My daughter was driving my 2011 Hyundai Elantra and she got a flat tire on the drivers side front. Upon inspection, I discovered that the front strut spring had fractured and part of it went through the sidewall of the tire. Found out that there is a recall for this exact problem for certain 2011 Elantras. Called the Hyundai customer service line and was told that this particular Elantra was not part of the recall. Why not? The recall is to replace springs that, because of corrosion caused by road salt used in winter in certain states (my state NJ being one of the states affected), fracture and puncture the tires. This is EXACTLY what happened to this vehicle. I am working on getting Hyundai to make repairs but I don't have much hope.
2011 Hyundai Elantra suspension complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
2011 Hyundai Elantra. Driver side coil spring fractured. I had both front struts/springs replaced. I have all parts. This is a safety issue as the missing piece can cause the vehicle to lose control. Fortunately mine broke as I entered my garage. As my local dealer could not see my car for 7-10 days, I opted for local repair. I brought my documentation and parts to my local dealer for validation. Before I did anything, I verified that there was a recall on this exact issue (number 15V629000). My VIN did not appear nor was I ever notified of the recall. I then began to chase Hyundai for reimbursement. I will attach my communications with them. Basically I was denied as the VIN was not on the list and I was further told that they do not reimburse for non dealer repairs which is incorrect, as I started my process on their campaign website which addresses reimbursement.
I have already reported my problem regarding the recall #107096 for suspension front spring coil. The federal safety agency campaign id 15v629000; date: oct. 7, 2015 if a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash...and wanted to update since I have since contacted hyundai. This was their reply: campaigns and recalls are VIN specific, therefore, your 2011 elantra may have been produced in the same time period as the affected vehicles but at a different factory. Not all elantra's for this time period were recalled. Only the affected VIN's. My vehicle was manufactured during the affected dates, but they are apparently only VIN specific. My concern is that I had the same problem and the coil spring fractured...if others outside the VIN specific are also experiencing the problem maybe they need to expand the recall for this potentially deadly problems and would like to warn others to get this checked even though hyundai will not cover the problem.
Tl* the contact owns a 2011 hyundai elantra. The contact stated that while reversing out of the driveway, the front passenger's side strut spring fractured and punctured the front passenger's side tire. The contact had the vehicle towed to an independent to be diagnosed. The contact was informed that the front strut rods were damaged and need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 240,000.
While driving my husband heard a loud pop. Immediately the front passenger tire went flat which caused severe loss of control. Thankfully he was on a local road with no other cars at the time. Apparently a coil spring fractured off and slashed the tire. This spring still looked brand new yet it just sheered off which must be some type of defect in manufacturing of the part. While researching this I found a recall #107096 for suspension front spring coil yet my 2011 elantra does not show up for this recall? This defect in the spring coil could have caused catastrophic effects if we were driving faster on highway. I haven't yet been able to contact hyundai in regards to this yet but you should be aware....this defect which could be deadly depending on the circumstances. I now have to pay $1000 to repair the struts and coils on both sides. I'm not sure why hyundai has not recalled all cars, but this must be addressed for safety.
My vehicle doesn't feel safe and this is the second report I make. Please contact me about this matter. Thank you!
While driving on the highway my car suddenly lurched and a disturbing noise started coming from the front on my car. Please see the attached problem description pdf and accompanying photos.
The problem with my vehicle are many. When im driving it throws me to the side for any dents the street has, bad control. The coils are bad. The engine block has a noise that gets louder and louder every time I turn the car.im not a mechanic but I know something wrong with my car control system.
According to my mechanic, rust on my coil spring caused it to fracture while driving and puncture my tire. My mechanic said it was "crazy" because there was a fresh fracture from it "snapping". I did some research and it sounds just like hyundai recall #133. This recall involved rusting of the coil spring to 2011 hyundai elantras in states that use salt for snow removal, such as minnesota. I live in mn, so I called hyundai to see if my car was included in the recall. They said it was not. I am wondering if it should have been considering there were known and similar issues with other vehicles of the same year, make, and model in minnesota. It should be noted, my vehicle was originally purchased in another state (I think louisiana or mississippi) and was not brought up to minnesota until 2013. After which I purchased it.
Both front coils broke of the entire strut assembly needed to be replaced. One of the coil spring fractured and ruptured the front passenger tire. This happen drive at 20 MPH on a city street.
Both front coils broke and the entire strut assembly needed to be replaced. This could have slid off and punctured a tire. Also the rear strut shock absorber needed to be replaced.
When traveling above 40mph and going over bumps in road loss of control occurs. This creates the drive to over correct and cause traffic safety concerns with vehicles around the elentra as well as collision issues for elentra driver.
Tl* the contact owns a 2011 hyundai elantra. While driving 25 MPH over a bump in the road, the coil spring fractured and ruptured the front passenger tire. The contact inspected the vehicle himself and found that pieces of the coil spring penetrated the front passenger tire. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the VIN was not included in the federal safety agency campaign number: 15v629000 (suspension). The vehicle was not repaired. The failure mileage was 167,000.
Was driving the car and felt something rubbing the tire. Took it to a mechanic and he said the driver's side front coil spring broke and dug a groove in the tire. Had it replaced and noticed there was a recall for this year make and model. It was for VIN numbers that started with kmhd which mine does. I called hyundai customer care and they said it wasn't for my specific VIN number. I explained that it was same vehicle and not just coincidence that it's exactly what happened as in the recall. They told me to submit a bunch of documents showing repair bill, proof of payment and proof of ownership and have the repair inspected by a hyundai dealer. After jumping through all these hoops for possible reimbursement, I was told they wont reimburse because it's VIN specific. (then why did they make me go through all that?) if the vehicle had been driven much longer it would have punctured the tire. Furthermore if my son had been on the highway doing 55mph and that happened, I believe it would have veered the car into oncoming traffic. I sure hope no one gets injured or worse because they didn't recall all of the 2011 hyundai elantras and only certain ones.I will keep fighting until I get reimbursed and will never purchase another hyundai vehicle. It was for campaign133
The left front mcpherson strut cracked and the spring punctured the tire. The car was towed to the dealer for repair. The dealer said that the right front spring was also broken except where it broke the spring did not damage the right front tire. The car was moving but slowly, thankfully at the time. I never had a spring break on any car I have ever owned, much less two springs on the same car. There is a recall for the same thing but hyundai corporation says my car was not in the recall. The federal safety agency campaign id: 15v629000
Tl* the contact owns a 2011 hyundai elantra. While driving 30 MPH, the coil spring snapped on the front driver's side and was dragging against the inside of the front driver's side tire. The contact pulled the vehicle over to the side of the road. The vehicle was currently at an independent mechanic for diagnostic testing. The manufacturer was contacted and stated that there were no recalls. The dealer was not contacted. The failure mileage was 81,700.
As I was driving down the road less then a mile from home. I heard a loud clunking sound and seen a part of my coil spring bouncing across the road in my rearview mirror. I have already had to replace the coil spring on the driver side of this car as at another time when pulling out of a parking spot the coil spring broke off and punctured the tire.
Front coil spring fractured and contacted tire. Luckily I was pulling out of my parking spot. By the looks of the damage to the tire, I am very fortunate I have been like this and not at any level of speed. The following morning I looked into the problem and found an article by edmond in may 2015 that talked about your organization recalling hyundai elantra's?s for front coil spring problems. From the article this is exactly what happened to my car. I called hyundai corporation they said it was not up for a recall. Two calls to dealerships I was again told there was no recall. Please force hyundai to recall this potentially deadly accident waiting to happen at their expense. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
'takata recall' (1) suspension problem.. It drifts or bounces to one side when I hit a bump or when I go into a pothole... I have had to take it to different auto mechanics to fix this but haven't gotten any solution.. Changed sway bar links, tie-rods, struts and ball joints, still no improvement. (2) steering issues - steering feels stiff when turning and sometimes makes funny sounds (3) clunking noise in front right side of car
Front driver's side suspension coil broke while driving down a city street during the winter time at low speed. This seems like the same (or at least very similar) issue as 15v629000, which covers the same make, model, and manufacture date as my car, but my VIN is not in that recall.
2011 elantra spring coil failure... Our family has great concerns to the public safety regarding the risk management activities by hyundai on the federal safety agency campaign number 15v629000 (manufacturer recall 133). Reviewing the 20 the federal safety agency recall documents attached to this recall and our own personal experience, we believe that the risk management activities, including: failure investigation, corrective/preventive actions and range of vehicles affected needs to be revisited... See attached pdf and images for details
Recall 133 for 2011 hyundai elantra, I have owned this car for about a year and a half. (many problems since I owned it) but yesterday a coil spring broke and slashed the inside of my tire, very dangerous! I had to get my car towed. My mechanic daid there is a recall but hyundai wouldn't recognize it. He also it's the third car he's had to repair fir broken hyundai coil springs!! Is there anything you can do to help?
The front suspension coil springs snapped and ruptured both my front tires. It seems the front coil springs get brittle in the winter and actually splintered off when they snapped, this caused the rupture to my tires. I was very lucky to have been in a parking garage, going five MPH, when the damage happened. It was merely caused by driving down a parking ramp. So, it wasn't caused by some tremendous trauma to the car or accident. This is a serious issue, and now each side will cause $1036.00 to fix (because I have to replace each side tire as well). The issue would have been exacerbated had I been on a highway when this happened, and could have been very dangerous.
Driving over a speed bump both front spring broke causing a front tire to be punctured.
I had already opened a case and was working with a david baker 11131845. He had asked me to try to locate the piece of broken spring that punctured my tire. I was able to locate that but once I emailed david I received an email back saying that his email address was no longer active. If someone could take a look at my case and contact me via email and let me know if they still want to look at that part. Thank you!
Tl* the contact owns a 2011 hyundai elantra. While driving at an unknown speed, the contact heard a rubbing sound coming from the rear of the vehicle. The vehicle was taken to hyundai of vacaville (641 orange dr, vacaville, ca 95687, (866) 994-8186) who stated that the vehicle was not included in the federal safety agency campaign number: 15v629000 (suspension). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 88,000.
On sunday, may 20th, 2018 at around 2:00 p.m. I was driving through warwick city park with my wife and son. Upon approaching a speed bump, I slowed to about 5 to 10 MPH. Immediately after going over the speed bump my tire blew out and the car shook violently. I was towed via flatbed to new england tire car care centers on warwick ave, warwick, ri. The mechanical inspection findings were as follows: flat tire on front passenger side ripped off the rim cause by fractured coil spring. New england tire replaced the struts/coil springs and tire. The total bill was $1,400.99. On july 5th, 2018, I discovered that hyundai preformed a safety recall on 28,157 cars with the same issue that occurred to my vehicle. The recall was named 'recall #133' and began on january 6th, 2016. I was never notified of this recall. A quote from hyundai recall #133 stats: 'consequence: if a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.' the summary of the recall states that 'hyundai motor america is recalling certain model year 2011 elantra vehicles manufactured november 12, 2010, to march 31, 2011.' this is a total of 140 days including 28,157 vehicles. My vehicle is a hyundai elantra 2011 manufactured on: april 16th, 2011. I realized that the reason my vehicle was not included in recall #133 was that I missed the end date (march 31, 2011) by 16 days. I believe my vehicle should have been included in this recall given the reasonable fact that my front coil spring fractured, contacted the tire, and punctured it just as hyundai recall #133 states which affected 28,157 other vehicles. I filed a small claims civil suit against kyung soo lee, ceo of hyundai motor america. When the orange county sheriff's office attempted to serve the court summons, hyundai motor america stated that they do not allow services to employees onsite.
Well driving I started to hear a clanking noise and pulled over. I looked under my car to see a piece of metal hanging under my car. Long story short my front driver side spring snapped and punctured my wheel. I took it to the dealership to have it fixed and was told there was a recall on that part, after doing some investigation they told me even tho there was a recall on my exact make and model my VIN wasn't one of the cars being covered. Is there anything I can do to fight this!?
Tl* the contact owns a 2011 hyundai elantra. While reversing out of the driveway, the front driver's side suspension spring fractured and punctured the front driver's side tire. The vehicle was towed to an unknown dealer where it was diagnosed that the suspension fractured. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 47,000. *tt the consumer stated the repairs have been made to the vehicle.
My car has making noise for a while. Emailed hyundai and was told it is not under warranty and no recall for engine. Several complaints ha e been made online for this car regarding the engine which needs to be replaced. I'm afraid to drive it's my only car and I can't afford to pay $5000 for a new engine. I was stuck in the middle of a busy intersection when the car stalled and sounded like it was going to grind the engine up.
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