The contact owns a 2023 Honda HR-V. The contact stated that after his wife had parked the vehicle inside the business parking garage, it was later discovered that the glass liftgate window had shattered. The cause of the failure was not yet determined. The contact stated that no objects had impacted the liftgate glass to cause the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20,000.
2023 Honda HR-V visibility complaints
Page 5 of 14: complaints 101 to 130 of 397, newest first, as owners wrote them.
The contact owns a 2023 Honda HR-V. The contact stated that while driving at 30 MPH, the rear defroster was activated, and the rear window exploded. There were no injuries sustained due to the shattered glass. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 24,500.
My car was parked in a parking lot this morning and I got into my car, shut my driver door, and my back rear window shattered - now I am stuck replacing this when it was of no fault of my own. I see there have been over 300 complaints about Honda HR-V owners' rear windows shattering. Can something please be done about this, or can this be refunded due to having to pay out of pocket for something that is defective on this make/model of Honda vehicle?
On December 11, 2023, my wife and I drove 4 miles to a local restaurant with friends. We used the rear defroster as the outside air temperature was 50 degrees and humid. Upon leaving the restaurant 1.5 hours later, we discovered the whole back window was shattered. We reviewed the restaurant's security camera footage for the complete duration of our meal and it was very clear no one or anything went near the HRV. Honda is refusing to pay for repairs, so we had Safelite fix the back window. As of January 17th, 2024, Honda has not reimbursed us for the defective window even though the vehicle is still under original warranty.
My rear window completely shattered about 10 seconds after using the rear defroster.
I used the rear defrost on a cold drive and then put the car in my heated garage. I woke up the next day to the back window having a massive hole in it. We called the Honda dealer and they have another 2023 HRV with the exact exact same problem this morning. We looked online and other people are reporting the exact same issue with this make and model. It was -7° when we were driving the car last night, so if this window had busted while we were driving that would have meant driving at very dangerous temperatures. The police did not inspect the vehicle, nor the insurance company at this point. We have taken photos.
The contact owns a 2023 Honda HR-V. The contact stated that while driving at 50 MPH, the rear defroster was activated, and the rear window exploded. The vehicle was not diagnosed but was repaired by a mobile window repair company. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Was driving from one restaurant to another tea shop after dinner around 7:30 PM. After parking in the lot, we heard a minor crack sound but did not thought of something major. However, after getting the tea and trying to place it in the trunk, we realized that there was a hole on the rear windshield, with edges all broken up. Thought of it as an unsuccessful break-in, but there was other cars in the parking lot without this kind of shattering, which doesn’t make sense that it was a intended intrusion. Honda definitely needs to recall this issue and have the rear window replaced!
I was driving on an open road at aporox 8pm no wind rain or snow and my REAR WINDOW spontaneously combusted. Nothing hit the window and there was no apparent object thrown through the window. The temp outside was approx 32 degrees and the rear defogger was engaged
The rear windshield exploded and shattered into pieces when I turned on rear defroster. No warning, no impact or other vehicles involved. This is a safety issue, I have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily I wasn't driving fast in the highway. I took my car to the dealer and they are ordering part to fix my rear windshield and my rear wiper.
While at the gym one evening on 1/3, I came back to my car and noticed a shattered rear windshield. Initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. Also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. I notified the police, my insurance company, and the gym. The police reviewed footage of the parking lot and didn't see anything that suggested a break it. Shortly thereafter, I became aware of many HRV owners experiencing 'spontaneous' shattering of the rear windshield. The situation was beginning to make more sense. I believe that I am a victim of this defect.
I was operating my vehicle under normal operations when I parked in my driveway. I got out of the car, closed my door and then heard a crack….to see that my rear windshield had completely shattered.
My rear shield window shattered after I used the defroster. It was a normal cold morning in Germantown, NY. I turned on the defroster for 2 min. and a little bit later the rear window shattered everywhere.
After getting in my car and shortly after turning it on, my rear windshield exploded and caused for pieces of glass to fly everywhere. One piece of glass hit my face but what worries me most is that my dogs are in the back seat when this shattered and they had glass all over them. They are shaking from fear because that sound was very loud and happened out of nowhere. No one hit me and I was not moving the car. After some online research, it looks like this is a common issue in this make/model car.
The rear windshield shattered while the car was parked and warming up. The hatch was closed. There was no impact to the rear windshield. There were no warning signs or lamps. The dealer has not yet been contacted, but will be once the dealer is open.
I was slowing down for a stop sign and the back window spontaneously shattered. Nothing struck the window and there were no cracks in the window previously.
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window. How was your safety or the safety of others put at risk? The glass exploded after the rear defroster was turned off. This happened while I was on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership said it was the first they have heard of this. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
The contact owns a 2023 Honda HR-V. The contact stated while driving 30 MPH, the rear defogger was activated and within 3 minutes, the rear windshield exploded. No warning lights were illuminated. The vehicle was taken to Safelite Auto Glass and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
Remote started car, parked in the garage, in cold weather which enables defrost on front and rear windshields. After only a few minutes I began driving when my rear windshield exploded/shattered out of the blue.
I was driving down the [XXX] south bound on [XXX]. Around 5:15pm on a rainy and i must have not been going no faster than 60 miles per hour and it was already dark and then all of a sudden you hear an explosion sound noise from the back of the car. I originally thought it was bullet of a sort. I couldn’t believe the window was broken. How, I asked myself did the window have a hole. How did the glass break. How did this happen. I wanted requested footage from CHP to see if something shot at us. But now I see Honda made a default car. So sad because I love Honda and I feel betrayed by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was sitting in traffic today and suddenly heard an explosion sound and when I looked back my rear windshield was all shattered. It spontaneously shattered out of nowhere with no warnings. I was lucky that I was not moving and in traffic when that happened, because that scared me tremendously and if I was driving I could have crashed or something.
I got into my HRV And closed my driver side door as normal. The back window shattered I was not parked under a tree or anything that could have fallen on the back windshield. I was sitting in the driver seat when it happened. The glass came into the car. I called my dealer, and they said they had not heard of a problem. However, after investigating myself, I found this to be happening to several people owning Honda Anda HRV.
Rear window shattered, while defrosting was on 5:20am
The contact owns a 2023 Honda HR-V. The contact stated that after using the defroster, the vehicle was parked, and the rear window shattered while the hatch was closed. There was no impact to the windshield to cause it to shatter. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 12,000. The VIN was not available.
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot, the contact started the vehicle, and the rear windshield exploded. There was no impact on the rear windshield that could have caused the rear windshield to explode. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000.
I arrived home and had just turned off my vehicle. I was sitting in the car talking on the phone when I heard a loud noise, like a bomb explosion. When I got out the car to inspect my vehicle and the area around, I saw that my rear windshield had exploded & was shattered. Even the area around the window frame was broken was shattered. My car was in park, there were no objects around or above my car as I was in the parking lot & there were no other cars parked there at the time. I went to the dealership who stated they spoke with Honda and apparently there are other people who have experienced the same thing & that it may be a defroster issue. I was instructed to contact my insurance at this time since no active recalls have been issued. I was able to schedule an appointment for 1/10/24 through my insurance to have it repaired. Before this incident, I have had no issues with my car.
I was on the road for about 5 minutes when there was a load bang I was not sure what happened then a I drove crack crack so I pulled over to look at and saw a big hole in my back window. No body was around when it happened.
Closed my front passenger side door and the rear hatchback glass completely shattered. Hundreds of pieces of shattered glass were now inside the rear lift gate section of my vehicle. The glass shattered around the edges and in the center. Some remained around the edges but continued to fall out at the slightest movement, such as when I got in the vehicle and closed my door to call the dealership. Contacted my dealership who said there were no recalls on my vehicle and they stated they had not heard of this, though I've seen many similar complaints here. Dealership suggested I place a claim through my insurance company. It hardly seems fair to me that my insurance should foot the bill for an obvious manufacturing defect on Honda's part.
Rear windshield was exploded while the vehicle is not in motion
Rear windshield suddenly cracked and completely shattered.
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