I purchased my used pre-certified hyundai genesis 20 11 car in february 2014 and shortly thereafter I found that my brakes which originally were firm would go down to the floor or nearly to the floor within 6 months I did some research on the car and found that in 2013 hyundai corporation issued a recall on the ABS system do 2 corrosive brake fluid that was could potentially corrode the ABS system and 2013 the brake fluid was replaced on my car prior to my purchase. However hyundai did not inspect whether ABS systems had already been damaged by this corrosive brake fluid and merely replaced it my car has an ABS system that has been tested and it fails. The brake pedal on my car nearly touches the floor and it is difficult to stop the car safely. I was driving in the rain recently and just missed hitting a car that stopped suddenly.
2011 Hyundai Genesis brakes complaints
Page 2 of 2: complaints 11 to 29 of 29, newest first, as owners wrote them.
Steering is extremely tight and difficult to turn. Brake failure, had it checked out by the dealer who "fixed" it, however, the problem came back on after 3 weeks.
Tl* the contact owns a 2011 hyundai genesis. While the vehicle was stationary on an incline, the electronic parking brake (epb) indicator illuminated. The contact stated that the epb failed to respond when prompted. An independent mechanic referred the contact to lee everett hyundai of everett (7800 evergreen way, everett, washington 98203). The dealer diagnosed that the epb was faulty. The vehicle was not repaired. The failure mileage was approximately 55,000.
Tl* the contact owns a 2011 hyundai genesis. The contact stated while making a left turn at 10 MPH, the brake pedal was depressed and the went all the way to the floorboard before coming to a complete stop. The contact drove the vehicle to west broad hyundai located at 8903 w broad st richmond va 23294. The dealer stated the electric hydraulic and master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and could not offer any further assistance. The failure mileage was 215,000.
Brakes are very mushy. Often going to floor without stopping. Have to pump brakes to stop. Dealer says the hec unit needs to be replaced (part is $3500). This 2011 hyundai genesis was built in during time frame of earlier recall because hyundai was using corrosive brake fluid. Earlier models were recalled but mine was not? Why? Now that 6 years have passed, the corrosive brake fluid is now causing later models to fail. All models built during the time frame in which corrosive brake fluid was used should be recalled and mfg should be responsible for replacement of the hec unit ... Not just the brake fluid. All questionable vehicles should have been recalled in the first recall.
After a brake job, I took the car back to say that the pedal was going to the floor. I was told I had a leak in the master cylinder. Got that repaired. After having the master cylinder repaired, I am now being told I have to replace the hydraulic electronic control unit (ABS, hecu). Did some research, and saw that this was a recall issue for 48,000 genesis between the years of 2008 and 2012. Issue seems to be caused by brake fluid corrosion. My car was not part of the recall. I reported the initial issue at 64,000 miles. Car is now at 80,000. It has been sitting at the dealership because it had an engine replaced covered under warranty.
While the automobile is in motion the brake pedal is mushy to the point that it almost reaches dead bottom before engaging the brakes. This happens both on the highway and on the street no matter the speed. Repair shop states that its the ABS hydraulic module is defective. Hyundai dealer states that it is for the fluid recall. It is not fixing the brakes.
Tl* the contact owns a 2011 hyundai genesis. While driving 50 MPH, the brake pedal traveled to the floorboard and the vehicle took a long time to slow down. The vehicle was taken to lake norman hyundai (20520 chartwell center dr, cornelius, nc 28031) where it was diagnosed that the hydraulic electronic control unit was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 13v489000 (service brakes, hydraulic). The approximate failure mileage was 74,000. Updated 08/08/17*lj
Tl* the contact owns a 2011 hyundai genesis. The contact stated that the brakes failed even when the pedal was depressed to the floor. The dealer stated that the hydraulic electronic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 46,000. Updated 05/30/17*lj
I was sitting in my car with the emergency break engaged when my car started to roll back down my driveway. No matter how hard I tried I could not push the break in and the emergency break was on the entire time. My door is now crunched up from rolling back into a tree. It went all the way down my driveway, across the street and into my neighbors yard before my husband was able to get it to stop by pushing the break pedal as hard as he could. I bruised my shoulder trying to get out of the car while it was rolling away.
Tl* the contact owns a 2011 hyundai genesis. The contact stated that there was a increased in stopping distance when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced the federal safety agency campaign 13v489000 (service brakes, hydraulic). The failure mileage was approximately 55,000.
Tl* the contact owns a 2011 hyundai genesis. While driving 35 MPH merging into traffic, there was no response when the brake pedal was depressed. The brakes failed and the vehicle jumped a curb. There were no injuries. The front bumper and front and rear wheels were damaged. The vehicle was towed to a dealer where it was diagnosed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 68,000.
Tuesday february 2, 2016 I was driving on olympic blvd approximately 35 pmh. As I attempted to turn right on the round about to the avenue of the stars I was unable to brake. I floored the brake pedal and the brakes were unresponsive. I attempted to brake again but by that time it was too late. My car hit and drove onto the curb where it remained unable to move until aaa arrived. I broke both left wheels and the axel along with other serious damage to the front of my vehicle.
The brake pedal would become soft while driving and would travel to the floor with little to no stopping power. Several times both on city streets and freeways the vehicle became difficult to slow or stop and almost resulted in several collisions. The vehicle had been recalled and previously serviced with new brake fluid per the federal safety agency campaign 13v489000. At 59,000 miles I had alerted the hyundai service department about the brake failure. They were unable to reproduce the problem. The problem persisted and now they were able to reproduce the issue. The intermittent failure of the brake system is life threatening and needs to be addressed. Their is quite obviously degradation of the brake system components due to the original brake fluid not having corrosion inhibitors.
I was driving at 35 MPH in the lane, the car on the left lane hit the rear body and tire of driver side, but the car didn't stop even after the impact. After the collision, I pressed very hard on the brake pedal to stop, but it kept moving, even increased its speed up to 60 MPH, and turned into the different direction. Also the wheel was stuck by itself and I was not able to turn anywhere with my hands. It went off the opposite side of the road without any control. 20 years old toyota camry was able to stop at the spot of collision, but hyundai genesis couldn't. The wheel and the brake were both stuck and unable to be controlled and crashed into the electric pole. The air bag was deployed, and hyundai genesis was totaled. In 2014, the brake recall service was received two times from the dealer. There must be the mechanical failure in the brake, speed control, and the wheel which caused this total loss. I was injured and taken by the ambulance later. I never had any accidents like this before with any other cars!
Twice in last month I was driving in traffic and had a total loss of brakes almost hitting the car directly in front of me. I pushed the brake pedal in both cases to the floor and my car was not stopping. I was able to get the car to finally slow down after pushing the petal against the floor as hard as I could. Needless to say this was a very frightening experience both times. I took the vehicle in to the dealership after receiving a recall notice in the mail. I was told that they replaced the brake fluid per the 114 recall and that they were able to reproduce the stopping issue. The dealership stated that the ABS module was not operating properly and that it was going to be a $2200 fix that I was responsible for paying for and that the recall did not cover the required parts and labor and that the warranty and extended warranty that I have would not cover the repairs. It seems they only replaced the fluid that was causing the issue with the module, but would not take responsibility for replacing the critical parts that the brake fluid compromised. I can not afford to fix this car and am being treated like it is my responsibility to fix the issue they caused. I am still driving an unsafe car because I have no choice. What is my recourse?
When the brake assist system is active and the car was stopped it would not move an inch. Now the vehicle inches forward and makes a vibration sound until eventually the disc brakes lock up and the car stops rolling. I took my car to hyundai of orange park and showed the service writer the issue. When the car was returned, they said there was no problem. Since this has never occurred until recently, and I have owned the car for 3 years, there is definitely an issue.
My 2011 genesis sedan with 30,000 miles had brake lights fail 2 times. I would press the brakes and none of the brake lights would come on. On both occasions, the issue was due to a failed diode per the dealership. I noticed that there is a brake light recall from hyundai-kia that I saw in the news today. However, the article seemed to suggest that it only covers the genesis coupe. However, I can tell you that I had similar issues with the genesis sedan as well with the diode failure mentioned above. On the first incident around 10/2012, another driver on the road alerted me regarding the issue. The second time, around 1/2013, I noticed it on the driveway.
On 8/16/11, while driving down a couple of hills on my brakes, approaching a car & stop sign at an intersection a little over 2 blocks away, I pressed down harder on the brake pedal to come to a complete stop. The car, a new, 2011 hyundai genesis, would not stop. I continued to press harder and harder on the brake, but the car would not stop. It just continued at to move at the speed I was driving down the hill, approximately 15-20 MPH. As a result, the car rolled directly into the car sitting at the stop sign.
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