I have been experiencing several electrical issues with the van. The van has been to the dealership several times for motor issues with the sliding side doors. About 5 months after purchasing the van we had issues with the side doors popping open while driving 70mph down the expressway. This was an ongoing problem. Was told by the dealership that the issue was fixed. Upon the last visit to the dealership for a sliding side door that does not function properly I was told that the motor needs to be replaced despite the several complaints I have had about the sliding doors. The cost was over $150 to replace the motor for the door. Current issue is the brake lights do not illuminate at all. I called dealership after learning of recall online and they stated this was VIN specific and no recall was issue on my van and I would have to pay the cost. After reading several reports of the same issue with the brake lights the issue does not seem to be VIN specific.
2007 Hyundai Entourage driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Vehicle brake light switch failed. Esc light remains on. Brake lights stay on. Hyundai refuse to fix free of charge, even though part of recall#09v122000.
When driving the car it unexpectedly does not allow acceleration to occur. The car stalled while pulling out into traffic causing a near accident. Had to turn off the car and restart it.
We were recently driving on the high way, when the ESC off and check engine light came on. My engine was still on, but I lost acceleration and had to pull over and restart the van. I had to do this three times before the ESC off light turned off and I regained the ability to accelerate. For the last two weeks every morning I will start the van and the same problem happens, I have to leave the van on for a few minutes and then turn it off and on again multiple times before the ESC off lights turns off and I regain acceleration. This is dangerous since we're now afraid to drive on the high way and lose power.
My wife and I recently took a 5,000 mile road trip. The first 4,000 miles we had no problems. However, when we were about 900 miles from home, we started having problems. We got ready to leave the hotel one morning and the ESC "off" light was on as well as the check engine light. You could floor the gas pedal, but only got 1,000 RPM's. The engine would run, but it had no power. I turned it off to go check it out, and when I came back the ESC light was gone, but the check engine light remained on the rest of the way home. The first day this happened, we got to 250 before it went into coast. After that, we could only drive about 70+ miles before it would start coasting again and we would have to find a place to pull off the road, turn the engine off and then restart it. It would run another 70+ miles and would do it all over again. The tms light would come on intermittently as well. At one point, I called our local dealer and he stated that it would be ok to drive it home in this condition. The main problem was in big cities (finding a place to pull over with the traffic) also, there was a lot of road construction with one lane traffic and nowhere to pull off. You can imagine the stress we were under. The reason for this letter, is mainly to make you aware of the problem. Needless to say, it could have been tragic. But, we were definitely lucky and were always able to pull over out of traffic going 75 MPH. Updated 10/20/11
Electrical problems,with my 2007 hyundai entourage, day one the battery had to be replaced,then at 39,000 plus miles, the power door on the left side quit working,it was bad about re-opening after being shut. Then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change. The ex-service manager said that's the way it should sound. My wife and I and children,family members all said it sounded strange. We didn't make a big deal out of a horn sound.then the battery again went bad, had to be replaced. At 76,000 plus miles both power doors quit working, I asked for a quote,and to keep all replaced parts. The quote was given,the parts weren't given to me. I was told they were to be sent back as a warrenty. Two power door motors and a module,all went bad at one time. When these doors quit working,no child can open them from the inside. Three -four days later after this repair a light comes on saying ESC off and engine light comes on. I researched recalls on google and it said there was a recall on the adjustable brake petal and switch. The dealership and hyundai of USA both deny that it was a recall. I am afraid this van is dangerous at this time.
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