I was driving down the interstate at about 65-70 MPH when suddenly I heard a loud explosive noise like a gunshot going off inside the car. The car shook violently and I thought I had been hit, though there was not another car in my immediate vicinity. I was nowhere near an overpass. When I realized I was still going down the interstate on all 4 tires and not flipping end for end and had not been hit, it dawned on me that air was rushing into the car and glass was raining down on my head. I looked up and almost the entire sun roof was gone. It has literally exploded. I took the car immediately to the dealer. I was informed that this could happen again because of a defect in the design. How scary is that? I have been dealing with glass in the car every since.
2013 Hyundai Elantra visibility complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
Tl* the contact owns a 2013 hyundai elantra. The contact stated that while the vehicle was operated at highway speeds, the vehicle's sun roof shattered. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 80,000.
The windshield cracked and the rear view mirror housing broke apart along with the metal piece used to attach the mirror. I was driving on the highway going about 75mph when I heard a loud bang and saw the rear view mirror ejected like a projectile. The glass had several cracks running the length of the windshield, originating from the metal piece that held the rear view mirror. At first I thought it was a rock or flying debris from the road that came thru the windshield. I immediately pulled over and noticed that the origin of the cracks and point of breakage was from the inside of the car. There was no noticeable impact on the outside of the windshield, not even a minor scratch to indicate something had hit it from the outside. There were several pieces of glass on the inside where the metal piece broke off with some glass still glued to it. The piece that connected the mirror to the metal piece shattered into 3 pieces. I am unsure of what caused this, but it is concerning to know this could happen to other drivers.
Tl* the contact owns a 2013 hyundai elantra. While driving approximately 60 MPH, the sun roof exploded without warning. The contact coasted the vehicle to the side of the road and closed the cardboard cluster to prevent the glass from falling into the vehicle. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,917.
Low to no visibility when reversing/backing up. The consumer stated the there was a very large blind spot looking in the mirror while reversing. The consumer would like to be advised on options concerning returning the vehicle to the dealership. Updated 07/10/2017
While driving on the freeway at around 70mph I heard a loud bang upon looking around realized my sunroof had blown outward from the center. I know nothing hit it from the inside and nothing fell on top of it either. I was left driving on the freeway with a large hole in the middle of my sunroof with cracked glass all along the sides.
Tl* the contact owns a 2013 hyundai elantra. The contact stated that while driving at approximately 70 MPH, the sun roof shattered into the vehicle. That failure occurred on two occasions. The vehicle was taken to the dealer where it was diagnosed that the sun roof needed to be replaced. The vehicle was repaired for the initial familiar. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. The VIN was not provided.
The drivers side sun visor does return to a flush position, so it is left partially blocking the windshield when driving and comes into contact with the top of the drivers head when operating the vehicle.
Car starts but won't stay on, new battery installed, still doesn't turn on, in garage and is being towed to dealership. Windowshied fog constantly, and all f a sudden after 10 minutes and only way to defog---open windows., happens every am as driving to work on freeway or home at nights. The car is well maintained. Gas mileage is not 33 miles per gallon. Disappointed. Also sun roof doesn't close, was fixed, and still doesn't close all the way without me doing fancy maneuver with switch. Concerned- major safety issue!!
Tl* the contact owns a 2013 hyundai elantra. While driving approximately 45 MPH, there was a loud noise coming from the vehicle. The contact inspected the vehicle and discovered that the sun roof shattered into pieces. A police report was filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
When turning a left hand curve it is hard to see around the ape hanger because it is to wide. Had a near miss a couple of times in my subdivision because it is hard to see around.
Tl* the contact owns a 2013 hyundai elantra.while driving at 65 MPH, the contact heard a loud noise and the sun roof fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Driving down highway with light rain. Temperature approx 34 degrees. While at speed limit (65mph) the moon-roof exploded! Not simply shattered but exploded. (inside 'sun' cover was open at the time) there were no other cars on the road within 1/2 mile of me. I did not just pass under a bridge and no construction on the roadway at the time of the explosion. Almost lost control of car but managed to maintain until I could pull over on side of roadway. Suffered minor cuts to scalp, face and neck (nothing that required hospitalization). Significant shards of glass throughout the interior of the car and some minor damage to paint surface from shards of glass hitting the outside of the car; rear roof of car and rear deck lid of trunk. Lodged complain with corporate hyundai (have case number), also went to local hyundai dealership gave them case number and had them take photos. Dealership initial reaction is that glass is not covered. They suspect the dropping temperature may have had something to do with it. I have escalated my claim with hyundai corporate; asking under the circumstances that this is obviously a manufacture defect, that they cover all costs of repair. Awaiting their response.
At approx. 7:20 am on july 24, 2014 the sunroof on my 2013 hyundai elantra gt with panoramic roof exploded while traveling on rte 495 in ma. It sounded like a shotgun blast in the car. All windows were up and the sunroof was closed. The shade was open. I estimate 75% of the glass blew up and out of the vehicle. Some remained in the frame of the sunroof and some fell down into the car, a small amount upon my head and down my back. There was no vehicle in front of or next to me in the three lane stretch of highway. The road conditions were perfect, the highway has been re-paved in the last few months. The outside temp. Was in the mid 70's, no rain, no heavy winds, not too warm or too cold. There was a commercial van behind that experience a spray of tempered safety glass. As I pulled over they passed me with looks of astonishment on their faces. They were checking to see if I was ok and concern for my safety. They did not stop after seeing I was not injured. After checking everything out I continued to drive the car to work. I called the dealership and they arranged to get me a loaner car and to pick up the vehicle for inspection and repair. After seeing the vehicle I was told it was not a warranty issue (really?) and that the hyundai representative said there was no apparent indication if the sunroof was struck or not struck with anything. But that "glass just doesn't break by itself" so it will not be covered under warranty. I called hyundai customer affairs and they gave me a case number and told me they would look into it. They were also surprised a hyundai engineer was available to inspect the sunroof so quickly since it typically takes several days to schedule one to go see the car in person. 5 days later they told me they spoke to someone at the dealership and that they were told the same thing that the hyundai representative had reported.
Sun roof (moon roof) exploded. While traveling at 65 MPH, with the sun roof closed and the internal ceiling shade closed, an extremely loud pop came from the roof of the car. Very loud! Then, the sound of wind and broken glass streaming over the car and onto the cars traveling behind us. We pulled over and found the sun roof shattered from edge to edge. We made our way to the nearest hyundai dealer and persuaded them to vacuum out the glass. They told us that this was due to a rock hitting the top and would not be covered by the warranty. We made our way home with no top but talked to many different hyundai representatives who all claimed that they'd never heard of such a thing. Our subsequent research has suggested otherwise. This is a major concern for the safety of those driving and occupying these cars and for the other drivers on the road as well.
While driving on a ca highway in the slow lane at approx. 50mph, in the morning time (60-65f degrees), I heard a sudden boom noise. It sounded like a gun shot. I was not near any overpass, nor were any vehicles in close proximity. I did not see any debris, projectiles or rocks hit the car. I pulled over on the highway, after swerving a few lanes, thinking I had blown a tire. To my surprise, the elantra gt panoramic sunroof had exploded. There were breaks along three of the four edges of the rear standing portion of the panoramic sunroof, not the moving portion of the sunroof. The breaks were near the edges only, and not in the center at all. There were no projectile holes anywhere, and the breaks were straight in nature. This seems to be an issue with hyundai panoramic sunroofs, as I know there was a 2012 recall for this issue on another model. I have also read about several 2013 hyundai panoramic sunroof explosion incidents on this the federal safety agency website. This is a definite safety hazard and needs to be addressed. I am fortunate there were no vehicles around me, as the loud boom caused me to swerve within two lanes. Had the sunroof cover been open, the glass would have penetrated the interior of the vehicle, and the tempered glass could have caused severe lacerations, with the possibility of death, due to the speeds traveled. This issue needs to be addressed and fixed before it results in the loss of life. On a brighter note, since the vehicle only had 3k miles on it and was two months old, the dealer gave us a loaner and has agreed to fix the window at no cost; however, this doesn't remove the apprehension I will have while driving the vehicle once it is fixed, thinking it may happen again. Updated 12/5/2014
Wiper fluid pressure and direction is not adequate to clear windshield during winter driving conditions. The majority of the fluid never contacts the wipers before running off to the side. Inver grove hyundai dealership looked at this problem on two occasions. On the first visit, the technician who drove the car agreed there was a problem. They shimmied the nozzles and told me to bring it back if not improved. I brought it back again because I saw no improvement and the problem was getting worse with the cold weather. I told them I felt it was a safety concern. The response on the second visit was, after flushing the system, the wiper fluid was performing similar to other elantras and, since there are no adjustments to make, there was nothing further they could do. They would not say if they agreed there was a problem or not. They referred me to corporate hyundai. Their rep looked at the video referenced below and gave me the same response as the dealership. The dismissed my concerns and gave me no recourse. Here is the link to the video that shows the wiper fluid under-shooting the wiper blades, taken feb 7 after my second visit to the dealership. The driver side is particularly bad on this occasion but both are effected and performance seems to vary depending on air temperature and speed: http://youtu.be/k4_xj-vylcc.
Driving on the loop 101 and heard a loud noise inside the car almost like a gunshot, pulled over and noticed that the sunroof had shattered into tiny pieces, it was not extremely cold and I have only had this vehicle for 2 weeks.
I was driving down the interstate at about 68mph all of a sudden I heard a large boom. Pulled over to see what happened and notice that my moonroof/sunroof had shattered into a million pieces. The intriguing part was that I was alone with no cars around when the incident happened. The weather was cold, but not extreme the temperature was around 24 degrees.
Two issues: (1) I purchased the vehicle on may 26, 2013. I found out that the gov. Had issued a recall for the elantra models built from 11-12-2010 through 3-5-2013. My car was assembled on feb, 22, 2013. I was never told about this at time of purchase and have never received any notification from hyundai motor america. The dealers are not responsive. (2) the "auto-dimming rearview mirror with homelink & compass" rarely functions. Real problem is that mirror image and headlights are same intensity/ clarity whether unit is turned on or off--very dangerous at night. The dealer I purchased car from and another dealer refused to investigate.
The windshield washer does not work in below 24 degrees. I have had to stop while driving many times to clean windshield by hand ,putting my self and other drivers in great danger. I have used multiple brands off washer fluids including de-icers with out success. I have been driving for 40 years and have had many vehicles and never had this problem. 2013 elantra gt (not on drop down list)
When the air conditioner is on and it is humid outside, the side windows fog up on the outside. There is no way to clear up the fog on the outside of the windows. In previous cars, there was a brush in the window well and all you had to do was lower the window and raise it and the fog would be removed. I have contacted hyundai three times and they refer me to my local dealer. Each time the dealer acknowledges the problem and says there is no solution that they can provide. Please help me convince hyundai to put a brush in the window well.
I heard an explosion and started feeling something falling down on me as I was driving. I looked up to see the sunroof part of my panoramic roof had shattered and shards of glass were falling down on me. This was in the morning, nothing above me or around me, no trucks.. Just a random break. I called the dealership and was told to contact my insurance. I looked online and see there have been many issues with the sunroofs doing the same thing on different models. The dealership is ordering the replacement right now.
We were driving on highway 101 south about 60 MPH when it sounded like someone shot at us only to find that the sunroof imploded on us. Chunks of glass were falling on us while we were driving! Shards of glass were everywhere. My sister found some under my eye, I had to dig glass out of my hand and later the next day I still had glass in my body.
Tl* the contact owns a 2013 hyundai elantra. The contact stated that the color of the defroster dish caused a glare in the front windshield and the contact was distracted when driving. The vehicle was not taken to the dealer for inspection. The problem was reported to the manufacturer. The failure and current mileage was 220. Updated 7/8/13
Tl* the contact owns a 2013 hyundai elantra. The contact stated while driving approximately 65 MPH the panoramic sunroof suddenly shattered. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 1,900.
This is concerning the same vehicle as in my previous complaint: 10507443. While driving into work on 4/8/13, I put the front and rear defoggers on. Later when I went to switch them off, they wouldn't. I thought maybe there was a timer. I waited five minutes and then was able to switch off the rear defogger. I still was unable to switch off the front. I pushed all the bottoms to switch the air position and even turned the entire A/C-heating system off -the defogger stuck "on" and would not shut off until I shut everything down. I have reported both this and the previous incident to the dealer I bought the car from, and am hoping to schedule maintenance within the week.
We got in the car and as we drove down the street we noticed the rear window was broken. The entire window had cracks running through it. There were no indentations in the glass or scratches on the vehicle as one would expect if someone or something had impacted the vehicle. This was confirmed by the police department.
Driving along at 40mph there was a loud explosion. The panoramic sunroof exploded. Stress crack along its entire perimeter, shattering glass, and creating a convex crack in the middle of the glass. This is the static-non-movable part of the sunroof and was closed at the time. Glass fragments entered interior of vehicle. I have brought this to the attention of local dealership and hyundai consumer affairs. I have also noted there is a recall with same issue of the hyundai veloster and others have the same experience with the elantra as documented on your website. This has been documented when both vehicles described have been moving or parked. Obviously the glass is of fault or there is a flaw in the design putting the glass under stress. I do not feel safe driving the vehicle and expect hyundai to offer an engineered solution as I am of the same discipline. I have photographs documenting the incident. Dealership is prepared to replace glass. However, I worry of future incidents that could create an accident resulting in a vehicle crash or personal injury from flying glass.
I had just gotten onto the freeway when I noticed things flying off the back of my car. I wasn't sure what it was so I opened my sunroof slider a little and saw that my sunroof had shattered. I did not go under an underpass so I cannot be sure what happened. All I know is it cost me $500 deductible to get it fixed. My car is only 3 months old, so that doesn't seem right. I have had 4 cars with sunroofs and never had anything like this happen. Please advise me as to my options. I'm afraid to drive it now!
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