Suspension "thump noise" with each dip in road @20 MPH. Dealer unable to duplicate. Factory rep. Refuses to contact me for test ride. Manufacturer states 'honda reps do not interface with customers"
2006 Honda Odyssey suspension complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The van has drove terrible almost from the time we have bought it. It pulled very bad on the expressway to the left. It can change lanes all by itself, like autopilot. We took it in repeatedly, and all they would do is give it a front end alignment, and wouldn't test drive it or anything. Finally over christmas week they tried and tried to fix it. They adjusted the engine cradle so it was heavier on one side then the other, they adjusted the tire pressure off 2 pounds on one side and tilted one tire 10 degrees off from the other ones. They also put long camber bolts in the engine cradle. Well the van now drive worse then ever. They had a factory rep. Drive it and before that they told me that they might have to fly in a engineer to try to fix it. He test drove it and said oh it drive like all 2006 honda odsseys. Then we were told there was nothing more they could do. We are now going through the bbb to get our money back. We cannot believe how terrible we were treated by brighton honda dealership and by honda's customer service. Don't buy a honda ever!!! If there is something wrong with it ever they wont and don't stand behind their vehicles!!! I bought this van for safety for my 3 small children and feel like we are driving a death trap. Try driving a van that pulls to the left and then to the right on icy roads. Fun!!
Purchased vehicle 5/23/06. Vehicle has vibration in steering wheel since purchase. Honda has balanced wheels twice without solving problem. I took vehicle to dealer 7/13/06 and asked for repair of defect under new car warranty. Dealer refused and gave me a work order stating: honda representative had found, last time in, " vibration to be normal at this time as per dpsm 999"...in conversation with honda rep. He told me vibrations are not a defect but a characteristic of this vehicle. Safety, excessive wear on mechanical components and degraded re-sale values are not an issue. It was also my responsibility prior to purchasing vehicle to test drive and determine "characteristics" and either to purchase or decline purchasing on that basis... It appears honda is attempting to shift the burden and expense of their defects on the consumer.
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