX], the vehicle braked hard while I was in cruise control and traveling on [XXX] near Baldwin, WI. At this time the adaptive cruise control, forward collision warning and brake system warning lights came on. the vehicle was okay to drive the remainder of the way home. I took the vehicle to the Honda dealer on Wednesday February 26th. They reported that they found Code P2583-49 millimeter wave radar fail. They said that they cleared snow debris off front bumper but there was no snow debris on bumper. It was 40 some degrees. I wanted to make you aware of this system problem because the unexpected braking is very hard and could cause an accident if a driver over responds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.
I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake
2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.
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