The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2019 Honda HR-V fuel system complaints
Page 3 of 3: complaints 41 to 65 of 65, newest first, as owners wrote them.
The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The digital gauge on this vehicle has intermittent faults. The gauge goes totally blank, sometimes the digits appear scrambled, other times not at all. This gauge includes odometer as well as the fuel gauge, (and other analytical information that is perhaps not as critical). The lack of a reliable working fuel gauge on this vehicle is concerning and may cause driver to unknowingly run out of fuel in places that are totally unsafe - highway, bridge, or some remote location. Another concern is that if the odometer is not working, not accumulating miles, how does a buyer know what she/he is buying? Is the vehicle mileage accurately reflecting the miles on this car? Checking on this on-line I discovered that this is not an isolated problem, and that the federal safety agency may not be aware of this as car owners may not be reporting this as a safety issue. I also discovered that some Honda dealers have addressed this problem, while others push-back on this and want owners to pay for this repair. I purchased my vehicle three months ago, from a private owner. I was not informed of this problem at time of purchase. I did bring this to Honda's attention and was told to bring it in for service, at my own expense.
The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I've been stranded at least 5 different times. My fuel pump needs replaced, but with the recall, I won't be able to get it fixed until the Fall 2024. I'm upset because I have to keep worrying about my car for the next 6 months. I've visited the dealership where they couldn't replicate the issues I was having with my car, until after the recall came out and answered the question as to what's wrong with my car. But now I have to wait for 6 months to get it fixed. I shouldn't have to worry about driving my car. I would like a loaner car until the replacement parts come in and my car is fixed. I should not have to pay for this loaner car. I just don't know how Honda expects people to drive a car that may shut down at any time. Please help me.
The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Bennett Honda (1820 Cumberland St, Lebanon, PA 17042) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Vehicle stalls on the highway during longer drive times up to 3 hours. Gas pedal stops working and all dashboard warning lights illuminate. Engine will not restart for several hours but after being towed and some sort of rest period restarts with no issues. Same problem happened on 3 separate occasions. Dealer was unable to recreate or diagnose any issues
The contact owns a 2019 Honda HR-V. The contact stated while driving 70 MPH, the vehicle jolted forward. The vehicle failed to start. There were no warning lights illuminated. The contact called the local dealer and was informed to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 55,575.
I’m very frustrated with Hondas lack of response to the fuel pump recall. Here is what I’ve been told: I called Rusty Wallace Honda in Knox, they told me they can fix my car until earliest November 2024. I called Honda Recall Number- they told me there is nothing they can do at this time. They told me to keep driving it and if something happens to call, but the recall says the call could stall out mid-drive. They also told me they have required all Honda dealers to pull my model from being sold (if this car isn’t safe to sell, why am I driving it?) Rusty Wallace told me they didn’t feel they needed to inspect my car and instead, tried to get me to trade it in and buy a new car (I don’t have a loan and don’t want a new car). I want to feel safe and I drive 35 miles to work one way all highway. The thought of my car stalling is giving me crippling anxiety. Honda is refusing to provide anything to me but to allow me to trade it in. I feel stuck with my car because I tried to go to Subaru to buy a new car with them and they can’t take my car. I don’t want to be stuck with this death machine for 10 months, Honda needs to step up and put me in a rental car.
Since car was new it has surged going up long hills due to fuel pump. Occasionally it would hesitate when pulling out into traffic, causing danger. At 16k miles the fuel pump locked up and left us stranded. After cooling down, the pump worked again well enough for us to get home. This is the same swollen impeller issue affecting around 800k other Honda vehicles of the same make, model, and year in a recall, but the recall does not include our specific VIN. The repair is quoted at the dealership at $1042 for a 1.2 hour repair and an $80 part, according to Honda's own service bulletin (A21-025).
The fuel gauge went blank. I started my car and the screen was black. I had to restart the car and press the button that shows the oil life to get the gauge to come back on. This is a new problem and I have not scheduled service yet. The car also lurches forward sometime when I put my foot on the gas pedal. It jumps like I have pressed the pedal hard. The car also bucks when I am driving. It happens when I am going between 30-40 mph. I told the technician about the problem and he said I am the first person to complain about it.
When the throttle is lightly applied from a stop, the vehicle suddenly leapt forward, as if we stomped on the gas pedal. We almost hit our vehicle in the garage. Other times from a stop, giving it throttle to move the HRV would not accelerate.the HR-V would begin to slow down, even if I applied more throttle. It has happened a few times. We took the HRV to the dealer and they could not resolve the problem.
The contact owns a 2019 Honda HR-V. The contact received a recall notification for the federal safety agency Campaign Number: 21V215000 (Fuel System, Gasoline) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that there was no date for parts availability. A case was filed. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification of the federal safety agency campaign number: 21V215000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no time frame for parts availability. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The contact received notification for the federal safety agency campaign number: 21V215000 (Fuel System, Gasoline) however, the dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda HR-V. The vehicle was taken to the local dealer to be repaired under the federal safety agency campaign number: 21V215000 (Fuel System, Gasoline). While leaving the dealer, there was an abnormal fuel odor inside the vehicle. The contact stated while driving the fuel odor in the vehicle caused her to have headaches and there was a burning sensation in her throat and in her eyes. The contact continued driving to her residence. The contact was concerned that the fuel odor might cause long-term health conditions. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,415.
Tl* the contact owns a 2019 honda hr-v. The contact was made aware of the federal safety agency campaign number: 21v215000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called tempe honda (8030 s. Autoplex loop, tempe, az 85284, (480) 771-8116) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Digital gauge including odometer and fuel gauge randomly blanks out for periods of time causing you not to know how much fuel is in the vehicle while driving. This seems to be a safety concern. I reported it to american honda but they advised there is no recall at this time. This is a widely known concern and happens on a daily basis.
My vehicle has the same problem as several that are already listed on your website. Sometimes when I brake the car accelerates and tries to take off. I have to let off the brake and stomp on it again and I feel that the accelerator lets up. Sometimes when I let off the brake the car starts to speed up on it's own. I've been told by the dealer that they "can't find a problem." I was told by adrian from honda america " we will do nothing for you. When I bought this car it only had 3400 miles on it so it was like brand new. It does it most of the time when decelerating from a higher speed, like coming off the freeway and slowing to stop at the light.
I received a recall notice from the honda dealership where I bought the car about 3 years ago. I explained that I am unable to bring my car there because of health related reasons and the fact that the dealer is over 50 miles away from my home. I can only drive very locally. I asked the dealer to send the fuel pump replacement assembly to my local mechanic`s repair business and have him install it. I was told in no uncertain terms that this replacement part recall may only be done by honda mechanics at their service center. I explained I am unable to travel there and have disabilities making it impossible for me to get there. Nobody else can help me. I was told that I must live with the consequences of my decision and that the part will not be replaced. I am living in fear every time I have to use my car because the recall notice warns that this fuel pump defect must be replaced or there exists risk of a crash if it is not replaced. Please help me! I don`t know what to do! I am elderly and scared.
Tl* the contact owns a 2019 honda hr-v. The contact stated that while driving at low speeds, the vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 20v314000 (fuel system, gasoline). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called courtesy palm harbor honda (31200 us hwy 19 n, palm harbor, fl 34684 (727) 263-3103) who stated that the vehicle operated as designed. The vehicle was not diagnosed nor repaired. After the recall letter was received, the contact was informed that the remedy part was not yet available. The contact stated the vehicle was unsafe to drive. The manufacturer was contacted and informed the contact that the remedy parts were on back order for two weeks. The failure mileage was 4,568. Vin tool confirms parts not available.*dt
When pressing the gas to begin moving from a complete stop, at a light on the 76 highway, the car will not kick into drive. You can press the pedal all the way to the floor and the vehicle only goes 10 miles per hour in traffic! This has happened 5 times within the last year!
Car looses acceleration at high rates of speed while driving on highway. On at least 4 occasions even with my foot on the gas pedal it just slows to unsafe levels while attempting to enter on the highway. This passed saturday while in the fast lane it just slowed to 30 MPH with cars slamming on brakes behind and to the right of me.
Fuel tank location, directly underneath front passenger compartment, with bars on both sides of gas tank.
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