The contact owns a 2012 Hyundai Genesis. The contact stated that while driving, attempting to slow down, or making turns at approximately 10 mph, the vehicle stalled. The vehicle was able to be restarted. There were no warning lights illuminated. The vehicle was taken to an independent mechanic but they were unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 53,000.
2012 Hyundai Genesis engine complaints
Page 2 of 3: complaints 11 to 40 of 70, newest first, as owners wrote them.
I bought the car new, it has 39k miles on it. 5k miles ago while repairing the water pump under the 10 year powertrain warranty, I reported to the dealership the engine was making bad knocking/grinding sounds at startup and the oil consumption was high. The dealership dismissed this as "normal" for this car. 2 weeks ago the engine seized up without warning, no loss of power or harshness, no engine check light or low pressure warning. I had just left the I15 in rush hour traffic traveling at 70mph. The starter could barely turn the engine, I thought it was a flat battery. After some time I managed to restart the engine that now sounded like a machine gun and limp a few miles home. I tried replacing the oil, which I do on a regular basis, and it contained metal fragments. The warranty expired in Dec 21 but I still contacted the dealership. They have inspected the car and report engine damage requiring $3,200 of parts. Both the dealership and myself have contacted Hyundai Corp. and opened a Consumer Affairs Case on 5/25. Yesterday, 5/24, the case manager spoke to me to get details and obtain evidence I might have including original proof of ownership (documents he should already have). He told me he would have a decision in 2 to 4 weeks. I asked about leaving the car at the dealership, and he replied that it was the dealerships decision, but I would probably need to remove it. I would consider the car dangerous to drive, but the case manager does not seem to consider this and my impression is that Hyundai will refuse any responsibility for this problem. After googling this, I see you have sued Hyundai for what appears to be exactly the same manufacturing problems in other engines from the same time and wonder if these should also apply to the 5.0 liter engines. Has Hyundai acknowledged a problem with these engines and corrected it? If so, why has a recall not been issued, and I not charged for their manufacturing mistake? The dealership has rebuilt the engine and returned my car, charging me $3400.
My vechile stalls while driving at various times. This could cause a serious accident in which lives could be lost . This eems to be problem with the genesis from 2012 to 2016 from my research. I am not the only owner with this problem . The dealers cant find the problem or why it is occuring . The dealers give you numerous reasons as to what might be the cause of this problem, but they are not sure . This could cost a consumer $1000 of dollars just to find out what the problem is . This occurs when just driving down a street, on curves or going straight. I have not had an accident yet! Im trying to avoid this .this occurs when my gas tank gets low , that is what I have noticed .
10776084,10763932
Complete loss of all power supply and total mechanical system/engine no longer operational
Car shut off full power off while on a residential road and I went across the road up a slanted small hill and ran over tree and yard debris.
Complete failure of engine. Sensors and electrical components malfunctions. Touch screen display non responsive and keystrokes off. Gas/fuel would spew back out when filling. Windshield visibility poor. Lighting dim. Hydraulic system fail. Timing belt fail. Flang sound (ticking in engine) LED to engine fail. Electrical lights flickering was me. Vehicle stalled out completely shutting off locking up and seizing out. Components malfunctioning. Hard brake checks, high RPM rrevving, and idleing all are shown when car was traveling at 45 MPH and no change in speed. Failure of fluids cause corrosion and hecu. Engine light indicator and engine oil lamp light flickering with no distinct pattern. Proceeded to bang loud in engine. Rpm rev 2-3k before speed catches. Cd player problems. Always making a sound as if it is trying to eject and then sputters out. In 2 days the entire vehicle went from no lights displaying no knocking sound. 94k miles total
Engine completely stalled 4 times when coming to a stop at a red light. Dashboard lit up with all the icons like it does when you press start on the car without actually turning it on. Ac and radio stayed on but brake pedal and steering wheel tightened up and loss of function in traffic. Had to put gear in park turn off the car and turn it back on. All 4 times it came back on without any problems and took me home. Common issue that others have described and can kill someone!
At approximately 10:30 pm. While driving on hwy at fairly good speed of 73-75 MPH, while on cruise control, the engine died and steering became difficult to none at all, all while engine was completely off. Car could not be started again. Vehicle is currently non-operable and parked. It appears I am the third owner of the is vehicle. Your assistance is appreciated.
Tl* the contact owns a 2012 hyundai genesis. When slowing down the vehicle to make a right turn, it abruptly stalled in the right lane. There were no warning indicators illuminated. After ten minutes, the contact was able to restart the engine and drove the vehicle home. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was contacted and provided case number: 16139030. The approximate failure mileage was 76,000.
At 31,500 the air conditioning compressor failed. There are numerous posts from other owners about the compressor failing. Hyundai will not share the tsb's about this known issue. An AC compressor should last at least 50,000 miles and in reality a lot more miles. The vehicle was in my garage parked and the compressor went bad. I found out the next time I started the car and the compressor did not work. The compressor insides were plastic according to the hyundai mechanic jack that worked on the car at san tan hyundai. The federal government should not let hyundai sell junk then charge for replacements.
Tl* the contact owns a 2012 hyundai genesis. While the vehicle was at a stop light, it stalled and restarted after a few minutes. All the instrument cluster warning indicators were flashing. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 87,284.
Tl* the contact owns a 2012 hyundai genesis. While driving 25 MPH, the contact approached a traffic light and the vehicle shut off. All the warning indicators illuminated on the instrument panel. After waiting a few minutes, the contact was able to restart the vehicle and drive home. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 50,000.
Tl* the contact owns a 2012 hyundai genesis. The contact stated that the vehicle was consuming oil without warning. The vehicle was taken to dennis hyundai east (2900 morse rd, columbus, oh 43231, (614) 471-2900), but the cause of the failure could not be diagnosed. The contact was concerned that the engine could seize. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
Engine stalled while driving. I was making a left turn in a center turn lane and the engine stalled out. Coasted back to the center turn lane, put the car in park and it started back up. No check engine light or other warning lights.
2012 genesis sedan consistently stalls under medium to low speeds while braking or making a turn. All warning lights come on and loss of steering and braking occurs. Car is difficult to control safely without use of emergency brake due to the loss of steering/braking. This incident now occurs with each car trip while traveling on all kinds or roads and at various speeds but not more than 40 miles an hour. I am worried for the safety of my wife and 3 year old child since I take them everywhere with me. Car has been at hyundai dealership for 4 days and they can not diagnose the problem because there are no fault codes to look up.
Tl* the contact owns a 2012 hyundai genesis. While driving 40 MPH, the vehicle stalled. There were no warning indicators illuminated. The contact restarted the vehicle and it operated normally. The contact called the local dealer (kendall hyundai, 15895 s dixie highway, miami, fl 33157, (305) 238-0000), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 11551400. The manufacturer advised the contact to have the vehicle towed to the local dealer, if the failure recurred. The failure mileage was 99,500.
Engine suddenly stops at low speed. It immediately will restart but all power assists are lost until restart. It does seem limited to warmer weather and the automobile is fully warmed up. Has happened 4 times. First time was july-2017 and most recently was august-17, 2018. The dealer says they cannot find any error code or duplicate the problem.
Tl* the contact owns a 2012 hyundai genesis. While driving approximately 60 MPH, the vehicle stalled and shut off. In addition, the steering wheel seized without warning. The vehicle was placed in park and restarted. The contact called the safford hyundai of springfield dealer at 703‑776‑9040 (located at 7615 loisdale rd a, springfield, va 22150) and was informed that the failure could be the brakes. The vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case number was provided by the manufacturer's consumer affairs division. The vehicle was not repaired. The failure mileage was approximately 65,000.
Hyundai genesis 2012 engine stalls in traffic at slow speeds. As I was slowing down ona crowded freeway on ramp the engine died. All lights went on and I had no control over the car steering or brakes. After a minute or so I was able to restart the car and it seems to drive normally. This is the third time this has happened
Engine stalled randomly at lower speeds, usually while turning. Lose power steering and brakes - extremely difficult to control car and unbelievably dangerous. It has happened to me 3 times and my 16 year old daughter twice, all while turning from a highway or highway intersection. Fortunately I had told her it might happen to her and what to expect if it did. Given the number and consistency of other complaints filed, it is equally unbelievable that such a safety issue has not been investigated. It is so random that it will be very difficult to replicate, but given the potential for injuries or deaths this is an unacceptable manufacturer problem.
Tl* the contact owns a 2012 hyundai genesis. While driving approximately 70 MPH, the engine stalled and all the warning indicators illuminated. In addition, the fuel gauge failed to accurately display the correct fuel level. Southern states hyundai of raleigh in raleigh, north carolina was made aware of the failure and requested that the contact schedule a diagnostic appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
While making a right turn onto ramp engine falls cuts off and I have no control over steering, breaks or anything. Finally got it on to the side of road and put it in park and it cracked right up. This is very scary. What if I had been going fast down the road and could not stop the car. Someone could be killed like this. I decided to look it up on google and found out that lots of other have had the same identical problems and no mechanic or anyone can find anything. Hyundai needs to be held accountable for this and fix there miss up but of course it will take people being killed first.
Engine will shut off while driving at around speeds of 20 MPH. The brakes and steering will stop. Happens sporadically not often but scary. Has had happen about 5 times within a year period.
Every time my car is idle, whether at carport, street light or heavy traffic, the engine runs really rough sounds/feels like it is going to turn off (stop running)also when AC/heater & radio are on it gets worse! It's scary to think I may get stuck in middle of freeway/street every time car is at idle. I've taken it to hyundai dealer from day one for the issue and even let them know it's still happening every time I take it for engine oil change or other scheduled maintenance and told every time they can't find issue!! I do not remember specific dates, nor did I save all the paper work since I bought the car in 2012! Shouldn't dealer have records in their computers? It's been on going since I bought the car in 2012!!
I have a serious issue with my 2012 hyundai genesis 5.0 r-spec. I have an ongoing exhaust smell/leak. It is very strong when starting the vehicle and at idle, especially when stopped at a red light. The smell seems to be either raw fuel or raw exhaust that is leaking from somewhere in the system. I have to place my AC system on recirculate or lower a window or the fumes become overwhelming. Once the vehicle is moving the smell subsides. On 01/18/2017 my local dealership preformed an evap service to possibly fix this issue to no avail. A second evap and AC system service on 02/01/17 was preformed and still the problem continues. The dealership says the charcoal fuel tank filter is fine and could not find any leaks in the exhaust system. I believe the smell is coming from the front of the car possibly the exhaust manifold of from the fuel system pluming. The car uses direct injection which is under very high pressure when working. I am worried that to much carbon monoxide could possible build up inside the car and cause an adverse health and safety issue.
Tl* the contact owns a 2012 hyundai genesis. While driving approximately 20 MPH, the vehicle stalled without warning. The contact stated that the failure occurred on at least five occasions while making left or right turns. Each time the failure occurred, the contact shifted the vehicle into neutral, depressed the brake pedal, engaged the push start button feature to correct the failure, and restarted the vehicle. The vehicle was taken to don moore hyundai in owensboro, kentucky to be diagnosed, but the dealer could not determine the source of the failure. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
Tl* the contact owns a 2012 hyundai genesis. While driving approximately 40 MPH, the contact had to slow down and the vehicle stalled. There were no warning indicators illuminated. The push start button was depressed and the vehicle started again. The contact also stated that the vehicle stalled two other times. The vehicle was driven to the dealer (thornton hyundai in lithia springs, georgia), but the failure could not be replicated. The vehicle had been at the dealer since september 27, 2017. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 92,000.
Tl* the contact owns a 2012 hyundai genesis. While at a stop light, the vehicle suddenly experienced unintended acceleration. During the incident, the brakes malfunctioned and would not immediately stop the vehicle when the brake pedal was depressed. Moments later, the engine backfired and the check engine indicator illuminated. The vehicle was taken to the local dealer (hyundai of coconut creek in coconut creek, fl) where it was diagnosed that the engine valve was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission was faulty and need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 65,000.
Tl* the contact owns a 2012 hyundai genesis. While driving various speeds, the vehicle stalled without warning. The contact depressed the brake pedal, placed the vehicle in park, and was able to restart the vehicle. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to rick case hyundai of roswell, georgia (11446 alpharetta highway, 30076), but the failure could not could be duplicated. The manufacturer stated that because the failure could not be duplicated by the dealer, no further assistance could be provided. The failure mileage was 51,074.
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