Adaptive Cruise Control Automatic Emergency Braking Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Auto -high beams Every time I start up my car all the above error messages come up stating there is a problem. My cruise control is not able to be used at all. This appears to be a very common issue amongst Honda Sensing from the research I have done. Honda was even taken to court over this issue.
2020 Honda Passport driver assistance problems
35 complaints (33% of all complaints for this car). Typical mileage when it fails: 8,000. 1 crash reported.
- owner complaints
- 35
- of this car's complaints
- 33%
- typical mileage
- 8,000
- crashes
- 1
- recalls
- 3
Which part fails
- Automatic emergency braking23
- Warnings15
- Adaptive cruise control12
- Warning6
- Assist5
- Sensing system: camera1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Honda Passport driver assistance problems in other years
Specific symptoms reported on the 2020 Honda Passport driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
- Risk
- Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is T89.
Recall number 20V439000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is Y7Y.
Recall number 20V440000 · Recall details
Related investigations
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
EA25002
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE24008
What 2020 Honda Passport owners say
Most recent owner complaints, unedited.
I am experiencing a sudden and total failure of the front windshield-mounted camera sensor on my 2020 Honda Passport. Without warning, the vehicle's dashboard displays a cascade of simultaneous critical system errors as documented in my attachments. When this camera fails, it completely disables the entire Honda Sensing safety suite. The vehicle abruptly loses critical crash-avoidance features, including Automatic Emergency Braking, Forward Collision Warning, and Lane Keep Assist. Operating the vehicle with a constantly flashing dashboard while suddenly lacking the advertised safety features poses an immediate safety hazard. My local Honda dealership confirmed the front camera component is defective. However, Honda refuses to issue a safety recall or cover the full cost of the repair, offering only a partial "goodwill" assistance gesture that forces me to pay out-of-pocket for an inherently dangerous factory defect. This camera architecture mirrors the exact defect currently being litigated in active California class action lawsuits (e.g., Jones, et al. v. American Honda Motor Co. Inc.) for other Honda models. The Passport should be included in a safety recall immediately.
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / the federal safety agency Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.
Multipurpose camera stopped working and most of the safety systems alerts are on now and don’t work
It's a sunny day in Florida and approximately at [XXX] while traveling straight on a public roadway, the vehicle directly in front of me moved into the left-turn lane, completely clearing my lane of travel. As I actively accelerated to pass the turning vehicle, my Honda’s Collision Mitigation Braking System (CMBS) inadvertently activated despite my lane being completely clear and unobstructed. The emergency automatic braking engaged forcefully just after I passed the vehicle in the left-turn lane. This unexpected, false-positive braking event caused a severe, rapid deceleration that nearly resulted in a rear-end collision by the vehicle traveling behind me. This exact situation has occurred on 3 other separate occasions. I'm in fear of being rear-ended, especially with my kids in the car, because my vehicle body language prior to the forceful braking has been acceleration. The drivers behind me are likely to see my acceleration and proceed with their own acceleration just to be blind-sided with my vehicles sudden and hard braking. It's a disaster waiting to happen, especially on busy roadways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Component/System: Multipurpose Camera Unit (IDAS/ADAS system) — U3000-49 "Internal Electronic Failure" + cascading CAN communication faults. The vehicle and diagnostic data (May 15, 2026 scan) are available for inspection upon request. 2. Safety Risk: Warning lights for LKAS (Lane Keeping) and ACC (Adaptive Cruise) disabled those systems. No crash or loss-of-control occurred; the issue was discovered post-service before driving. 3. Reproduction/Confirmation: Confirmed by dealer lights absent at drop-off (their photo, Exhibit A), present after oil change. Diagnostic scan at dealer (2:26 PM May 15) verified U3000-49 + codes. Not independently reproduced. 4. Inspections: Scanned by Germain Honda dealer only. No manufacturer (Honda Corporate), police, or insurance inspection yet. This complaint package is being submitted to Honda Customer Relations. 5. Warnings/Symptoms: None prior. Vehicle had no ADAS issues or lights at drop-off (dealer photo + advisor confirmation). Lights appeared during/after the May 15, 2026 oil change
Brakes were being applied when no cars were around me. Now, 5 warnings were given to me as I drove down the highway. The warnings were as follows: Adaptive Cruise Control Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Lane Keeping Assist ProblemAuto High-Beam Problem Brake System Light
The Nidec OEM part number 36160-TGS-A03-M1 has failed and causing all five of these alerts to appear as warnings: 1.Road departure mitigation problem 2.Collision Mitigation problem 3. Lane keeping assist problem. 4. Auto high beam problem. 5 Adaptive cruise control failure I don't know if the Nidec part is OEM from Honda and I believe the materials used by Nidec are creating the issue. I thought the Honda OEM part for this camera came from Bosch. The German part appears to made from aluminum, the Nidec part might be a plastic or other material. I am researching the failure rate on your part as I don’t believe there is a heat sink as part of the configuration and the part seems to be out of stock everywhere I look.
The first major issue I just started running into at about 90,000 miles is the engine auto start stop feature. I usually disable it when I drive due to the inability for the car to provide adequate start from a stop, but when I don’t, I’ve had the vehicle completely stall on me at a stoplight and won’t let me restart the vehicle for several minutes leaving me stranded and vulnerable sitting in a lane on a highway. I’ve had about a dozen instances of this issue now over the last several months. The second issue is with the adaptive, cruise control or the emergency, stopping on the vehicle where it will jam on the brakes, even though there are no cars in front of me it inaccurately picks up vehicles in the oncoming lane. There are more than 8 feet separated from my vehicle. I have had the system recalibrated and have complained about it at the dealer, but I’ve been told that there’s nothing wrong with it. Just thought I’d report that as well because it’s almost got me into several accidents by jamming on my brakes for no reason and almost being rear-ended.
Numerous times over the past year, the Passports forward collision warning system and automatic braking system have incorrectly alerted and automatically braked the vehicle when it was not warranted in the situation. This occurs most frequently when on a two lane undivided road (with one lane traveling in each direction). While driving on these roads, the vehicle is frequently incorrectly judging a head on collision will occur with oncoming traffic, and start the audible and visual warning system and sometimes also automatic braking. In these instances both vehicles are well within their side of the roadway and no collision is remotely close to occurring. However the automatic hard braking could cause a rear end collision with the vehicle behind me. Seems to be most common on curvy sections of roadway.
Questions about the 2020 Honda Passport driver assistance
Does the 2020 Honda Passport have driver assistance problems?
Owners have filed 35 complaints about the driver assistance of the 2020 Honda Passport, 33% of all its complaints, more than any other problem.
At what mileage do 2020 Honda Passport driver assistance problems start?
The typical (median) mileage in owner complaints is 8,000 miles.
Was there a recall on the 2020 Honda Passport driver assistance?
Yes, 3 recalls: 23V431000, 20V439000, 20V440000. Check your VIN to see if your car still needs the free repair.
What year does the Honda Passport have the most driver assistance problems?
The Honda Passport model years with the most driver assistance complaints are 2019 (68 complaints), 2021 (54 complaints) and 2020 (35 complaints).
Other 2020 Honda Passport problems
Electrical 33Engine 18Brakes 9Transmission 6Fuel system 5Acceleration 3Airbags 3Tires 3Body 1Lights 1Steering 1Visibility 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Honda Passport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history