The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
2019 Honda Pilot engine complaints
Page 8 of 10: complaints 191 to 220 of 253, newest first, as owners wrote them.
Experiencing auto start/stop failures with car. it engages so quickly even at a quick stop sign the car is shuts off (i think timing should be extended). The problem is when it comes time to start back up there is often several turns before the engine starts. This itself is a safety concern, as i am often not able to move when i need to. Two other separate incidents where the system failed completely: the car did not turn over after several times and just stopped. This happened on interstate 95 in traffic. I was unable to move for 30 seconds while tried to get the car started again. Honda refuses to do anything about it; their solution is to have me try to video tape it occurring, since there are no faults. i am not doing this every time i come to a stop with my 1 year old in the car. It happened again while my wife was driving; this time on an on ramp to I95 while she was yielding for traffic. auto start stop engaged, then failed to start back up- all while at a temporary stop. She has no idea what to do as the car requires you to put into park and then try and restart the car. Those were the two most severe cases; according to Honda this happens after 5 attempts to start the car. the other time it starts before the 5th time but not immediately. There is electrical failures associated with this; including collision system warnings during restart. Honda will no do anything, will not even attempt to replace starter or battery or even quote me a price to fix. This is completely unsafe to drive and we will be looking to trade the car in. Too bad as this is a wonderful car. Honda has driven it several times (according to them) and are not able to replicate the issue. Their advice to me is to manually disable the start/stop every time i drive the vehicle which is ridiculous. I have escalated to American Honda but so far no resolve. I can recall at least 20 incidents in total with this. Its not every time - but imagine how many times a day i stop and go.
The automatic start-stop system doesn’t turn back on after a complete stop.
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. I fear I will get rear ended due to this. Or shot b/c of crazy road rage people. We took it to the dealer and it could not be replicated so they could not fix it. no warnings prior It has happened multiple times.
The contact owns a 2019 Honda Pilot. The contact stated while stopped at a traffic light, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was operated normally. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 44,298.
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to the federal safety agency Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
Vehicle has auto idle feature that activates when car comes to complete stop. Typically, the engine restarts when you take your foot off the brake, however, there have now been three occasions that the system did not restart the engine and the car stalled. I have contacted several Honda dealers and they are all aware of this issue but do not have a way to fix the issue.
When the auto engine idle kicks in more and more often the car struggles to restart. A message quickly flashes about a malfunction but too quickly to read it. I disable the feature very often as I fear the car will not restart.
Stop/Start function for the engine is garbage. It happened 5 times already that the engine shuts down and the car wouldn't go at the red light or even stop sign. Every time it's scary, especially with cars behind me honking for me to go. Luckily, every time I was able to turn off the car, then restart it. I noticed that 4/5 times this happened was after I was driving for at least an hour, on a hot day, with AC on. Miniscule savings of gas are not worth the safety risks of this useless feature. And it seems that I am not able to deactivate the feature completely.
I was driving on 7/29. Stopped at the stop light. the car shut off. completely dead. The dealer cannot replicate the problem and did not fix anything. I called Honda North America and they said we are sorry there is nothing we can do. This is the second time this happened. The first time was 4/15 and the dealer replaced the battery
When the idle stop system is engaged and the brake is depressed to activate the vehicle engine to shut off (at a red light for example), sometimes when lifting your foot off the gas the vehicle does not restart as it is designed to. This leaves the driver stranded at a green light panicking to find a way to get the car started and other vehicles stuck behind the stalled car stopping the normal flow of traffic and causing a potential accident.
Vehicle was driving and operating as it should. Parked it for about 30 to 45 minutes now it won't start. Has happened before and honda said vehicle was fine after they looked at it. Vehicle has had an issue with auto start stop while at a traffic light
The stop-start function has not restarted on a couple occasions. I have been at a stop light released my foot from the gas and the failure has occurred. The vehicle was auto shifted into neutral. Instructions were to put in park and restart. I did not feel safe that I my was stuck in an intersection and I didn't know if the vehicle would restart. There were no noticeable errors that I recall. I have had the battery checked on the vehicle and it is good. As of right now, I have not had it checked by a dealer. I try to remember to disable the start-stop function when I drive.
Vehicle is shutting down at red lights / stop signs; when this happens engine goes into idle mode. But pressing the gas pedal to resume travel, vehicle immediately shuts down. The vehicle needs to be turned off, and restarted. Restart is not always successful on first attempt, leaving vehicle stranded in congested traffic areas until it the issue clears. This type of event has had more than one occurrence.
The pilot turns the engine off while idling to save fuel. Twice this week when I have been stopped at stop lights it becomes unresponsive and I am unable to get the car back into gear. Attempts to turn the car on and off and to restart the car don't work. Both times I was only able to get it started after opening the drivers door... it took at least 1 minute each time. But I am very worried about it causing an accident. I have realized that I can turn this feature off, but it defaults to it being on everytime you start it again.
The engine start stop function failed to restart the car at an intersection. I tried to start the car few times but it did not start. I placed it into Neutral and tried restarting but it failed. I was not able to put it in Drive, there was a notification that the car needs to be started before going into D. Finally was able to turn off the car. It restarted and was back in drivable condition. It was a panic situation. We hope Honda can address this issue.
Starting in early 2021 at around 40,000 miles my auto idle stop working causing my pilot to stall while in stop and go on interstate, at stop lights and and stop signs. Basically everytime the suv comes to a stop, it completely shuts down car. I have to shift back to park and start engine again , sometimes it takes a few minutes and a few tries. Very dangerous have to put on flashers while people go around me. It has happened so many times I turn off the auto idle everytime I get in the vehicle. I checked honda forums and everyone who tried to get it fixed from Honda dealer ( several different ways) it just kept happening and Honda cant explain. I asked my dealer today and they did not have an answer either, do not want to waste my $. I have to keep a note taped to ignition button reminding me to turn off idle.
In heavy traffic at the airport, when I was slowing down and stopping the Automatic Start/Stop functionality caused the vehicle to stall. The vehicle then went into neutral on it's own. I put the vehicle in park and it would not start (As if the vehicle had a dead battery or alternator issue). I charged the battery and it still would not start. I have read several other forums on this MY and other Honda Pilot's where the vehicle will stall at intersections/stopping points and refuse to start despite several efforts. I see this as a serious safety issue if in heavy traffic on a free way or working to clear an intersection. I believe this issue needs addressed. Honda also states that it can not turn off the Auto Start/Stop feature.
The pilot will suddenly not start and has around 36k miles. Took it to the dealer and they braid the battery is fine. Replaced battery regardless. It has also stopped at red lights and then have to jump it, making me carry a jump brick with me at all times. Has been a happening for two months. Have had to turn off eco system and also have to turn off the gas saving feature at traffic lights where the engine shouted down when stopped so as not to stall.
The engine does not restart on its own after the auto start-stop shuts it off at a stop sign or stoplight. This happens so frequently that I am forced to turn off the functionality every time I start the car for fear that it won’t start again at the stop light.
During the highway trip the auto idle functionality did not resume after a full stop. The car engine stopped and transmission switched to neutral. It took multiple attempts to re start the car in the middle of a highway.
Start/Stop function engaged at a red light or in stop and go traffic, stopping the engine. Engine would not restart. I attempted to restart engine and had a great deal of difficulty getting it restarted. This is a serious safety issue as vehicles could crash into me and/or I could be stranded with my two children. It has happened 5 times in the past 2 weeks. I have low miles on my car and have owned it less than 3 years.
While stopped at a busy 4 way stop light my engine shut off and the screed read “car in neutral must be in drive” then went to accessory mode. The car would not restart for five minutes.
I was the first car stopped at a red traffic light and my auto engine system engaged. When the light turned green, I released the brake and the car automatically shut completely off. Since my brake lights went out the car behind me began to accelerate, but had to quickly slam on the brakes as my car was stalled. I hurried to put on my hazards, and then looked at my dashboard. It stated I needed to shift the car into PARK, and then restart the engine. It took 3 tries to restart the engine and then I was able to turn off the auto idle system and continue on my way. I brought the car back to the dealer (I have at least 5 documented visits to the Garden State Honda Dealer for the same system issues.) They told me they were unable to replicate the issue and did nothing to help this issue after having my car for a week and a half.
Reported to dealer twice and could not be replicated. They just tell me they have never heard of this problem. While at a traffic light the vehicle either shifts into neutral, park or second gear. Sometimes I press the accelerator and it does not go even though I’m in Drive. I gave up with the dealer but it is scary when people behind you honk and I could be rear ended because I’m scrambling to press the transmission buttons or restarting. A few incidents, I had to turn off and restart. I have learned if it is running and in Drive but does not go, I press the drive button several times to make it go or turn off and restart in lines of traffic. This vehicle has bells and whistles but falls short with engine and transmission. I currently own 5 Honda vehicles and 12 Hondas over the years. This vehicle is the one I feel the least secure in being dependable. It has 16,000 miles on it and has been problematic since approx 7,500 miles.
Car does not restart after auto stop at intersections or traffic lights.
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