There was a blind spot when the consumer looked in both mirrors, he turned his head to look and saw no vehicle. The instant the consumer turned back to the center lane, the vehicle began to spin out of control. The vehicle was totaled and no air bags deployed. *bf the second vehicle of this complaint is: VIN#[xxx] honda pilot 2004. The incident occurred on feb. 6, 2005 in which a similar incident occurred. The consumer looked in both mirrors, turned her head and started in the left lane and instantly swerved out of control. The vehicle spun around several times, went into an embankment, rear first about 40 feet, then hit a small tree. The back window blew out, the trunk was smashed in and none of the air bags deployed. *sc since the vehicle was totaled the consumer purchased another honda pilot and the same incident occurred. *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2003 Honda Pilot airbags complaints
Page 5 of 5: complaints 101 to 115 of 115, newest first, as owners wrote them.
While driving vehicle suddenly accelerated. Driver did not apply the brakes. Driver was unable to maintain control of the vehicle, and it went down embankment smashing into a tree. Upon impact, both air bags did not deploy. No injuries reported. The vehicle was towed and totaled by the insurance. *ak ref. Odi no. 10115735 for 2004.
Srs light came on. Took pilot to honda service to handle recall and presumably correct light problem. Service person said problem was not recall related, instead said problem was SRS control unit. Since vehicle has over 36k miles, this was not covered by warranty.
Air bag light came on. Dealer stated that the cost may not be covered under warranty.*ak the consumer stated this was a recalled item last year. The dealer stated a sensor went bad under the passenger seat. The service advisor stated the consumers problem had not do with the recall.
When using a lap top computer in the vehicle the SRS light came on indicating that the air bags had been deactivated. The electronic waves hit the back of the seat causing this defect. *nm the problem happened repeatedly when the lap top was used in the front seat. The dealer turned the airbags on, on several occasions but cannot stop the occurrence. *sc
On saturday night, 6/19/2004, we purchased a used 2003 honda pilot with aprox 17k miles on it. As part of the purchase agreement, hanlees toyota included an aftermarket leather upgrade for the cloth interior. Subsequently, on monday (6/21/04) we were informed by american honda motors that the aftermarket leather upgrade was both potentially hazardous and would void our manufacturer's warranty. Consequently, on tuesday, 6/22/04, we returned the car to the dealer and advised them of these circumstances, with the intention of a refund of our $5000 deposit and cancellation of the sale. However, hanlees was non cooperative in this request. Reaching an impasse, we left with the car and are now seeking your assistance. Here is the information from honda regarding the safety concerns of the aftermarket leather upgrade: honda service news, no aftermarket leather seat covers with side airbags, never install aftermarket leather seat covers on honda vehicles with side airbags. Here's why: the occupant position detection system (opds) sensors attached to the seat-back foam are calibrated to sense through the seat cover. If the cover material changes, the odps could malfunction or turn on the SRS indicator. Side airbags that deploy through the seat bolster seam are sewn with a special thread that bursts and positions the side airbag to protect the occupant. This thread isn"t available to the aftermarket, which means you must replace the seat cover whenever a side airbag deploys or a seat cover is damaged. Also, when I pointed out the safety issue of the aftermarket leather upgrade I was sold, the response from the customer relations manager at the dealer was well side airbags arent even mandatory, anyway bottom-line, I think it is a potentially dangerous situation for this dealer to offer possibly hazardous aftermarket upgrades to its customers without warning them of their unsafe nature. *ak the onsumer was able to resolve the safety issue and as part of the resolution he would like to withdraw his complaint.
Consumer stated when using laptop on the passenger's seat SRS light came on. As a result, air bags disengaged.
On april 8,2004, the SRS light came on in my pilot. I phoned the dealership and was told it might just need to reset itself because I had something sitting on the passenger seat and that it might take a couple of days for it to reset. The light never went off. I took it in to be checked on april 14, 2004. The service tech reset the SRS light and I was told to bring it back if the light came back on. About 20 miles down the road, the light came back on. I returned to the dealership that afternoon where the service tech told me that the pilot was unsafe to drive because the airbags would not deploy. I was told that the parts would be overnighted and my vehicle would be ready the next afternoon. One of the parts came in but the other part is on national back order. Monday, I was told that the part is on "critical backorder" and hopefully will arrive on april 26.2004. The dealership has provided me with a rental vehicle..I was told that when a part is on national backorder, it can takes months for the part to be available. I, too, like some of the other pilot owners, was told that my cell phone plugged in , could have caused the light to come on. I think that might be a little bit of a stretch.
The SRS light on my 2003 honda pilot came on about a month and a half ago and has stayed on. The dealer looked at it, ordered a part which came in over 3 weeks later, installed the part (I believe it was a new airbag sensor), and still hasn't fixed the problem. They ordered another part which they said would take 3-4 weeks to come in. According to the service department, the airbags would not deploy in an accident currently due to this issue.
The consumer received a letter from the manufacturer about a safety improvement campaign for the front air bags. The consumer took the vehicle to the dealer, who made the necessary repairs. The vehicle was taken to another dealer for another problem. While the mechanic was inspecting the vehicle the front air bags were checked and the mechanic made the necessary repairs according to the safety campaign because it looked like the air bags had not been repaired. The consumer(s) were concerned that repairs were done twice, but problem could recur. *ak the consumer felt that the air bags may not remain adjusted. *sc
3 times we had the SRS light come on and stay on in our 2003 pilot. The second time they replaced the sensor again (warranty), but informed us that there was some sort of rf inside the vehicle interferring with the SRS side airbag in the driver seat. The technician noted that it could be the use of cell phone or television. We had routinely used a portable dvd player in the pilot with AC power inverter plugged into the cigarette lighter. We used this for about a year with no problems. We tried the inverter one more time and without even connecting the dvd player, the SRS light came on. This inverter was powered under the limit labeled on the cigarette lighter. They replaced the whole airbag controller this time which I think probably corrected the problem and is why it kept recurring. But now we are afraid to try again since we got a firm warning from the technician that we aren't supposed ot use inverters in the lighter and if this happens again, they won't cover it! I think they build these SUV's knowing that people will use the receptacles for power, they even label them with voltage limits. I think if there are limitations known, we should be informed exactly what they are so we don't have to eliminate all usage.
I was involved in head and side impact at highway speed and airbags were not deployed, as they should. As a result my wife received nick and back injuries. Had the airbags deployed as they should injuries would have been less severe if any.
While traveling 50 MPH another driver turned in front of my pilot without signaling. The whole right front of my vehicle was pushed in. The problem was that the air bags didn't deploy and according to witnesses the seat belt didn't lock. As a result I bounced off steering wheel twice. 2 days later I received a recall notice from honda saying that air bags are not deploying or deploying late. I believe that my injuries would have been less severe had the air bags deployed and/or the seat belt locked.
While driving at 35 MPH hit a pole, and neither of the four air bags deployed. Vehicle was totaled. Dealer notified.
The air bag light constantly stayed on.
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