This is a follow-up of my complaint number 11076339. On that complaint I forgot to report that on 2/18/18 after a long weekend away and not driving the van for 4 days, when I tried to start it the battery was completely dead. I had to contact my insurance (geico) who dispatched a tow truck to jump start my van. Since then almost every time I start or turn off the key to my van it tell me "bat low'. I contacted the dealer and again they tell me that the van works as designed, that I need to drive the van every day for long rides. This is not acceptable. Honda needs to recall these 2011 odysseys and rectify the problem. Thank you in advance for your assistance with this matter. [xxx] the consumer requested an update. *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 Honda Odyssey electrical complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
Tl* the contact owns a 2011 honda odyssey. While operating the vehicle, the "check charging system" and "low battery" sensor indicators illuminated and the vehicle suddenly shut off. The vehicle was taken to jeffrey honda (30800 gratiot ave, roseville, mi 48066), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 103,000.
Have a brand new battery and every time I start or when I turn off the van it tells me "bat low". The dealer also replaced the battery sensor but the problem did not go away. I took van several times to dealer but they say: the van runs as designed, but, how ironic, it could not pass the nys inspection.they told me to drive it for 60 miles at high speed and hopefully it would then pass inspection. It did. There is a design fault with the electric system and honda refuses to address the problem. Did some research online and a lot of other people have the same problems with their 2011 honda odyssey. Attached is their servicenews article of feb 2011 outlining the problem. The dealer followed the directions but the problem persists. Honda needs to correct the problem once and for all. Thank you. The consumer requested an update.
Location, staten island, ny. Date, 10/29/2017. Time, about 9:45pm. Drove over a few puddles in pouring rain and a hilly road. Suddenly, the check charge system light came on and complete loss of power steering. A minute later, it was restored. It happened again about a minute later. Then it was back to normal. Was able to drive safely home. Extremely hazardous if the loss of alternator power can immediately cause lost of steering.
Passenger side door motor assembly and cable. Coated cable rusted and snapped. Substandard cable quality. Premature failure. Car was stationary. Cable snapped and popped outside of the vehicle potentially injuring person standing near door. Door unable to close without unreasonable force posing danger to passengers riding with open door. Passenger can not exit car with cable snapped. Can not replace just the cable causing undue financial hardship. Seat heater- faulty, crimp in heater broke causing failure with normal use by 100 pound person.
While driving the vehicle the check battery light comes on. It's not a battery issue. I have installed a brand new battery. Once the voltage drops the vehicle become sluggish and will not accelerate. This could be very dangerous in a high-speed situation such as on a busy freeway. In doing research I have found this appears to be a fairly widespread issue. But I do not know if there have been any deaths as a result of it yet. I do not believe honda is doing anything about the issue. It appears to be affecting some later models as well.
Car when on bluetooth with iphone will abruptly cut off and not allow operator to use hands free. Every day this happens.
Battery warning came on so replaced battery. Light came on again a few weeks later so had battery tested as well as anything that would drain battery life. Everything was good. But now every time I open the door or turn off the car the car loudly beeps a low battery warning. Fed up with it. If car was not paid off I would trade it in but would think twice bout getting another honda since they won't fix the problem.
8 months ago while vehicle was park, rain came inside the van behind rear view mirror down through the radio.04/01/16 while driving(highway) in the rain water again came inside the van behind the rear view mirror.talked to service tech. She stated this a common problem with honda, but they still have to charge for this manufactured problem.have 75535 miles.
Change battery warning! Just replaced for a brand battery. Two months later the same thing!?
The battery and electrical system frequently goes dead, leaving my family stranded and feeling insecure about the safety of this vehicle. For example, if I sit in the car, turned off, with the key in the ignition (no lights on, no radio, etc.) the battery will die. I have to have it jumped, or wait hours (without the key in the ignition) for the battery to recharge. I don't feel safe being stranded someplace for hours at night.
Have a recurring issue with TPMS light on my honda mini-van. Have been to the dealer several times to have it looked at, the code coming back is "radio frequency third wheel", and this light on the dashboard will not shut off. The dealer told me this is something they cannot fix. Honda corp needs to acknowledge the problem and inform dealers how to fix the TPMS indicator light. I have read that smart phones, laptops, etc can cause this problem, which should not even be an issue. I will always have my smart phone with me for safety purposes. Technology should never be an interference issue with TPMS. This indicator jolts/scares me when it comes on, most times on the highway nearly causing an accident. The dealer today told me to put black tape over the lights so they don't bother me, that was their answer!! Not acceptable. ....updated 11/13/15 *bf I went to a non-honda repair shop who fixed the faulty sensor and all is good with the van. The honda dealer was incorrectly telling me that it was a radio frequency error due to the electronics in my car. I went to another place, who diagnosed and fixed the TPMS perfectly. Updated 11/18/15.
The battery and electrical system frequently goes dead, leaving my family stranded and feeling insecure about the safety of this vehicle.
Driving approximately 25mph on a side street. Car shut off while driving. Immediately lost power steering and power brakes. Had to come to a complete stop to restart car. Car restarted and drove 1 mile home. Car towed to dealership. Dealership could find no error message on computer reading.
My ignition key is falling apart. The ignition key contains the security chip to allow the car to start/run and it also contains the transmitter to lock and unlock the car. The housing of the key is coming apart. I am concerned that my car may stop running if the security chip falls out of the housing, as I am driving. This would cause the engine to stop running and the lost of power for the brakes and steering. I reported this issue to honda and they are not interested in assisting me with repairing his as a warranty issue. The cost to replace the key is in excess of $100.00. Many individuals are doing well to just make the car payment and do not have the funds to purchase a replacement key due to the above mentioned issue. Seeing that gm has had a number of crashes related to the ignition switch, I believe that a similar issue is likely to occur with honda's using the same key as my 2011 odyssey ex-l.
Car failed to start for over 3 hours.
Car fails to respond to key fob transmitter.
Key hot to touch when removed from ignition after short drive. This is latest in series of apparent electrical problems, including dead battery when 6 weeks old, numerous failures of keypad lock transmitter and failure to start, false readings on indicators, bluetooth disconnects, voice command system failures.
Car will not respond to keyfob. Need to manually unlock. Three unsuccessful attempts to start car. Battery was replaced at approx 600 miles because it was dead. Dealer has checked out and cannot figure out problem.
Car failed to respond to keypad lock transmitter, and then failed to start 3 consecutive attempts. This same car's previous battery died completely approximately 4 weeks after initial purchase and was replaced just 4 months ago. Car has also had numerous incidents where voice recognition and cellphone blu-ray connection acted erratically or failed completely.
Battery warning light continually lights. Dealer indicates that we need to drive the vehicle more. All interior lights shut off. Dealer has been useless. Honda refuses to acknowledge. (google "honda odyssey 2011 low battery indicator problem" to see the thousands of customers with this problem.) stay away from honda.
Bought a 2011 honda odyssey touring elite in 3/2011. Now 4 months later I am getting the "battery charge low" warning. Have taken the car to the dealership and spoke to them. They state it's not a problem and I need to drive the car more. It is concerning that the car shuts the dome lights off, even the dash lights off automatically. This is a supposed safety item of the car that I am to ignore? I am deeply concerned regarding this issue. First, honda is not acknowledging the seriousness of this -- "ignore it. It's not a problem." second, this issue, I feel, is potentially placing my family in danger if the battery cannot stay charged. Finally, this is not an infrequent issue as evidenced by the number of posts/complaints on the federal safety agency website and other forums on the web (www.odyclub.com) yet honda continues not to put out a tsb regarding this problem. The complaints continue and no action is being taken by honda to fix the problem. This seems reminiscent of toyota stating there wasn't an accelerator pedal issue. Something needs to be done before someone is hurt, and it seems the lowly consumer is not making it happen.
Batt lo warning comes on from time to time in our 2011 honda odyssey. I have had the vehicle at the dealers twice for this problem, one time for 2 days with nothing more from the service manager "to drive the car more to keep the battery charged up" this is not a fix, it is only a band aid. Honda of america service rep I talked with was a total waste of time. I told him the wife is worried that if it is real and ignored she may be left stranded which could be a danger to her in these times. Honda has sent a "service news article" to their dealers about this problem but again their comment to fix the problem is to charge the battery and momentarily disconnect the battery sensor for 10 sec, and again this was done to our vehicle and was only a short term fix., within days it was doing it again. Honda needs to step up to the plate and get this generic problem fixed.
2011 honda odyssey el. On the informational display the battery charge low warning light has come on for the second time in approximately 45 days. The first time I took it to the dealer who reset the sensor. He told me that when it happens again to do the same thing. It bothers me that I have to disable a safety feature for this vehicle in order to use it in the manner that it was intended. I am concerned that my wife will be left stranded with a dead battery.
This little yellow alarm message flashes on the dashboard: "battery charge low - switch off all lights and electrical devices" and then it shuts everything off...overhead lights, dash lights - things like that. That light can be on and we can drive clear to tacoma before it goes off. We can have just returned home after a trip to monroe (almost 100 miles) and we will get that message and - again - it will shut everything off. The car has not shut down while we are traveling down the road - but it is frightening to see that message when we are driving down the freeway. I can go by the car when it is in the garage and shut off and all of a sudden, I will hear the beeping and then I will see the alarm message flashing in the car. The car is off! No one touched the car - but it starts flashing! They keep telling us we need to drive the car more....but come on - it is 95 miles to monroe!
Battery died after owning brand new car for about 5 weeks.
Battery low indicator light comes on no matter how much we drive the vehicle.
Since taking delivery of my 2011 honda odyssey it has had a faulty battery sensor, this is a known issue that is not being addressed. The sensor falsely reports that the battery is low and disables some of the onboard equipment including interior lights and pathway lights leaving car in the dark.
I had brought my 2011 honda odyssey in for service on 05/13/11 at 10:08 am because of a "low battery warning light" that comes on whenever any door is open. I had purchased this vehicle on 03/14/2011 from stockton honda. The VIN is [xxx]. My van is less than 3 months old with less than 3,000 miles. The ?low battery warning light? Should not come on because this is a brand new vehicle. When the ?low battery warning light? Comes on, all the interior lights turn off automatically. This is a very dangerous situation, especially when I come home in the evening and my children cannot see where they are walking to get out of the van. Every night when I come home with my children, I have to go inside my home first to get a flash light in order to provide lighting for my children to see where they are walking to help guide them out of the van safely. I had called american honda to file a complaint regarding this issue and so far, I had been given the run around. Honda is refusing to acknowledge that this is a safety issue and refused to fix the issues. I had research on several online honda forums and found that I am not the only 2011 honda odyssey owner that is having this problem. American honda had finally acknowledge that the battery sensor is too sensitive and I was told by [xxx] that she is trying to send out an update battery sensor to serramonte honda to repair my van by 05/31/2011. As of 06/03/2011, [xxx] had failed to send out any part and just keep putting me off and giving me the run around. Why is it so hard for honda to admit that they had made a mistake and just take responsibility and accountability for their products? California lemon law states that if the manufacturer had failed to repair the issues after reasonable amount of attempts, then the manufacturer is require to refunding the purchase price or replacing the vehicle. Thank you for your time and attention to help rectify this matter. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The battery management system sets off an alarm (battery charge low) almost every time I drive the vehicle. This has been an ongoing issue since the vehicle was purchased new in nov 2010. This is a safety issue because the system is not designed to charge the battery properly and may cause me to be stranded with a dead battery with normal driving and usage. Honda indicates the car needs to be 'driven longer' in order to avoid the error. I continue to see the error even after driving for 40+ minutes, which should be sufficient time to charge the battery. Additionally, when this error occurs it shuts off all the interior lights in the van, which is another safety issue as I have no interior lights when I am trying to load my children in their car seats at night.
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