Front camera sensor (behind rear view mirror) has failed prematurely therefore causing multiple dash lights to come on such as ACC, LKAS, collision mitigation system, Brake system. Confirmed battery is not the issue as it is in great condition.
2019 Honda Pilot driver assistance complaints
Page 3 of 8: complaints 41 to 70 of 200, newest first, as owners wrote them.
The Forward facing camera has failed causing the cruise control automatic, breaking land departure, and other various electrical problems due to the malfunction of the camera
I was driving around 30-35 mph when my car's dashboard lights were flickering on and it then gave me a warning that the collision mitigation system was coming on. The car started braking hard and it swerved me to the left, so much so that I was halfway into the left lane. Thankfully no other car was in that lane. Then my car automatically went into neutral and I had to stop on the side of the road. I took the car into the Honda Dealership the same day. They told me that it could possibly be a dirty multi use camera by the rear view mirror and so they claimed to have cleaned it. I'm not certain that was the issue since I had just gotten a car wash recently and it did not seem to have been dirty.
While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles.
Multiple problems flashing. Including CMBS problem, Lane keeping assist problem, road departure warning, adaptive cruise control problem. The car also did an unexpected slow down while driving when there was no obstruction in front of me driving. This was a major safety issue as I could have been rear-ended.
It is available for inspection. We were driving and all of sudden the car became sluggish, started slowing down on the highway and several lights started popping up. The warning lights came up after slowing down and becoming sluggish.
All of the warning lights came on, cruise doesnt work. Dealership told me my camera in the wind shield stopped working. I was given a 2,1000$ estimate from Harvest Honda in Yakima, WA. My car had 84,000 miles on it. No impact to the windshield. It just stopped. I took it to McKinney glass to see if it could possibly be a calibration issue. They confirmed what the dealership told me. It’s defective.
The forward facing camera on the windshield is failing and warning lights on the dashboard keep going off making the ADAS system inoperative. This is also draining the battery. I am told that only Honda has the capability to troubleshoot and repair / replace this camera.
Below features stopped working and when I showed it to the dealership, it was diagnosed to be a Failed Front Camera which I had to get replaced at the dealership to get below features restored. Adaptive Cruise Control Forward Collision Warning Lane Keeping Assistance Auto High-Beam Headlights
The vehicle experiences a persistent stutter/hesitation while driving, which is especially pronounced during acceleration from a stop or at low to moderate speeds. This condition occurs consistently during normal operation and is not a one-time or intermittent event. The hesitation creates a safety concern when accelerating from intersections, merging into traffic, or maintaining smooth vehicle speed. The vehicle feels as though power delivery is interrupted or unstable during acceleration. Multiple warning lights are present. Dealer diagnostics confirmed permanent communication-related fault codes, including CAN bus communication errors and camera/radar-related safety system failures. These fault codes return after clearing and coincide with the drivability hesitation. During inspection, a transmission fluid service was discussed; however, no transmission-specific fault codes were identified. The drivability hesitation has continued alongside the documented electronic and communication-related faults. The issue has been inspected and documented by a dealership. No crash, fire, or injury has occurred, but the condition remains unresolved and continues to affect drivability and safety-related systems.
All the ADAS systems have stopped working. I get warnings and beeping as I drive my vehicle. Numerous people are telling me that it is the $2,000 front sensing camera that needs to be replaced. This is a huge safety concern and it is plaguing the 3rd generation Honda Pilots.
While driving, multiple safety systems suddenly failed at the same time including Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation Braking System, Road Departure Mitigation, and Auto High Beam. All warning lights appeared simultaneously. The vehicle became unsafe to drive relying only on manual control. This appears to be related to the front-facing camera or sensor malfunction. Many other Honda Pilot owners have reported the same issue.
The front camera driving assist malfunctioned, causing all driving safety mitigation to be stopped. This is not an issue due to the driver, it is an issue with the camera either malfunctioning from heat from sun exposure or being faulty due to manufacturing issues. I reported to Auto National Honda Valencia & they said it would cost approximately $2200 to fix. Dash light did come on and are continuing to go on until the faulty camera is replaced.
The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year. The vehicle was taken to a local dealer several times for camera repair. The contact stated that after each repair, the camera failed again. The manufacturer was informed of the failure and contacted the dealer for help with the repair. The contact stated that the manufacturer had reimbursed the contact for one of the diagnostic test fees that was paid to the dealer. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 81,000.
The braking system failed Lane keeping assist stopped working Adaptive cruise control stopped working Forward collision warning stopped working It does not handle as smoothly since the sensors stopped working I parked in the shade I keep the sensors clean but they only will work when it’s cooler then 65 degrees outside
Received five warning lights at idle. Adaptive cruise control problem, Lane keeping assist problem, collision mitigation system problem, road departure mitigation system problem, auto high beam problem. None of these safety features work in my vehicle. I have taken this to the dealership to troubleshoot the issue and they confirm that the issue is there and said that it was the multi-purpose camera on the rear view mirror. This will end up costing around $2,000 to repair. Without these safety systems, my family Is obviously not as safe... As a consumer we pay extra for all the engineering and the physical components to have these safety features. Otherwise, I could have saved $20,000 and bought a 2000s model suburban that doesn't have these safety features.
The rear camera display is distorted and shows a huge amount of colors making it impossible to view any objects behind the car and causing a safety hazard that could result in backing over a child or other item
The contact owns a 2019 Honda Pilot. The contact stated that the LKAS, cruise control, and Forward Collision Avoidance warning lights were illuminated, indicating that the safety features were inoperable. The vehicle was taken to the dealer, where DTC: U3000/49; was retrieved, indicating an internal failure of the multi-purpose camera unit. The dealer informed the contact that if the front multi-purpose camera was defective, the safety features would become inoperable. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.
My cruise control stopped working and all my lane assist stopped working. My front camera stopped working. I went to the Honda dealership, and it was going to be over $2000 to replace. The car is only 6 years old, it has had no accidents or problems. I’m incredibly upset that this already is a problem, and because i didn’t buy an extended warranty it’s on me to fix.
After only 76K miles the ADAS stopped working. Honda Sense safety features no longer work. Honda dealership diagnosed the problem and said the ADAS camera needed to be replaced. The car is in excellent condition. It was never in an accident, windshield in perfect condition. Up to date with its scheduled maintenance.
Front camera stopped working all of a sudden and didn't help with lane assistance.
My 2019 Honda Pilot’s (125,000 miles) forward-facing sensing camera (behind the rear-view mirror) failed, disabling Honda Sensing features like Lane Keep Assist, automatic high beam, Adaptive Cruise Control, and Collision Mitigation Braking. The dashboard shows “Honda Sensing Problem”, braking system and “Collision Mitigation System Problem.” Dealer diagnosed a bad sensing camera and quoted around $2,316 plus tax for replacement and calibration, not covered by warranty. Many other owners report the same issue. This is a safety risk since it disables key safety systems. Please investigate and consider a recall.
So my front sensing camera failed after 125,000 miles , Honda sensing features disabled and dealer in Elk Grove, CA zip code 95624 quoted me 2,215 plus tax and that includes diagnostics. It showed 5-6 errors on my dashboard which have disturbed my focus on driving. Advisor said there’s no recall on this issue or warranty at all except if you bought an extended warranty. This is not fair as this is an electronic automated design, this should have a warranty. This will pose danger to customers who owns this vehicle.
My car "lurches" when increasing speed sometimes acting like it does not want to go at all. I am constantly on edge that I am going to get rear ended or hit. Especially when my children are with me. Occasionally the brake light will light up and my car will slow down and then accelerate again. Which also makes me worry about getting hit. Both of these things have happened multiple times and we've done our research. It's a major issue
The car is prefect everything is great
The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 50-55 MPH, the brake warning light was flashing. The contact stated that the failure had occurred while driving on several occasions. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the multi-view cameras were misaligned. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
My 2019 Honda pilot randomly started showing all these errors at once: LKAS, Collision Mitigation Problem, road departure mitigation system problem, auto highbeam problem, adaptive cruise control problem. After speaking with the Honda dealership, they said this is a chronic problem with 2018 to new Honda vehicles. He stated he's unsure why there is not a recall for this yet. They stated that the issue is the front dash camera, which will need replacement. Replacement is around $2,000.
Vehicle adaptive cruise control and emergency braking completely stopped working.
2019 Honda Touring: driving down the highway the windshield would crackle ( Electricity) then we started experiencing transmission delays in shifting and the transmission sounded rough and it was delayed. when the car was put in park the whole dashboard lit up with emissions system problem, Stop driving when safe. transmission problem, Blind spot info system problem. after this showed up the car was not able to move at all. it would not move to gear. the problem was not reproduced at the Honda dealer. They recommend replacing the transmission. I had it towed to another shop where they tell me all codes that pertain this the initial issues stated and refer back to dealer to reset the tmc system failure and to reset the electrical system. Honda refuses to do work as they want to replace the entire transmission
There was an internal failure of the multi-purpose camera located behind the windshield rear-view mirror. It was inspected by Russ Darrow Honda and the failure code diagnosed. The camera needed to be replaced. Service included a video from the dealer and the defective camera was so hot he could barely hold it while wearing gloves. This caused the Lane-Keeping Assist, Adaptive Cruise Control, Auto High Beam, Collision Mitigation and Road Departure Mitigation Systems to fail, and the dummy lights on the dash to warn of the system failures. There was no accident or injury resulting yet, but none of the advanced safety features were operable. We have since learned that this camera is a common failure in Honda vehicles, and we feel there needs to be a recall. This critical and expensive safety feature should not be failing this frequently, or in vehicles this new.
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