1. Issue: *Multiple (5+) warning lights on dash [i.e. road departure mitigation system problem, adaptive cruise control problem, lane keeping assist problem, auto high beam warning, collision mitigation system problem etc.] 2. Honda Dealer diagnosed & confirmed the issue as "multi purpose internal camera failure" 3. A failed camera affects safety related functionality which affects the safety of both driver and other drivers. 4. The issue first appeared March 16th, 2024
2020 Honda Odyssey driver assistance complaints
Page 8 of 8: complaints 191 to 218 of 218, newest first, as owners wrote them.
Multipurpose front camera failure causing adaptive cruise, lane keep, auto highbeams, and collision mitigation to be disabled at 51k miles, error code U3000-49
All systems associated with the Lane Keeping Assist System are intermittent. No event caused them to initially fail and no discernible conditions cause it to fail currently. The system works intermittently.
Was driving to work while raining.hit a water puddle hydroplaned, The stop brake warning light came,vehiical slammed on the brakes, and the steering wheel locked up. There where not other vehicals on the road.Rolled the vehical 3 times. On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present.
In my area, there has been lots of heavy rain. There was a water leak on the interior rear driver side, causing the tailgate control module (TCM) to fail part # 74970-THR-A12 The tailgate trunk or 5th door is not working, will not open, will not activate. I took my 2020 honda odyssey my local dealership but no help. Many vans from Honda, years 2018-2021 are having this very same issue. Please help Me resolved this matter. Honda should have a recall on this and replace at no charge.
The entire ADAS system has begun loosing sensing capabilities for a time period but start working again later. It comes and goes regularly at this point. This inconsistency could cause and accident. There are system problem warning lights on the dash when the system is down. The car is too new for this issue. The dealer reports that the front camera is the issue but I would think it has more to do with the wiring possibly shorting out.
All advanced driver assistance systems have stopped working while driving. This has also caused brake and transmission errors to show.
LKAS, Adaptive cruise control, forward collision warning, automatic emergency braking, lane departure warning all malfunctioned. Dealer inspected and determined it is an overheated camera that controls all the mentioned safety functions. This happened while driving on highway and has never worked again. I did confirm with the dealer this is the 3 instance they have seen of this in the past 3 months.
The contact owns a 2020 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 23V431000 (Back Over Prevention). The contact stated that on several occasions while driving at various speeds, there was a static sound from from the radio. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
This event happens intermittently, and has occurred approximately 4 times. When the issue occurs it happens as follows: 1. Vehicle comes to a complete stop, and driver's foot has depressed brake pedal 2. Vehicle automatic start/stop feature turns off engine. 3. Driver lifts foot off pedal, begins to apply pressure to gas pedal. 4. Vehicle automatically re-starts engine 5. Vehicle starts to move forward, and then lurches - it feels like the brakes are being applied by the vehicle independently from the driver's action. 6. Alerts start appearing on the dashboard - a message that the Forward Collision Warning System has been disabled and the "BRAKE" light starts flashing for 30 seconds to a minute afterwards. 7. Vehicle then starts to move forward without issue, Collision System message goes away, but BRAKE light on instrument cluster continues to flash for a period of time. This issue presents a safety risk as the vehicle does not respond to driver's input as expected when this issue occurs, appears to brake on its own. Interferes with a driver's ability to move through an intersection after stoping. I have taken the vehicle to a Honda dealership (Penske Honda, Indianapolis Indiana) and they were unable to replicate the issue and did not find any stored error codes in the vehicle comptuer.
The contact owns a 2020 Honda Odyssey. The contact stated while reversing from a parking spot, the back over prevention camera was blank. The contact stated that the vehicle struck a delivery truck. There were no warning lights illuminated. There was no Police report filed. The contact received notification of the federal safety agency Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 14,000. Parts distribution disconnect.
Honda 36160-THR-A81 Camera Monocular for 2019 Honda Odyssey 36160THRA81 Honda Sensing Camera Monocular system failed giving ACC- Adaptive Cruise Control Problem, LKAS - Lane Keep Asset Problem, Collision Mitigation Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem, Brake System light on.
Front windshield camera, controls adaptive cruise control, lane keep assist, lane departure mitigation, front collision mitigation, auto high beam, all the lights came on and all the features stopped working. We were 1500 miles from home when this happened had it repaired at a dealership $1300. I called Honda corporate and after 2 days a customer service representative called me back. He told me the vehicle was 2500 miles out of warranty and it's a car and cars are going to break down. That I should drive it back home and have the dealership repair it and they might be able to help with some kind of reimbursement. I did not want to drive it that far without all the systems functioning so he said well that's on me.
The following errors suddenly appeared one-at-a-time, causing all the advanced driver assistance capabilities to stop working, including regular cruise control: * ACC - Adaptive Cruise Control Problem * LKAS - Lane Keeping Assist Problem * Collision Mitigation System Problem * Road Departure Mitigation System Problem * Auto High-Beam Problem * Brake System light also appeared. Battery replacement did not fix issue. Errors usually appear within about 30-60 seconds of turning the car on, but errors occasionally go in and out intermittently. Lights come on with a distracting beep one-at-a-time, causing major distractions while driving and suddenly disabling any active cruise and/or LKAS features while driving in traffic. Dealer stated the windshield mounted LKAS camera needs to be replaced for $1592 + tax. Safety features should not be flaky, and customers should not bear the cost of repairing safety equipment such as this. This should be strongly considered for a recall.
The vehicle is currenting having an issue with the MOST feature which is causing a static sound coming from the speakers as well as the DVD/CD player not working at all. Once in a while when idling with brake on the vehicle will shut and down and restart on its on quickly. When this happens multiple warnings will appear on the dashes warning system. Some of these warnings are mitigation collision warning, cruise control, and low power.
The contact owns a 2020 Honda Odyssey. The contact stated while the vehicle was at a complete stop at the traffic light, the collision mitigation braking system (CMBS) warning light illuminated and a message indicating to shift to park(P) was displayed. The contact shifted to park and shifted back into drive(D); however, the vehicle failed to accelerate. The contact stated that he turned off and restarted the vehicle and was able to drive to his destination. The vehicle was taken to the local dealer however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
While driving at various speeds, my vehicle will intermittently brake without warning on its own. The brake warning symbol will flash on the instrument panel and the steering wheel shakes. The surprise and unexpected braking caused me alarm as well as my passengers who did not understand why the vehicle suddenly braked for no apparent reason. I have experienced this multiple times while driving. Most recently, we were exiting the freeway and moved into the exit lane. There was no car directly in front of me but the car suddenly braked scaring us all.
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Reverse backup camera works only intermittently. Several YouTube videos report the same complaint over many years. Dealership unable to duplicate even though I present them my own video with infotainment center warning “CAMERA SYSTEM FAILURE”.
The contact owns a 2020 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to shift into reverse(R) in rainy weather, the rearview camera failed to operate as designed. The approximate failure mileage was 14,000. Parts distribution disconnect.
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.
The contact owns a 2020 Honda Odyssey. The contact received notification of the federal safety agency Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
The contact's friend owns a 2020 Honda Odyssey. The contact stated that his friend received a recall notification of the federal safety agency Campaign Number: 20V438000 (Back Over Prevention) however, the dealer informed her that the parts for the recall repair were not yet available. The contact stated that the rearview camera was foggy while reversing. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 9,000. Parts distribution disconnect.
Recall # 20v‑438 incomplete. Parts ordered 12/16/2020 . Parts have not arrived as of 4/3/2021.
Major safety concern (brake fail during driving) with new 2020 honda odyssey with 2618 miles driven. Brake made loud squeak noise right after purchase and took it to local honda dealership where car was purchased 4 times. Honda dealership resurfaced rotor 2 different times. About 12-14 days ago, honda odyssey brake failed when going down at slight grade. When brake paddle was applied, entire van, including steering wheel shake and van failed to stop. My driving habit of leaving large gap between vehicle saved my life. It took approximately 1/3 or 0.33 mile to bring car to stop. I saved my life along with other on road on this incident. Van is parked in garage and not being driven until honda north america and/or the federal safety agency | the federal safety agency inspect the vehicle.
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