2014 Honda GL1800BD problems

Filed Aug 11, 2017 · Engine, Fuel system · 55,300 miles · FL

2014 honda f6bd, 55k miles, 4 year initial and 4 year extended warranty. Per the honda gl1800 a/b/bd service manual (61mca63), pg 4-9, "when any abnormality is detected in the fuel injector(s), ckp sensor and/or cpm sensor, the fail-safe function stops the engine to protect it from damage." sat, 29 jul, the bike failed to start at home, displaying a "1-9" fault code. This fault code, per page 4-13 of the service manual, is: "ckp sensor no signal - loose or poor contact of the ckp sensor connector - ckp sensor or its circuit malfunction" the honda dealership was closing so we agreed to visit the issue on tuesday when they reopened. 30 jul, bike started/rode fine. 31 jul, bike started/rode fine. 1 aug, tuesday, the bike started fine, rode to the dealership. They were very helpful and put the code reader on the bike, confirmed it was a dtc (diagnostic trouble code) 19, and that was the cpk sensor. They opened a "case" with honda to see what warranty work might be authorized. Since this code could theoretically shut down the engine while riding we thought it prudent. 2 aug, honda "closed" the case, and verbally informed the dealership tech that since the motorcycle was functioning properly, no warranty work would be authorized. 4 aug I spoke with the dealership, and they reported the case as "closed" but 'couldn't see anything in the report" and therefore couldn't tell me what honda's reasoning was. 8 aug, I called honda customer support to see if they could "see" the case write-up and tell me what the techs were thinking. The customer service rep refused, stating that's just not done. Since this defect has the ability to shut down the engine, possibly locking the rear wheel at freeway speeds inducing loss of control and severe bodily harm or death to rider, passenger, and other motorists, this dtc should be treated more thoroughly by honda.