The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.
2015 Hyundai Genesis electrical complaints
Page 2 of 5: complaints 11 to 40 of 111, newest first, as owners wrote them.
I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; the federal safety agency Campaign Number: 21V160000 (Service Brakes, Hydraulics) and the federal safety agency Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (the federal safety agency ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
The front RH and LH turn signal harness is defective. The turn signal bulbs burn out quickly even after replacing the bulb harness. When the bulbs are out you are unable to notify oncoming traffic that your vehicle is turning.I believe the dealer is aware of the issue. No inspections other than by the dealer. the vehicle does notify you the bulb is burned out by a rapid green turn signal light on the dash.
The trunk of the car stopped opening with the “open trunk button” from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.
I have spent over thousands in 2024 in a small amount of time, going to multiple shops, trying to figure out issues. I have been told these models are known for having ECU and electrical issues. My car will not set off any codes. I have greatly maintained my vehicle. I have had my keys reprogrammed, 2 new batteries, 2 new alternators, all new 6 fuel injectors, new MAP sensor, all new spark plugs and plugs, had my engine and transmission inspected, and when I am in traffic WITH MY KIDS IN THE VEHICLE the immobilizer will set off and bog my car out in traffic and highways. This computer and electrical system is horrible and dangerous. The electrical is parasitic draining my alternator and battery although I have replaced twice in 2 month. No shop can figure out what is wrong with the ECU and electrical. It is draining my pockets, and putting my children and myself at saftely risk. I have done extensive research on this issue. I have seen many people, same car, same issue. Please help. My car will turn on and run fine. Put me in limp modes and even just bog out in traffic. I am very concerned.
The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
See attached document for complaint.
The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to the federal safety agency Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to be diagnosed and it was determined that the starter solenoid had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Factory recall 24V‑107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
See attached document for complaint.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I’m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I’m stuck in a bad situation I need help with this .
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Hyundai has failed to issue a timely remedy to this fire hazard. Hyundai has, for the second time in my ownership of same vehicle, recommended parking outside due to risk of fire. This recall has been in effect nearly 4 months.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended, after which the contact became aware that the vehicle had no electrical power. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V107000 (Electrical System). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 82,000.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Hyundai Genesis. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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