My vehicle underwent Honda’s fuel-pump safety recall repair at an authorized Honda dealer on April 1, 2025. After the recall repair, the vehicle developed a sensor warning directing me to return to the dealer. On February 17, 2026, the dealer inspected the vehicle. Its repair record states “HIGH CIRCUIT VOLTAGE” at terminal #2 and “FOUND PIN MELTED IN FUEL PUMP ASSEMBLY.” The dealer replaced the complete fuel-pump assembly at no charge. A dealership representative later told me their mechanic had accidentally caused the melted-pin condition during the earlier recall work. Since then, I have experienced recurring instrument-cluster/display corruption with vertical lines/banding that can make portions of the digital display unreadable. I have photos/videos documenting multiple occurrences. I am concerned because important vehicle information can become unreadable while driving. I have also observed estimated full-tank range decline from historically about 425 miles to approximately 373–395 miles. I have documented a fill of 7.438 gallons followed by a displayed range of 373 miles. I do not know whether this is related. I do not know whether the cluster malfunction or range concern is related to the recall repair, documented high-circuit-voltage/melted-pin condition, or subsequent fuel-pump replacement. I opened a case with American Honda. Its case manager characterized this as a “workmanship issue” and said he would contact the original dealer’s service manager to have it addressed. I have not received that promised contact. I ask the federal safety agency to investigate whether the recall repair and subsequent electrical and instrument-cluster problems present a safety defect requiring further action.
Honda Insight fuel pump problems
11 of the 519 owner complaints about the Honda Insight describe fuel pump failure, most of them for the 2019 model year.
- owner complaints
- 11
- worst model year
- 2019
By model year
- 20221
- 20201
- 20199
Often reported together
What owners say
The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!
Engine will start shaking and making a helicopter sound while idling or driving under 45. Check engine light will begin to blink. While on the interstate, engine began to shake loudly making helicopter sound. Then it began to decelerate from 75 to 40 ON THE INTERSTATE before stalling out completely. I had to coast it into the pull off lane to avoid being hit. Spark plugs were replaced, but issue continues. Mechanic said it sounds like a fuel pump issue when I recorded it on video. When we restarted the car, engine light was not on so error codes could not be read.
I am writing to report a potentially serious safety issue with my vehicle. My car recently had its fuel pump replaced/repaired as part of a recall. However, only about 2 years after this recall repair, my car stopped accelerating while I was driving. This left me and my toddler stranded in the middle of the road in 110 degrees, creating a dangerous situation for us and other drivers. I took the vehicle to the dealership, where they diagnosed that the fuel pump needs to be replaced again. This is concerning as fuel pumps are typically expected to last up to 100,000 miles, and mine was just recently replaced/repaired due to the recall. This incident has caused significant hardship: It put my child and me in a potentially dangerous roadside situation. I lost a day's wages due to being unable to get to work. I am now faced with paying for over a thousand dollars of repairs, as I have no other option. I need my vehicle to get to work and transport my child. I am concerned that there may be a persistent issue with the fuel pumps in this vehicle model, or that the recall repair was not performed adequately. My Honda Service Consultant mentioned that there was a Honda bulletin letting them know of this sort of problem in cars that my make/model/year falls under and beckoned to another car with seemingly the same issue. This leaves me wondering why a, to all intents and purposes, common issue is a bulletin for instead of a recall. I request that the federal safety agency investigate this matter to ensure the safety of other drivers who may have had the same recall repair. Thank you for your attention to this matter.
I received a letter from Honda indicating a recall for the fuel pump impeller. The only thing Honda failed to say was for me to go to a dealership to get this fixed. Instead they sent a letter saying that they know the recall is needed but they didn’t know when they would have the piece available. I believe the letter was received in January 2024. Still to this date I haven’t received a letter from Honda indicating to take my vehicle in for repair. I am not sure how Honda is not prioritizing this as according to their letter our cars can stall while driving causing an accident. I would like my vehicle fixed as I don’t want to drive everyday and worry that my car will stall and possibly kill me. I have felt my gas pedals to feel weird as there’s times that I push the gas and my car accelerates too fast and there are times when I take my foot off the gas pedal it like shakes a little. My car has been feeling very different with regards to the gas pedal. I am concerned that it has to do with the recall.
Fuel pump damage. 2019 and 2020 have recalls but not in this Vin range. Same failure issue though presents.
Fuel pump failed issue causing gas gauge and battery not to register levels
On July 22, 2022 I was driving my Honda Insight 2020. I was on the highway, current mileage on vehicle 50,796 miles, my speed was normal at 65 MPH when the car lost the ability to accelerate and it stalled. I was forced to make an emergency stop on the side of the interstate. Vehicle displayed on the dashboard "Critical Failure Detected. Stop Driving When Safe" The acceleration on the car kept decreasing and when stop it displayed "Power System Problem. Do Not Drive." Pulling to the side of the interstate was very scary because trucks were flying at about 80mph. I requested for tow company to pick me up but after hour wait, I gave up waiting on the tow truck. I restarted the vehicle and I was able to take off again. The fuel gas showed half of tank so I continue to drive. Forty miles later down the road, the same issue occurred again. I waited 30 minutes and since I was near a gas station I filled up the gas tank to full capacity. I drove another 100 miles (very skeptical) until I reached my final destination. During my drive I felt like the car had difficulties going into gear above 65MPH. The following day I took the vehicle to the Honda dealer, they said they couldn't pin point exactly what it is. Test show no issues on their diagnostic computer. However, the computer show a record of time and issue happening. They believe it is a fuel pump sensor relay. The vehicle senses I am out of fuel, which is not the case. Honda dealer will replace the sensor/relay and I will pay for it. The dealer states this vehicle is not part of a fuel pump recall. This issue needs to be addressed before it creates a scenario with fatalities, which can easily occur.
Fuel pump replaced in 10/2020 for recall 20v314000. In 1/2021 I was passing a vehicle on the interstate when the check engine light started flashing, the vehicle started bucking, and I lost acceleration. After shutting off the car for a few minutes I was able to continue driving at interstate speeds. A local shop read the code and reported a misfire on cylinders 3 and 4. Honda technicians couldn't recreate the issue or view any code history, but during a test drive found that the fuel gauge had stopped functioning. Upon inspection of the previously replaced fuel pump it was discovered that the wires were crumbling. The fuel pump installed during a recall caused the exact issue it was supposed to avoid. The service advisor quoted someone at honda as saying they've seen a few of these issues come back after the initial recall.
Honda has been unable to address the existing recall for the fuel pump on my car. I've called multiple times between july 2020 and today (october 19th 2020). They state that the parts have not been released to the dealer, and that I should call again in a couple weeks. They are not resolving this issue in a timely manner.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of the federal safety agency recall numbers 21V‑215 and 20V‑314.
Recall number 23V858000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1‑888‑234‑2138. Note: This recall is an expansion of recall 20V‑314.
Recall number 21V215000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138.
Recall number 20V314000 · Recall details
Questions about the Honda Insight fuel pump
Which Honda Insight years have fuel pump failure problems?
The model years with the most reports are 2019 (9 complaints), 2020 (1 complaints) and 2022 (1 complaints).
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