My Moonroof shade shattered all the way back, left(driver side) plastic went bad and it broke.
2023 Honda Pilot: sunroof shattered
7 of the 151 complaints about the 2023 Honda Pilot describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 5%
- recalls
- 0
Sunroof shattered by model year
What owners say
My husband was driving our family of 6 to [XXX] from the [XXX] area. We were on the highway in [XXX] when we heard a loud pop and the sunroof had randomly exploded. There's a thin cloth like screen between the glass and the inside of the vehicle. Luckily that screen was not open, otherwise, we would've have been cut up by the glass shards coming down. We arrived at our destination in Florida and took pictures of the broken sunroof. I called our insurance to file a claim. I also called American Honda and made filed a case. I was told to take it to the dealership and see if our extended warrantee would cover it. MPP denied the claim. This is very dangerous to have a random sunroof explode out of nowhere. Someone needs to take responsibility for this before people get hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The panoramic sunroof exploded while driving on the highway towards Tappahannock, VA
The contact owns a 2023 Honda Pilot. The contact stated that while driving at approximately 20 MPH, there was an abnormally loud sound coming from the roof of the vehicle. The vehicle was parked, and the contact observed that the sunroof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,527.
Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8–10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.
The contact owns a 2023 Honda Pilot. The contact stated while driving 30 MPH, the rear of the panoramic sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 4,000.
The contact owns a 2023 Honda Pilot. The contact stated that while the wife was reversing out of the driveway, the vehicle's glass sunroof suddenly exploded and shattered causing glass shards to fall into the cabin of the vehicle. During the failure, the driver sustained bruising and small lacerations to the neck and back area. The injuries did not require medical attention. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 600.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2023 Honda Pilot sunroof shattered
Is sunroof shattered a common problem on the 2023 Honda Pilot?
7 of 151 owner complaints about the 2023 Honda Pilot (5%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2023 Honda Pilot?
There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Honda Pilot
Seat belt 14Adaptive cruise 10Lane assist 9Power steering loss 8Collision warning 7Hesitation 7Steering noise 7Loss of power 6Warning lights 6ABS 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Honda Pilot?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history