The locks work intermittently and the tailgate releases at inopportune times (moving, parking, while unattended). It's inconsistent and extremely challenging especially with small children with the potential of locking them in the car. Proactively, I have to keep one door open to maintain general safety. Additionally, the rear camera is unreliable. It also works intermittently.
2013 Honda Pilot body complaints
Page 3 of 3: complaints 41 to 47 of 47, newest first, as owners wrote them.
Water leaking in from a faulty grommet on the right front passenger a-pillar. Water is coming in from the grommet and causing mold and mildew to form on the front dash pad and on the front carpet and carpet padding.
This vehicle has had a rattling/scraping sound when going over rough pavement going from the right side of the dash through the right door and down the right side to the back. It occurs in all temperatures and despite the dealer regluing the floor and removing 5 lbs of air from the tires, the noise continues. The dealer thinks that it is an issue of floor panels rubbing against each other and will attempt a repair again this week, but it sounds like alot is loose. Car was bought new and has not been in an accident. The scraping sounds continue...
Upon applying the brake in an avoidance situation, I noticed the spongy feel to the brakes. What concerns me more, is that during the process of the event, the brake pedal settles down to below the height of the accelerator and if your foot isn't square on the brake pedal, you wind up hitting the gas while trying to stop the vehicle.. I need to talk with someone. This is most certainly a defect in design.
I noticed water sitting in the area where the pull for the gas tank. At first I thought it was related to bringing a wet umbrella into the car. A few days later I got my car washed and the car wash person pointed out water in the same spot. A few days later we got rain and again water in the same area. At that point we went in to the dealership. They said it was a bad seal. Turns out when they went to replace the seal they broke the windshield. They now have to order a new windshield which means that I will not have my new car for 9 of the 30 days we have owned it (assuming we get it back in time).
We noticed water leaking from the top of the windshield into the interior of the car. Either the seam of the gasket on the exterior of the windshield or the installation of the windshield is defective since it was leaking during a rain storm.
As soon as the vehicle was driven out of the lot, 17 miles on the odometer, after the vehicle was purchased, a vibration was felt coming through the seats at 75 MPH. And multiple resonance frequencies can be felt through the chassis into the interior of the vehicle. This vibration is constant between 65 MPH to 78 MPH (highway speeds) and it get worst during longer periods of driving. These frequencies of vibrations are transmitted to your lower back causing stress and back pain. In addition the interior parts of the car (dash, panels, radio, center console, dvd, etc.) are becoming loose and it can be felt during driving causing a distraction to the passengers. Multiple repairs attempts are being performed by honda dealers and they decided to tell the costumers that this is part of the car design since they re-designed the chassis and suspension to be stiffer for the 2013 models. Multiple complaints are being reported by different customers around the us but not repair has been performed and will not be performed. We do no't want to wait until a tire/wheel becomes loose and kill a family or multiple families on the highways because of an unsafe condition on these vehicles. Also, power steering problems and brake issues (after longer periods of driving, 2+hrs) have been reported without being corrected after multiple attempts.
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