There were numerous incidents with my 2008 hyundai entourage power sliding doors automatically opening/closing on their own. It mostly happened when I was stopped and was waiting on my children's bus to come but the incident in january 2009 occurred when I was getting on the interstate. I had stopped at a red light and proceeded to turn onto the interstate when one of my power sliding door opened on its own while I was driving. This seat just so happened to be the seat that my, then, 3 month old daughter would sit in. I literally had to take it to the dealership more than 4 times in a year (sometimes I would not take it in because they kept telling me if they could not replicate it, there was nothing they could do) and it was in the shop, collectively, about a month so they could attempt to replicate the problem. Even with showing them video, they said they could not tell what the problem was. After about a year and a half from purchase, they finally started changing out parts (starting from cheapest to more expensive per my request) and found that it had to do with the switches. This is a huge safety concern because the doors have shut on me while I have been standing in the door trying to get my kids out, they have opened while driving, and many times it would open and close repeatedly on its own but wouldn't fully open until I turned off the power function. If something happened and the car caught fire, this could cause smaller children to become entrapped. It is a serious safety issue that I have seen people posting about all over the internet with the exact same problem as I am mentioning. These vehicles need to be recalled before someone does lose their life or become seriously and/or permanently injured!
2008 Hyundai Entourage body complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
On two occasions on thursday, may 1st the driver's side rear power door become unlocked and slid open. We have had the vehicle in for several recalls related to this power sliding door. We continue to have issues with the door closing and locking properly.
I was driving at 45 MPH and suddenly we heard the noise stating that passenger door is opened. We stopped our car on the side as kids were sitting in the back. Opened the doors and closed again. This happened few time since then. There is definitely some problem with the parts.
Tl* the contact owns a 2008 hyundai entourage. The contact stated that the passenger's side sliding door would not release open after repeated attempts. The vehicle was taken to an authorized dealer numerous times where the motor was replaced each time but to no avail. The manufacturer was not notified of the defect. The failure mileage was unavailable.
Engine hood released from closed position and flew up at about 35-40mph. Latch and safety both failed. Notified hyundai USA on oct 26, 2013. Resulted in significant hood damage but thankfully, the driver maintained control and no injuries.
Driver side power sliding door does not open.
This model entourage minivan has powered rear sliding doors. The doors often jam making egress/ingress difficult and/or unsafe.
The problem started out where the power to the rear sliding doors started to stick, make a crunching noise and beep when trying to close. Then the power would not work at all. I switched the doors to manually open and close, which as fine for awhile. Then it started to beep and the door open sign would light on the dash but would still be shut. I would then pull over and close the door and lock it. Then one day with my six year old son and dog in the back it opened wide as I was turning on to a highway. I had to pull over almost causing an accident . We have noticed that the locking mechanism is not latching and now we have to tie the door shut because it will try to open every time I make a right hand turn. The door ajar light and the beeping is constant now. I have seen that there are numerous complaints about this same problem!
Power sliding doors erratic operation. Currently one door does not operate with remote or inside power button. It would partially open then close automatically, then stopped operating completely. Have had similar problems in the past, addressed by the dealer. Now it's a repeat issue. Other customers report doors opening by themselves while vehicle is in motion. This is a safety issue and warrants a safety recall.
This vehicle has been to the dealership over 10 times to fix numerous issues with the automatic doors. Issues include not opening, not closing, not stopping when obstructed and even opening while driving. Friday september 30, 2011 the van was picked up from the dealership after having the door fixed when the door opened on its own while backing out of the driveway. The following day after exiting the highway and pulling into a parking lot the left passenger door opened on its own right after it was put into park. Even with the power shut off to the door we could not get the door to remain closed. The vehicle was towed back to the dealership. The wrecker driver had to a bungee cord to keep the door closed for the trip.
While driving up an incline the vehicle began to make a grinding noise. Shortly thereafter the car began shaking, with the check engine and ESC lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. This caused the immediate loss of steering and the brakes to go soft. The vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and ESC light illumination, shaking, and then shut down. This is the third time since purchasing this vehicle in march of 2008, that the engine has stopped working while driving. The dealership has replaced a throttle sensor twice, the last time being october 18, 2009, and it is currently in the shop again for the same problem. This is just one of several ongoing problems and concerns with this vehicle. Most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. The tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous.the vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker.
The sliding doors remain in open position when van is driven. They are supposed to close automatically while sounding an alarm. No alarm sounds at all they just stay open as I took off.
The sliding doors do not open and close properly. Sometimes they work and sometimes they do not. They may close half way and then go back to open position and stay there or go back to closed position. The driver side door closed on me once when I was strapping my grandson in, it had been open awhile. Luckily I had the key on the floor in front of me and used the key fob to open it. The door did not open automatically when it hit me, as I supposed it would. These doors were replaced a few months ago. The same thing happened with the hatch door, my husband closed it while I was reaching for something inside the van. I jumped out of the way but it hit me on the shoulder and did not stop. As I was slowing down at a stop sign the car did not slow fast enough and I had to push the pedal all the way down to get the car to stop completely. I had no warning that there was anything wrong with the brakes. No lights on the dash, no noises, nothing had happened before that. I took it in the next day and was told it was fixed and it was due to heat. I have lost all power in the car while driving. Luckily, I was not on the highway at the time and my grandchildren were not in the car. I coasted to a friends house and stopped in front of his house and asked what might be wrong with the van. He advised me to shut it off for awhile and let it reset, then turn it on again. After it happened a second time I took it in for repair. While driving I have had to endure lights flashing on and off in the car. The overhead reading lights in front and back, they take turns. Then the beeping starts too (the door open light goes on the dash). That also takes turns. Sometimes they all go on at the same time and go off and on or off, and take turns going on and off. Its maddening, and I have to drive through this.
The automatic sliding door for the vehicle have had a number of issues in the past - either related to not opening fully, not closing fully or automatically closing while opening. The latter causes the door to close on a child's fingers. The latest incident happened on october 18, 2009 at about 4:13pm. While traveling from williamsburg, va back to rockville, md, (route 64, va) the left passenger door opened while the vehicle was in motion at approx 60 miles per hour. As a result, the driver had to perform an emergency stop on the highway to close the door. Until the vehicle was brought to a complete stop, the adult passenger in the front passenger seat had to hold onto the child seated at the open door.
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