2023 Honda HR-V: windshield cracks

Filed May 18, 2025 · Electrical, Engine · CA

In November 2022, before I even drove off the lot, when I noticed and asked about a rattling noise coming from the passenger-side front window, I was told it was normal because it’s a brand-new car. Within a few hundred miles, I began to experience issues with the car, felt the electrical problems and car felt shaky and unstable. As this continued, I’ve received a reminder from Honda about the three years of service and to schedule an appointment with a certified dealer. And I did, this is also when brought up the fact that I feel and experiences issues with the car, but it remained ignored. Fast-forward to Spring 2023, issues worsen, while driving with a minor in a rear-facing car seat, I heard a loud noise that sounded like gunfire. It took a moment to realize that the rear windshield had suddenly shattered without a warning. This incident caused severe emotional distress, especially given the presence of a minor child in the vehicle. Since May 2023, the certified dealer failed to resolve the ongoing and swishing wind noise coming from the rear. This left us and our child with no safe, no reliable transportation on forward. Then, the vehicle began to turn off its monitors and exhibit more electrical malfunctions, along with engine problems. I continued bringing the vehicle in and its complimentary services and routine maintenance, reporting the problems each time, but nothing was ever resolved. Throughout the years the issues continue to worsen. Most recently, the front windshield cracked spontaneously, and within a few weeks again heard the gunfire, at that time around the sunroof, exploded suddenly and shattered without any external impact or warning. That day I’ve re-routed from and to the local dealer, slowly with the hazard lights as the shattered glass began to spread. Same day the dealer accepted the vehicle, for warranty repairs, service, further complimentary inspection that revealed even more issues. But soon after this dealer refused... [see attached]

Filed Mar 19, 2025 · Visibility · FL

Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks.

Filed Feb 22, 2024 · Visibility · CA

While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 7, 2024 · Visibility · CA

Rear windshield suddenly cracked and completely shattered.

Filed Jan 4, 2024 · NJ

I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.

Filed Nov 23, 2023 · Visibility · NC

Rear windshield shattered without any impact. Car was parked. Windshield was not cracked or scratched in any way.

Filed Nov 10, 2023 · Visibility · NH

Came to a stop sign heard a pop noise in back of car, back windshield is all cracked like crackle glass

Filed Nov 7, 2023 · Visibility · CA

On my way to work this morning, I heard a loud shattering sound and when I looked back, my back windshield was cracked everywhere. There wasn’t anything thrown at my vehicle from any direction. I pulled over shortly after and saw the bottom and sides of the windshield was chipping away and the glass was falling down, along with the seal through the outside of my car. On the inside, the glass was still cracking and slowly falling out. There was no warning or any indication that this would happen.

Filed Oct 15, 2023 · Visibility · MD

I was parked in a parking lot when the rear windshield exploded and the glass would fall apart with a single touch. There was no crash and no other damage, just the rear windshield cracking.

Filed Oct 4, 2023 · Visibility · PA

Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. Windshield started cracking around the edges and then progressed more inwards towards the middle. Huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten severely injured. I do not see any open recalls about this issue on Honda’s website, but it seems like this issue is happening to other individuals too.

Filed Sep 30, 2023 · NJ

I was driving on my way home and I heard a large pop. It turned out to be my rear windshield that was spider cracked and a huge hole on the passenger side

Filed Sep 25, 2023 · Visibility · MA

I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.