I purchased the 2013 hyundai elantra gls with 13,400 miles on february 15, 2014. After a few days of driving the vehicle I realized that the car floats all over the road when driving pretty much at any speed. You have to hold the steering wheel with both hands to keep control of the vehicle. The rear of the vehicle also jumps around when driving over imperfections on the roadway. The back end suspension is very stiff and when going over these imperfections the vehicles veers into another lane or shoulder. I have called hyundai with no response and emailed them only to be told to bring it to a hyundai dealership. I brought the vehicle to the freehold hyundai dealership twice now and was told the vehicle operates to factory specs. This is an unacceptable answer. I have a family and fear that an accident is going to occur with this vehicle due to the poor handling and someone is going to get injured or even killed. I demand hyundai reimburse me for what I have paid for this vehicle or issue a recall and fix the problems that many of the elantra owners are dealing with.
2013 Hyundai Elantra suspension complaints
Page 4 of 4: complaints 71 to 99 of 99, newest first, as owners wrote them.
While driving on freeway and driving through normal traffic flow, drove on wide curve portion on road, I ran into some uneven portions of road when on curve and rear end of vehicle felt like swaying (slightly loosing control). Felt real loose. This also happens on uneven roads on straightaways. This happened at speeds between 60-70 as this happened quite often on uneven roads. Did not notify dealer on this directly, notified them on hyundai (e-mail to me) on vehicle satisfactory suggestion report.
Driving on freeway at speed of approx. 65-70, hit off level pavement on right side on road while braking to slow (for traffic) and brake pedal hardened (pedal hard to press for few seconds) while making clicking sound, but then functioned properly. Felt like front pass wheel. Figured nothing. Months passed, driving in shopping center and going over speed bump at about 5 MPH and front wheel made clicking again while braking to slow further and brake pedal hardened again (difficult to press for few seconds) then functioned properly. Took car to dealer for regular maintenance and informed dealer of situation and service rep claimed it was how the ABS system worked and that was all it was, the ABS system working. Told him this problem does not happen when the left wheel is involved hitting or going over bump. First time owned vehicle with ABS but I think the brake pedal is not suppose to harden up while ABS system is functioning as this would limit any braking capacity. Feels like there is a bigger problem and dealer is not taking it seriously. Original owner since 7/31/13, this problem has happened at least 4 times and all seemed to only involve the front passenger wheel.
Car purchased new (limited trim) in december 2012. During winter 2013 (dec/jan timefrime), I hit a significant pothole ona local highway on-ramp blowing out the front passenger-side tire. After being towed to a local repair shop (no spare tire supplied), tire was replaced with a new identical tire. Service station called asking for authorization to replace d/s front tire also since it had a side-wall bubble. I declined permission and when I picked up the car brought it to advantage hyundai for the second tire. On july 11, 2014, I found another sidewall bubble on the d/s front tire and had the same dealer again sell me a new tire. Today 10 days later, another front d/s tire sidewall bubble. No abnormal potholes encountered. Including the blowout, this is four tire failures in 19 months and 25,000 miles. Tires are 17" low profiles and rubber is from hankook. Situation is unsettling. This is a dangerous situation for anyone driving in this vehicle.
I have found that since purchasing my hyundai elantra that anytime I hit a pothole or bump that the whole car shifts to the right or left. I went around a corner the other day at a low speed and hit a bump, the whole back end slid to the right. I find this very unsettling. I'm not sure if this is a suspension problem with my vehicle or a vehicle defect in general with this car. I find it unsettling and unsafe that my car cannot handle even the slightest bump without the whole car shifting to one side or the other. Have you had any other complaints about this vehicle? I was not made aware of any issues when purchasing this car but am concerned enough about it to bring this to your attention.
On my way to work I was exiting the highway and I hit a bump. I was taken by surprise as what felt like the rear of the car bounced up abnormally and lurch toward the guard rail. The handling on rough surfaces is awful. This could lead to an accident. I just bought this car used and the engine is noisy which I am told this is the timing chain. I never had a car like this in my long life. The handling really worries me. Sucks!
The first time this happened I had my car for about two weeks. I was driving my 2013 hyundai elantra on a rough road and the rear end felt like it was fish tailing. It was a very scary experience. I was driving approx 30-35mph. This happens every time I drive on an uneven surface. I have to hold the steering wheel as tight as possible with both hands and the car still feels uncontrollable. I have taken it to the dealer but they drove it and said that there is nothing wrong with the car. It is so scary that this company will let people drive a car around that is this dangerous. I have three children and it scares me to drive the car with them in it. I have also had problems inter-mentally with the car failing to start. The dash lights come on, the radio and A/C all come on but the engine will not turn over. After several attempts it finally starts. I took the car into the dealer and they said that the car had no problems starting for them. I have had this car for a little over a year now and the problems continue. I bought this car based on the reputation of hyundai. What a mistake!
When driving on the freeway approx 65 MPH and you hit a pothole or uneven road the car sways back and forth like a boat I have new tires and just got it aligned thinking it would help but it still sways and feels like it will jump into the other lane. I had noticed it before but didn't think too much until my son drove it and mentioned something. I have viewed the other complaints about this so I know I am not alone thinking this is unsafe.
Rear of car bounces around when traveling over bumps are speeds as slow as 25 MPH. Now at 14,000 miles the rear drivers tire is wearing badly on inside of tire. Car is getting increasingly or unstable at speeds when going over rough roads, rr tracks. Dealer has been rude and uncooperative and tells me to change my driving style. This is a dangerous car for the inexperienced driver, I have to compensate for the defect.
Tl* the contact owns a 2013 hyundai elantra. While driving over a small bump at approximately 55 MPH, the vehicle bounced roughly. The failure occurred for three months. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was not notified. The approximate failure mileage was 30,000. Updated 8/12/14
When you drive over a bump / pot hole / road irregularity the rear end of the car jumps and acts as if it is going to fishtail (like hitting a patch of ice in the wintertime). This occurs at any speed above 25 and get more pronounced the faster you are driving. A quick search of the internet indicates that this is not isolated to just my car.
Continuous issue with control of car when windy or wet roads. Any time I'm on an uneven patch of road or a bump, it's like I lose control of my car. Car wanders out of control on wet road or when windy.
Rental car, hyundai elantra 2013, from enterprise. Vehicle unsafe to drive, can lose steering control very easily, which I experienced first hand during rainy conditions. The other drivers in front and behind me did not have any issues with steering, but this vehicle lost control...updated 07/15/14
The car literally rides like a truck, with a very light back end. When going over even slight bumps the ride (suspension) feels like a big hole or very rough road. There are times when the back end does not feel very stable when going of "washboard types of roads". Road noise is distinctly loud at times.
Vehicle fishtails and sways when hitting a bump or a seam in the road. This happens every time. Yesterday evening I hit a seam in the road on a curve (dry pavement) and it threw me into the other lane. I'm grateful there was not a car in the other lane it would have caused an accident. Dealership states there is no recall or known issue but this is a very dangerous characteristic of this vehicle and it's going to cause great injury to an owner or passenger. In researching this problem there are many other 2013 elantra owners experiencing this same issue.
From the day I bought the car home seemed alittle funny how the back of the car shifts around. Thought maybe after a few miles it would go away. The next day my dad took the car out for a drive and noticed the same thing. Now today on the highway was driving back from work and hit a little bump with a very small curve and I thought I would crash into the dividers. The back of the car shifted around alot. Almost lost total control of the car for a good few seconds. Scared the hell out of me. Wondering why hyundai has not made a recall on this situation. By the way it is not my first time I noticed the car doing this. Was searching around seems like this is a very big problem on the elantra's. Is hyundai just waiting for a big lawsuit to happen?
While traveling on the interstate, if you hit a bump, the rear end sways. Sometimes it sways so much it feels as if I am not in control of the vehicle. It seems to happen at speeds over 45 MPH. The car doesn't feel safe to drive.
The ESC pitched the car sideways @ 65mph on I-84 s of sturbridge ma. The car has no directional stability as it wanders side-to-side requiring constant steering control.
I purchased the 2013 hyundai elantra gls with 13461 miles on 2/15/14. The first few days I drove the vehicle locally everything seemed ok. A few days later once the vehicle was driven on bumpy uneven roadways the rear end of the vehicle appears to not stay in line with the front of the vehicle. When driving over uneven surfaces or bumps at speeds of 30mph and up the rear end seems to be out of control making the vehicle veer into another lane. The suspension on the vehicle for such low miles is also very noisy and rattles over the slightest imperfections on the road. The vehicle was serviced on 3/12/14 and the hyundai service advisor stated that a hyundai tech test drove the vehicle and stated that the vehicle is operating as designed. Also they found that the rotors had rust on them and had to be resurfaced/machined. Rotors should not go bad with a vehicle that has low miles. I purchased this car for the safety of my family and now am stuck with years of payments. I am not a happy hyundai consumer. I have seen numerous complains for the same issue. A recall needs to be done on this vehicle for the suspension problem.
At around 38000 miles I noticed that I was hearing a lot of noise out of the rearend of the vehicle. Thinking it was a bad wheel bearing I took it to a dealer and they said my rear tires were bald and needed replaced. I took a look at the rear tires after leaving the dealership and noticed it was a very uneven and irregular tire wear pattern so I took it back to the dealership and they told me it was because I needed to rotate my tires more often (tires were rotated every 3000 miles when oil was changed) and that was why the irregular wear on only the 2 rear tires. The wear appeared as wavy spots where the tire had no tread then right next to that it had plenty of tread left. So I gave in bought all 4 brand new tires and after 1500 miles I went ahead and rotated the tires noticing that the rear tires had already began to wear in the exact same pattern so I took it back to the dealership and they told me it was a bad set of tires. Needless to say I took it to a local tire shop and had them check the alignment on the back tires even though it is a solid rear axle. The alignment check showed that the rear wheels do not track straight and that is what is causing the rear tires to wear very fast. I took this information back to the dealership which refused to check the alignment on the rear wheels because it is a solid axle vehicle and there is no adjustment for it. They continued to blame the tires and rotation schedule for the problem. After doing more research on the web this is a known problems with the hyundai elantras and the dealerships refuse to fix it even knowing that problem with this particular vehicle. If a tire ends up blowing out due to the rear axle not being mounted correctly I could see that being a big problem.
Noticed when I test drove this vehicle in april 2013 when it hit small bumps in the road it seemed unsteady in the back. Thought it was just the dynamics of a new vehicle I would get used to. I'm used to driving dynamics of small vehicles. There have been a few times where I've been driving at speeds between 20-70mph when I hit a bump on a straight/curved road and vehicle would shake wildly and feel like it was out of control. Today we have snow covered/slushy roads and I've been particularly cautious. At ~60mph on i70 (which was clear and plowed), I moved to the passing lane to go around a slower vehicle before a creek bridge. When I hit the edge of the bridge I completed the maneuver, but a small lip on the section of bridge meeting the road caused the vehicle to fishtail and almost hit the vehicle next to me. I was fighting for control of the vehicle for 300 feet, which is worse than I have ever experienced in this vehicle, hence the reason I wrote this complaint. It felt like another experience I had in a fiat with a bent rear axle, every time it would hop over a bump it would wobble in the back end and yet it felt slightly different because I couldn't correct it quickly when the car should have settled. From reading other people's complaints, it seems plausible that the problem with the elantra may in fact be in the front end with the power steering auto-correct to center. That is what it felt like I was fighting those 300 feet, not the dynamics of the four wheels not being square on the road, but instead like as if the car was fighting me. Something needs to be done because I could have lost control with kids in the car. Judging from other people's experiences with their dealers on the issue, what is the point if they're just going to give us the run-around and inconvenience us even more by withholding our vehicles and then giving them back without a fix?
I was driving straight across a bridge the back end started to fishtail it went back and forth several times- I could not get it under control it finally spun out and killed looking into on coming traffic. The fish tailing has happened several times since then. I have only had the car 6 weeks and am scared to drive it. I have read that this is a known problem for this car. What I can't understand is why there has not been a recall on this.
The brakes make horrible creaking and grinding noises when wet. Sometimes it will even cause the car to shake. I have contacted hyundai several times and they do not take this serious. I have taken it to the dealership several times and they have not been able to fix it. I just took it in last week and they even tried to get me to pay 100 for a cleaning of the brake components, I feel I should not have to pay to fix a problem we have had since we bought the car new and have had it in several times and they have not been able to fix it. I am not confident driving the car now and clearly no one would want it buy it off us when it makes such horrible noises. I also believe it cannot be safe and will cause premature failure of the brake calipers and / or possible the ball joints or front steering suspension. I think they have a faulty design in the brake hydraulics and the differential pressures between the front and rear brakes are not right.
The rear of the car shifts dramatically when hitting even small bumps in the road at speeds from 25-30 MPH up to highway speed. Shifts occur even more dramatically when going over a bump on a curve. Checked tire pressure and had mechanic take a look. I have seen posts of others with this very complain, but have not seen it addressed by hyundai.
I purchased a new 2013 elantra gt in may of this year. A week after taking it home the tire pressure light went off while driving. We pulled over & immediately blue link sent an alert telling me a malfunction in my TPMS was found & to take the car to service asap. Took it to the dealership & was told that is was a simple learning failure. Reset code & was sent on my way. The next week the car did the same thing with the TPMS. Back to the dealer it went. Had it scanned again. Was told nothing was wrong & they cleared the codes thru blue link. I was then told to just ignore it & it should be ok. Mostly it is just electronically interference. I parked the car & used my husbands car for a while. I start using my car & going down 295 it happened again. Pulled over & blue link sent the alert again. Called the dealership & made an appointment. I was told that they had a certified hyundai professional technician that was going to look my car over. After 4 hrs of waiting I was given a paper asking me not to use electronics in the car as this was causing my TPMS issue. They paper was dated march 2007. Really? At that point I was frustrated so I called hyundai corp office. After an hr conversation I was told to take it to another dealership for service. So that friday off the car went to another dealership. At the dealership I was told that the car needed an alignment bad & that my tires were over inflated by 8lbs each. So 3 hrs & a lot of patience I was told the car was all set. 20 mins after leaving the dealership the TPMS light goes off again with the blue link alert to service the car asap. The following day back to the dealership again. This trip I was told I needed a sensor changed. 3 hrs later I leave & half way home TPMS again. That's 5 times no repair. Now they can't provide me a loaner but want to keep the car overnight. Car has been parked for 2 weeks waiting.
The 2011 through 2013 elantra's have this same inherent issue in which the rear of the car is not engineered to maintain a straight line or track properly over bumps and dips in the road. I have taken my 2013 elantra limited to mccarthy blue springs hyundai and called hyundai customer service and requested contact by their district service manager over the past year but it has been over 2 months and no response from the district service manager (today is 8-27-2013). The service department knows this is an issue but say its the way the car is made and there's nothing they can do about it. The problem is an issue in turns and can kick the car out of line in wet, snowy or icy conditions so much that the vehicle stability assist must intervene. These are not conditions that my other car has an issue with or any car that I've owned in the past that did not have vsa. The issue is not due to the rear end of the car being light due to not having a spare tire as some have been told, this issue is purely the fault of hyundai and may even involve the electric power steering not being properly tuned to maintain a straight line as the wheel will abruptly return to a position far left of center. I have spoken with other 2011 to 2013 elantra owners and they have the same complaints and I have driven other cars and they exhibit the same issue. Its long overdue for a recall the federal safety agency.
When I drove the new car off the lot it began pulling to the right, but since we bought it late on a friday afternoon I couldn't do anything until the following day. The passenger air bag light also came on (I'm referring to the light by the tachometer, not the one below the radio). Bluelink performed an inspection remotely & said to take the car to the dealership asap. The following day we took the car back to the dealership & they said they needed to keep the car until monday, but we were moving to a different city therefore we would have to take the car to a dealership in our new city instead. I told the story to the service dept, left the car there at the new dealership, 2 days later I came back to get it. The air bag issue was fixed but not the pulling to the right. The alignment specialist came with me to test it, realized that it was still pulling, we went back to the dealership & switched the two front tires & went again for another test. The specialist realized that the car was now pulling to the left. We test drove the car over 8 times, they said alignment was good & only attempted to rotate the tires multiple times, car still pulled. I took the car to a different dealership, they agreed the car was pulling but wouldn't do anything because another dealership had already inspected it & I would have to pay even though the car was barely two wks old! I went back to the previous dealership, we tested it again with the service manager. They tried to convince me there was nothing wrong, when clearly the car still pulls strongly to the right. I had to escalate the problem to hyundai USA as the dealership wouldn't do anything further. After reading the owners manual, it clearly states that the power steering should be checked if the car is in alignment, yet pulling to one side. The dealership never recommended this, nor did any testing of the steering.
The accident happened while I was driving on the freeway with light traffic traveling around 60 MPH. It first began when I felt an unbalance of the front right tire. The car suddenly veered to the right regardless of my efforts to maintain control. My car fishtailed for a moments and almost caused me to crash into another car. I had no control of the car when my car crashed into the wall that lined the right side of the freeway. After visually inspecting the wheel, it appeared that the front right rim was cut in a half vertically and all around. It was cut in a near-perfect straight line - similar to what a opened can looks like. The tire remained fully intact without any damage. The body shop mechanics told us that they have never seen the rim cut like that before and said the only explanation would be a defect in the rim. We have pictures and can provide them upon request. The body shop mechanics and insurance adjusters are all clueless to how and why this occurred. Please open an investigation to help us determine the cause. The total estimate of the costs have estimated to be around $14000.
I purchased a 2013 hyundai elantra on june 18, 2012 from dick hannah volkswagen hyundai of portland, oregon. Within a few weeks, I began hearing a noise coming from the trunk area. I made an appointment with the dealership to have it looked at on august 24, 2012. Initially, I was told that they tried to use epoxy to fix the noise and I would have to wait 36 hours (over the weekend) to let it dry. On monday, the sound was still there and they ran further tests. I was then informed on wednesday that the car had been transferred to the collision center in vancouver for further inspection. On thursday, I was informed that the vehicle would need to have a part re-welded. I really was not told exactly what was being welded at that point, but that it would not be ready until the next week (following the labor day weekend). Finally, on tuesday I was able to talk to the service manager, [xxx] and was informed that they had contacted hyundai to see if others had encountered the same noise. A hyundai engineer had to come out and help diagnose the problem. They verified the noise was coming from the right rear shock tower. They removed the reinforcement cap and shock tower and found two spots missed by factory welder, which did not properly adhere the strut tower to the car body and signs of rubbing making the noise. They were able to clean up the area and re-weld the piece together. They reinstalled the right rear shock tower and reinforcement cap to factory specifications. I am told that hyundai now has a file on my car. The car was returned to me on thursday, september 6, 2012. A full two weeks after I brought it in for the noise. This is clearly a huge safety defect and others should be aware of it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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