The contact owns a 2023 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2023 Honda Ridgeline driver assistance complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Multiple issues that are safety concerns. 1. The lane mitigation system or forward collision warning system. These has been a constant problem from date of purchase. A. repeated warning flashes on dash when driving on any type of road with a slight curve or a standard turn, also two lane roads causes terrible warning on the dash as well. Very distracting! 2. The adaptive cruise control performs a hard brake/ing when another driver enters into my lane (in front of me) which causes other drivers entering into or following me to also make evasive maneuvers to avoid hitting my vehicle. People think I'm brake checking them. Constant problem and is a serious safety issue. 3. This is also a huge problem and can cause the police to be citing me for a distracted driver violation. My infotainment system has connectivity issue and is very distracting which is a safety issue. example: If I can get my phone connected correctly (constant connectivity issues typically at start up) while driving the infotainment system disconnects randomly and typically will not reconnect unless I stop my vehicle and turn it off so to reset the system. I am a CDL driver and touching or operating an electronic device (cell phone) will cause me to be cited by the police department, this has distracting me regularly. Honda is unwilling to do a software update to remedy these problems and I am gracefully asking for your help. We have spent 46K on a vehicle so we can have these safety features and this vehicle as been the opposite of safe. Super distracting and stressful to drive. I have spoken to the dealership four separate times about these issues but I recently found out by Honda that only one did the dealership document my concerns.
The contact owns a 2023 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 24V321000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My brakes locked and my accelerator pedal deactivated without warning or cause. The engine and all accessories continued to work normally, but the gas pedal remained deactivated until I came to a complete stop. I was in the process of merging into the oncoming lane. I still own the vehicle but am trying to get the dealer to repurchase the truck. The vehicle(s) behind me had little warning and the result could have been a multi-vehicle collision. I had no way to know what caused the lockup and inability to drive away, and still don't know if or when the problem will recur. My Dealership examined my truck for 3 days and did not explain any plausible cause. They sent info to Honda's America HQ in California and told me that I might not ever receive a response, and if I do it will likely be at least a few weeks from now. They have given me nothing in writing. There was no warning of any kind either during the event or afterward. The lane ahead of me was completely clear of vehicles, pedestrians, animals, etc., but it was a slight S-curve. Driving conditions were ideal. it occurred during the middle of the day with no traction or glare issues.
Vehicle flashes automatic emergency braking sign on dashboard when it is confused by oncoming traffic in the other lane.
On more than one occasion, the Forward Collision Warning System and Emergency Braking System on my 2023 Honda Ridgeline activated when there was no obstacle. These incidents have occurred since new. Normally, the false activation causes my vehicle to flash the "brake" warning on the instrument cluster, the steering wheel to shake, and the brakes to be gently applied. However, one time a false activation occurred while I was turning within a busy intersection. This false activation caused my vehicle to suddenly brake to a complete stop. Thankfully there were no vehicles behind me.
At times when traffic in opposite lane coming at me on 2 lane road the auto brake system is activated and telling me to apply the brakes. Also, at times the lane departure system will not activate if I drift over into the opposite lane of traffic.
While driving the vehicle, the codes related to the following systems all began flashing: Automatic Emergency Braking Lane Departure Warning Lane Keeping Assistance My 17-year-old daughter, a new driver, was driving the vehicle at the time and became concerned, distracting her from concentrating on the road. The next day when my husband went to check the car, now the check engine lights were now lit. I just brought this, less than one-year-old vehicle back to the dealership. I was advised the capless gas tank was broken and not closing properly. I am not sure why this should malfunction after less than one year of driving. I do not know if this causes fuel to escape if the tank is not properly closing, thus possibly causing a safety concern. This is in addition to the auto-restart recall that occurred on the car which we had repaired, but they will not perform the warranty extension for the auto-restart issue unless it actually strands my new driver in the middle of the road after stopping.
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
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