2019 Honda Pilot visibility problems

Filed Aug 25, 2026 · Visibility · MD

This vehicle exhibits an issue with the fold down sun visors on both sides whereby the hinge mechanism is extremely tight. So much to the point that the sun visors will no longer fold up out of the drivers view. Additionally, if the vehicle was to be involved in an accident the front driver and passenger's heads would likely impact the partially lowered sun visor possibly resulting in additional injury. When brought to the attention of the service department at my local dealer, I was told there is no way to lubricate the hinge mechanism and I'd have to purchase new sun visors as it is a trim item not covered by my extended warranty. This issue started to occur around the 90,000 mile mark and has continued to get worse. The vehicle currently has approximately 120,000 miles now.

Filed May 1, 2026 · Visibility · NY

The vehicle’s A/C system is experiencing a refrigerant leak due to a known issue with the compressor shaft seal. This issue appears to be associated with the transition to the newer R1234yf refrigerant, after which the shaft seal design was not adequately updated, leading to premature seal failure and refrigerant leakage. This is not an isolated case. Similar A/C compressor shaft seal leaks have been widely reported across multiple Honda models, including the Honda Civic, Accord, and CR-V. For several of these models, Honda has acknowledged the defect and issued an extended warranty program covering A/C compressor shaft seal failures. However, for the Honda Pilot, although Honda has issued a service bulletin describing the same shaft seal leak condition and repair procedure, no extended warranty coverage has been provided. The service bulletin for the Pilot describes the same failure mode and repair process as those covered under extended warranty programs for other models, indicating that Honda is aware of the defect and its root cause. Despite this acknowledgment, Pilot owners are required to bear the full cost of repairs, which can be significant, even though the underlying issue is consistent with those already covered in other vehicles. This issue also has potential safety implications. Loss of A/C function can impair the defrosting system, leading to windshield fogging and reduced visibility, especially in humid or cold conditions. Reduced visibility can directly impact driver safety. Given that Honda has already recognized this defect in multiple models and implemented extended warranty coverage, I believe similar coverage should be extended to the Honda Pilot to ensure fair treatment of customers and to address the associated safety concerns. I have attached the extended warranty documentation for the Honda Civic as well as the service bulletin for the Honda Pilot; they describe the same issue and repair procedure.

Filed Apr 16, 2026 · Visibility · 160,000 miles · GA

The contact owns a 2019 Honda Pilot. The contact stated that while driving at 55 MPH, the sunroof unexpectedly exploded without impact. The vehicle was taken to the dealer, where an independent auto glass specialist was unable to determine the cause of failure. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.

Filed Nov 13, 2025 · Visibility · ID

Rear backup camera is distorted and cannot see clearly while in reverse.

Filed Jul 11, 2025 · Visibility · 131,000 miles · TX

The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000.

Filed Mar 26, 2025 · Visibility · WA

See attached document for complaint.

Filed Mar 19, 2025 · Electrical, Visibility · FL

Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.

Filed Oct 15, 2024 · Visibility · NC

The air conditioner system has stopped blowing cold a/c air. Honda service says its an internal failure of the compressor and the entire system needs to be replaced at the cost of $5,500. Without working a/c, the front windshield defogger does not work. This is an issue in the humid southeast. Visibility issues persist every night when attempting to drive. Honda rejected a goodwill claim for repair stating that my car at 44,000 miles is outside their 36,000 mile warranty for A/C and that we have not been with one dealership for enough service history. The car has been exclusively serviced at honda dealerships, but we are a military family, thus unable to stay in one location for service due to military orders. Without a front windshield defog system, the car is unsafe to drive due to poor visibility.

Filed Oct 2, 2024 · Electrical, Visibility · CO

My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.

Filed May 15, 2024 · Visibility · TX

Backup camera started showing rainbow colors making it difficult to use and see objects. It is always happening and not sporadic.